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埃德蒙頓西溫蓋特溫德姆飯店的評分

3 out of 5
埃德蒙頓西溫蓋特溫德姆飯店
18220 100 Ave, Edmonton, AB

評論

8.2

非常好

10 分，有夠讚；1002 則評論中有 423 則" "
8 分，不錯哦；1002 則評論中有 340 則" "
6 分，一般般；1002 則評論中有 124 則" "
4 分，不太好；1002 則評論中有 70 則" "
2 分，很糟糕；1002 則評論中有 45 則" "

8.2/10

整潔度

8.8/10

員工素質

8.2/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Bryan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Amal

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Wendy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed the hot breakfast. Room with king bed was spacious. Waterslide was good. Hot tub jets weren't working. Pool could be larger for swimming.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Nancy

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, quiet, relaxing, friendly. For breakfast, I would have appreciated more variety in the bagels and perhaps som gluten free options.
於 2024 年 4 月住了 2 晚

6/10 一般般

Kacie

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
We found the location of the property very convenient for our stay in Edmonton. Our kids really enjoyed the pool and water slide. Staff members were all very friendly and helpful. Overall cleanliness was alright, some areas were definitely over looked. We were still comfortable during our day.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jerrick

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay with kids
於 2024 年 4 月住了 6 晚

8/10 不錯哦

johnny fitzgerald

於 2024 年 4 月住了 1 晚

4/10 不太好

Troy

情侶出遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Furniture was dirty. Floor was dirty in the bathroom. The headboard was also not cleaned and there was hair hanging. Furniture was outdated. The room looked nothing like the pictures. Rust on all the chairs where the pool is, pool was dirty.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Tracy

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和設施服務
Staff was amazing and so very friendly. The room was clean and spacious (King room with a pull out couch). Free breakfast was delicious and differs each morning. Only small complaint was that the sprinkler didn't work in the pool. But the slide was depth was amazing for families with smaller children. 10/10 would stay here again.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Patricia

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Brittney

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Ryan

喜歡：整潔度和員工素質
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All
於 2024 年 4 月住了 3 晚

10/10 有夠讚

kimberly

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
While the establishment was extremely busy, I have no complaints. Staff were always visible and available. Everything was clean. Check in and check out was quick and efficient. Hotel was very conveniently located.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jack

家庭旅遊
喜歡：員工素質
Room cleaning at check in was not up to standard
於 2024 年 4 月住了 2 晚

6/10 一般般

Sarah

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Jenifer

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was great!!! The staff was very friendly and welcoming, rooms were clean and I think they had one of the best complimentary breakfasts I have ever had!
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Valerie

喜歡：整潔度、員工素質和住宿環境和硬體
I enjoyed my stay.. parking was limited for handicap parking, only issue I had.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Deryk

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Christopher

喜歡：整潔度、員工素質和住宿環境和硬體
Access was a bit annoying due to the 1 way traffic but over all great.
於 2024 年 4 月住了 1 晚

6/10 一般般

Kevin

於 2024 年 4 月住了 2 晚

8/10 不錯哦

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Nadine

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was great and rooms were clean and beds were comfy. Lived the waterslide and pool
於 2024 年 3 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Nadine,Thank you so much for taking the time to leave us such a kind review! We hope to see you again soon and thank you for choosing our hotel for your stay.

10/10 有夠讚

Gabi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Gabi,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

4/10 不太好

Jaime

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Angus

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to shopping
於 2024 年 3 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Angus,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

10/10 有夠讚

Marcus

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, good pool for kids
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Marcus,Thank you so much for taking the time to leave us such a kind review! We're thrilled to hear that you've had a great experience at our hotel and that our staff has been such an important part of it. We hope to see you again soon and thank you for choosing our hotel for your stay.

6/10 一般般

Holly

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The pool area was quite small and got very noisy in the evening. Overall, though, the hotel was clean and the staff were great.
於 2024 年 3 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Holly,Thank you for choosing to stay with us and for taking the time to share your experience. Thank you again for your feedback, and we hope to see you soon.

