Great location, wonderful breakfast, fast internet, but room is a little bit small, there was no view for our room
Ting
General Manager 於 2016年10月12日回覆
Thank you for taking the time to review your recent stay with us.
I am pleased that you were able to enjoy your time with us and that we can welcome you back soon.
Best regards,
Dale MacPhee
General Manager
Dear Shu,
Thank you for taking the time to leave such a positive review of your recent stay with us.
I am pleased you enjoyed your time and in particular our Salvatore Feragamo bathroom amenities!
Please do come back to visit soon.
Best regards,
Dale MacPhee
General Manager
8/10 不錯哦
To Man Maggie
2016年7月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
To Man Maggie
Dear Guest,
Thank you for your positive review.
We very much look forward to welcoming you back very soon.
Best regards,
Dale MacPhee
General Manager
10/10 有夠讚
Ashley
情侶出遊
2024年3月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you so much everything was wonderful! we loved our stay! and the pool is amazing too!
Ashley
於 2024 年 3 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年3月21日回覆
Dear Ashley,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
8/10 不錯哦
Marielle
2024年3月5日
喜歡:整潔度和員工素質
Ubicación y vistas
Marielle
於 2024 年 2 月住了 3 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年3月13日回覆
Dear Marielle,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to write your feedback on Expedia.I am thrilled to see that you had an enjoyable stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us.Our castle views are indeed breath-taking, it is one of our favourite features of the hotel. comfort of our luxury facilities that we offered.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
Bridget
2024年2月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent.
Bridget
於 2024 年 2 月住了 2 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年3月1日回覆
Dear Bridget,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 Expedia.I am thrilled to see that you had a fantastic stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
Phancy
2024年2月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Customer service was exemplary an the location was perfectly placed to everything.
Phancy
於 2024 年 2 月住了 4 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月25日回覆
Dear Phancy,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 5 on Expedia.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
David
2024年2月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel and great location
David
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月20日回覆
Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
8/10 不錯哦
Chris
2024年2月19日
喜歡:整潔度和員工素質
Nice location
Chris
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月20日回覆
Dear Chris,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to share your feedback.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon.Kind regards,
10/10 有夠讚
Gareth
家庭旅遊
2024年2月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff could not do enough for you.
Gareth
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月20日回覆
Dear Gareth,I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
David
情侶出遊
2024年2月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The perfect hotel in every way, staff, rooms, breakfast and the Pompodour restaurant was amazing
David
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月20日回覆
Dear David,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
10/10 有夠讚
Jean
家庭旅遊
2024年2月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
There was a slightly musty or damp smell in the room which wasn’t very pleasant. We could also hear all the traffic as the windows are all single glazed. Everything else was fab
Jean
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月17日回覆
Dear Jean,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to share your feedback.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! Although I am sorry to hear about the damp smell in your room. "The Caley" is a A-level Heritage listed building hence conservation regulations and heritage preservation guidelines must be followed to ensure that any modifications, including double glazing, maintain the building's authentic character and comply with conservation standards. We do look for opportunities to make updates where and when possible and will share your feedback with the Hotel Management as we look at opportunities to improve as we move forward.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
Sorrelle
家庭旅遊
2024年2月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended
Lovely stay at a historic hotel. Very friendly staff. Would highly recommend.
Sorrelle
於 2024 年 2 月住了 1 晚
Guest Relations Asst. Manager/ Personal Concierge 於 2024年2月17日回覆
Dear Sorrelle,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us an overall rating of perfect 10.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate the feedback that you have provided us and our team will be thrilled to hear you felt cared for and valued during your stay with us. We do pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,Ria Anne Lucas-Herald
10/10 有夠讚
真實旅客
2024年2月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Hotel and extremely attentive staff
The hotel has a warm and friendly feel. Among the beauty and grandeur we felt valued and special.
Special mention for the very helpful doorman who went out of his way to make us welcome. I didn't catch his name, but he was working on 14th February.
Our room was immaculate and comfortable with plenty of space and well-equipped. Toiletries are lovely but I would have appreciated a vanity pack (I forgot my cotton buds)
Peacock Alley is amazing! We will go back.