8/10 不錯哦

hendrik

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet nice rooms. Excellent breakfast. Great coffee!
於 2024 年 3 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Hendrik,Thank you for staying with us. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.

10/10 有夠讚

Dawna

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good breakfast, helpful staff, great pool and waterslide, hot tub was hot but no bubble 😔 great proximity to WEM and other amenities and our room had room which was wonderful!
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Dawna,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We are delighted to hear that you had a very comfortable stay and enjoyed the excellent breakfast we provided. It is always our goal to ensure our guests have a wonderful experience, and we are thrilled that we met your expectations. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.

6/10 一般般

Karen

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Hotel is very dated (well used?) I would like to believe overall that it was clean and what looked to be dirty was just old and worn. Although they seemed to be doing major renovations in common areas probably should have started with the rooms. Although there is a restaurant across the parking lot there is nothing on site except for breakfast which was okay at best poor layout
於 2024 年 3 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Karen,Thank you for sharing your feedback with us. We value your business and hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.

6/10 一般般

Adam

團體旅遊, 親子旅遊
喜歡：設施服務
不喜歡：住宿環境和硬體
Guest in room next to us were yelling and throwing things all night. Staff refused to switch our room or theirs. Lots of less than desirable guests
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Adam,We apologize for the disturbance caused by neighboring guests. Our team strives to address such situations promptly. We regret any inconvenience and appreciate your understanding as we work to ensure a pleasant stay for all guests. We hope that you will give us another opportunity to provide you with a better experience in the future.

10/10 有夠讚

Karl

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a good nights stay
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Karl,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.

10/10 有夠讚

Nevada

喜歡：整潔度、員工素質和住宿環境和硬體
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Nevada,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

6/10 一般般

Charlene

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Rooms need renovation. Hopefully when done renovating the lobby they will do the rooms. Mattress was awful for sleeping. I wish it said it was under renovation when we booked.
於 2024 年 3 月住了 3 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Charlene,We appreciate your feedback and apologize for any inconvenience. Please note that we are conducting renovations gradually. We'll address your concerns about the mattress comfort with our team. Thank you for bringing this to our attention. Hope to see you again soon.

10/10 有夠讚

Krystal

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
So far so good.
於 2024 年 3 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月19日回覆
Dear Krystal,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We look forward to welcoming you back for another exceptional stay in the future.

8/10 不錯哦

Debra

商務旅客, 團體旅遊, 親子旅遊
喜歡：員工素質和住宿環境和硬體
It was a ok stay considering the renovations going on, the bath tub shower unit was horrible. I wouldn’t shower there. Otherwise it was ok.
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年4月3日回覆
Dear Debra,Thank you for taking the time to share your feedback with us. We are sorry to hear that the bath tub shower unit was horrible. We take all guest feedback seriously and will use your comments to improve our services. Hope to see you again soon.

6/10 一般般

Alycia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月19日回覆
Dear Alycia,Thank you so much for taking the time to share your review. We hope to have the pleasure of welcoming you back in the near future. Thank you again for choosing to stay with us.

10/10 有夠讚

Delphine

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were excellent. I was traveling with my son who became ill. The manager allowed us to cancel my sons room so my son cud move into my room. Thanks to this arrangement my son was well enough to fly home. I also had Amazon ship to the hotel and the staff called me for pick up.
於 2024 年 3 月住了 6 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月15日回覆
Dear Delphine,Thank you for staying with us and for leaving us a great 5/5 review of your stay. Thank you for your kind words! We're glad we could accommodate you and your son during a challenging time. We hope to welcome you back in the future!

10/10 有夠讚

Angela

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quite enjoyed our stay. The staff was very helpful and friendly.
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月15日回覆
Dear Angela,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We are delighted to hear that you had a very comfortable stay. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.

8/10 不錯哦

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Almost everything perfect .. very friendly staff. Negative !! Not enough electrical plug in’s for Extreme cold weather ( -30 overnight )
於 2024 年 3 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月15日回覆
Dear John,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you thoroughly enjoyed your stay. We appreciate your valuable feedback, which helps us identify areas for improvement. We look forward to welcoming you back for another exceptional stay in the future.

10/10 有夠讚

Rene

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Great room, great staff, great location, great amenities,
於 2024 年 2 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月7日回覆
Dear Rene,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We appreciate your kind words. We hope to have the pleasure of welcoming you back in the near future. Thank you again for choosing to stay with us.

10/10 有夠讚

Kyle

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay! Big kudos to staff and management team on immediately finding a solution to an issue that arose due to on-going renovations. Clean rooms with lots of space. Great breakfast! Stayed before and will stay again!
於 2024 年 2 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月7日回覆
Dear Kyle,Thank you for staying with us and for leaving us a great 5/5 review of your stay. I will share your feedback regarding your stay with the team. Hope to see you again soon.

10/10 有夠讚

rachel

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great spot for families, pool was nice and breakfast was great.
於 2024 年 2 月住了 3 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月7日回覆
Dear Rachel,Thank you for your 5/5 review and for staying with us. I am happy that the waterslide was big hit with your kids and that you enjoyed your overall stay with us at the Wingate by Wyndham Edmonton West. We hope to see you again soon.

10/10 有夠讚

Kyle

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location to mall! Nice big rooms! Clean and comfortable. Nice pool area for children. Good breakfast selection. Staff was great to deal with!
於 2024 年 2 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月7日回覆
Dear Kyle,Thank you for staying with us and for leaving us a great 5/5 review of your stay. We are delighted to hear that you had a very comfortable stay and enjoyed the excellent breakfast we provided. It is always our goal to ensure our guests have a wonderful experience, and we are thrilled that we met your expectations. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.

8/10 不錯哦

Bonnie

家庭旅遊
喜歡：員工素質和設施服務
The staff were amazing. Was nice to have breakfast available in ams. The pool and exercise room were handy and the kids used both Unfortunately there were renos happening and those doing them on our floor weren't very polite, or accommodating. ( one dude wasnt impressed when we had to get off the elevator) Ia sure our next stay there will be better once the renos are done.
於 2024 年 2 月住了 2 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月7日回覆
Dear Bonnie,I am happy that our staff continues to provide excellent service to our guests and that you enjoyed the complimentary breakfast. Thank you for staying with us and leaving a review. We look forward to welcoming you again soon, especially after the hotel renovation. Take care!

4/10 不太好

Jordan

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The hotel was under renovations and smelled of paint in and outside of the room. The hot tub was also dirty and needs to be cleaned. The staff were all very friendly and helpful and the breakfast was good.
於 2024 年 2 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月6日回覆
Dear Jordan,We appreciate your valuable feedback, which helps us identify areas for improvement. Please accept our apologies for falling short of your expectations. I am happy that you enjoyed the service provided by the staff. We look forward to welcoming you again soon, especially after the hotel renovation. Take care!

10/10 有夠讚

Kristyn Van

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great time
於 2024 年 2 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月6日回覆
Dear Kristyn,Thank you for staying with us and for leaving us a great 5/5 review of your stay. It is always our goal to ensure our guests have a wonderful experience, and we are thrilled that we met your expectations. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.

10/10 有夠讚

Byron

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place I will stay again
於 2024 年 2 月住了 4 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月7日回覆
Dear Byron,Thank you for staying with us and for leaving us a great 5/5 review of your stay. See you again soon.

6/10 一般般

Deanna

於 2024 年 2 月住了 1 晚
Gemma J. Cumarat - Guest Services Manager 於 2024年3月6日回覆
Dear Deanna,Thank you for choosing to stay with us and for taking the time to share your experience. hope to welcome you back for another enjoyable stay in the future.