真實旅客
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月16日回覆
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian. The photos are amazing!I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.We do have vanity kit available and I'm sorry if we have missed to offer this to you.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
10/10 有夠讚
Hunter
2024年2月13日
Hunter
於 2024 年 2 月住了 2 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年3月21日回覆
Dear Hunter,Thank you very much for your generous rating of perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.Kind regards,
10/10 有夠讚
Alison
2024年2月12日
Alison
於 2024 年 2 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月13日回覆
Dear Alison,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us a perfect 10.I am thrilled to see that your overall experience with us was enjoyable and hope that it was memorable too! I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
Vivien,Wirral Merseyside
情侶出遊
2024年2月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel, the best we’ve ever stayed in. Beautifully decorated and so comfortable.
The staff were so helpful and friendly.
We would highly recommend.
Vivien
於 2024 年 2 月住了 2 晚
Victoria Genova-Personal Concierge 於 2024年2月9日回覆
Dear Vivien,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 不錯哦
Vincent
團體旅遊
2024年2月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely hotel
However I left an item behind.
I had to make two calls and was then told they had found nothing.
Rather disappointing as I know I left item in my room.
Vincent
於 2024 年 2 月住了 2 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年2月7日回覆
Dear Vincent,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am saddened to hear that we are unable to locate your lost property. We treat all our guest queries of high importance and I am sorry to hear that you are disappointed.Rest assured that I have passed on your comments to the management team at housekeeping.They should be in contact with you as soon as they can.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
10/10 有夠讚
Simon
2024年2月5日
Simon
於 2024 年 2 月住了 3 晚
Guest Relations Asst. Manager/ Personal Concierge 於 2024年2月7日回覆
Dear Simon,Thank you for choosing to stay at the Waldorf Astoria Edinburgh - The Caledonian and for taking the time to rate us a perfect 10.I am thrilled to see that you had a perfect stay with us and trust it was memorable too! We greatly appreciate any feedback that you can provide us and our team will be thrilled to hear you felt cared for and valued during your stay with us.I trust you have made a safe and pleasant journey home and hope we can welcome you back again soon. Kind regards,
10/10 有夠讚
Richard
2024年1月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Centrally located. Convenient extras.
Richard
於 2024 年 1 月住了 4 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月29日回覆
Dear Richard,Thank you very much for rating us a perfect 5 and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.Kind regards,
10/10 有夠讚
Carlos
2024年1月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Ok
Carlos
於 2024 年 1 月住了 2 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月27日回覆
Dear Carlos,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Roy
商務旅客, 團體旅遊
2024年1月15日
喜歡:設施服務
Roy
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月20日回覆
Dear Roy,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Raymond
2024年1月13日
喜歡:員工素質和住宿環境和硬體
Raymond
於 2024 年 1 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月20日回覆
Dear Raymond,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Karen
家庭旅遊
2024年1月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Karen
於 2023 年 12 月住了 7 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月10日回覆
Dear Karen,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
6/10 一般般
Dr Terry
2024年1月4日
喜歡:整潔度
不喜歡:住宿環境和硬體
Dr Terry
於 2024 年 1 月住了 2 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月12日回覆
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Nancy
2023年12月27日
喜歡:設施服務
Nancy
於 2023 年 12 月住了 3 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月5日回覆
I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
4/10 不太好
真實旅客
家庭旅遊
2023年12月26日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 12 月住了 3 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月5日回覆
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies.I trust you have had a safe onward journey and I hope I can welcome you back again soon.
10/10 有夠讚
Jeanette
2023年12月16日
Jeanette
於 2023 年 12 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月5日回覆
I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Gillian
2023年12月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel with attentive staff
Gillian
於 2023 年 12 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月5日回覆
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
8/10 不錯哦
ANN
2023年12月1日
ANN
於 2023 年 11 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2024年1月5日回覆
Thank you for taking the time to complete our survey following your stay with us. We greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Lisa
情侶出遊
2023年11月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are so helpful the location is great for restaurants shopping etc taxi right outside for trips very happy
Lisa
於 2023 年 11 月住了 1 晚
Victoria 於 2023年11月28日回覆
Dear Lisa,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 不錯哦
Steve
2023年11月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Steve
於 2023 年 11 月住了 3 晚
Victoria 於 2023年11月28日回覆
Dear Steve,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Stefanie
2023年11月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful, lux historic hotel
Everything was top notch. From the service, to the room and the spa. Truly enjoyed our stay there. After several days of travel and a train ride, it was fantastic to use the hot tub and sauna. Loved the ample rooms and marble bathroom.
Stefanie
於 2023 年 11 月住了 3 晚
Victoria 於 2023年11月28日回覆
Dear Stefanie,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 不錯哦
Liliana
2023年11月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location and staff was very friendly. Slightly disappointed by the bed. Mattress to hard for my liking but issue was solved by adding extra duvet on top of the mattress.
Liliana
於 2023 年 11 月住了 3 晚
Victoria Genova 於 2023年11月11日回覆
Dear Liliana,Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us. I am sorry to hear that you did not like the mattress, however I am glad that the problem was fixed for you.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
8/10 不錯哦
真實旅客
團體旅遊
2023年11月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bath temperature
The shower temperature is not perfect, after raining walk at Edinburgh we just want to have a hot bath but we felt very cold.
真實旅客
於 2023 年 10 月住了 3 晚
Victoria 於 2023年11月28日回覆
Dear Guest,Thank you for taking the time to complete our survey following your stay with us, as a Hilton Honors member we greatly value and appreciate your feedback.I am pleased to see that in general you enjoyed your time with us, however I am sorry to hear that you experienced issues with the water temperature. Please rest assured that your comments have been passed onto the hotel management team, as we are not in the habit of disappointing our guests. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Janet
家庭旅遊
2023年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff members are so friendly. They went above and beyond to add to a fantastic trip.
Janet
於 2023 年 10 月住了 5 晚
Victoria Genova- Personal Concierge 於 2023年10月30日回覆
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Misty
家庭旅遊
2023年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very friendly and hotel was beautiful. It was our favorite hotel of our trip!
Misty
於 2023 年 10 月住了 2 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2023年10月27日回覆
Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
8/10 不錯哦
Jorge,PUNTA DEL ESTE
家庭旅遊
2023年10月15日
I think that that hotel es old and with bad mantenace . Is very bad de the heating in the room and inthe bathroom worst.The frigo bar empty and when you asked at room they never response. In my opinión, this hotel is terrible!
Jorge
於 2023 年 10 月住了 2 晚
Victoria 於 2023年10月16日回覆
Dear Jorge,Thank you for taking the time to complete our survey following your stay with us, we greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies. I am sorry to hear that you did not enjoy you room experience. Please rest assured that I have passed your comments onto the hotel management team, as we are not in the habit of disappointing our guests.I trust you have had a safe onward journey and I hope I can welcome you back again soon.
10/10 有夠讚
Clive
2023年10月10日
Clive
於 2023 年 10 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2023年10月27日回覆
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
William,nantucket
2023年10月4日
喜歡:整潔度、員工素質和住宿環境和硬體
William
於 2023 年 9 月住了 4 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2023年10月27日回覆
Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh based on your rating of 10/10.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Salima
2023年9月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay and facilities.
Salima
於 2023 年 9 月住了 1 晚
Victoria Genova 於 2023年9月25日回覆
Dear Salima,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Jose Antonio,Mexico City
家庭旅遊
2023年9月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bonito
Jose Antonio
於 2023 年 9 月住了 2 晚
Kristina Grigorova 於 2023年9月22日回覆
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
10/10 有夠讚
Anne
情侶出遊
2023年9月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staying in an historic grand hotel felt really special. All the staff were wonderful. After dining in the Grazing restaurant we enjoyed a coffee and whisky in the Peacock Alley with a live jazz trio.
Anne
於 2023 年 9 月住了 1 晚
Kristina Grigorova 於 2023年9月22日回覆
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
10/10 有夠讚
Mary
2023年9月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mary
於 2023 年 9 月住了 3 晚
Kristina Grigorova 於 2023年9月22日回覆
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
10/10 有夠讚
Mark
2023年9月9日
Mark
於 2023 年 9 月住了 1 晚
Kristina Grigorova 於 2023年9月22日回覆
Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian.I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well.I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
10/10 有夠讚
Olga
2023年8月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Olga
於 2023 年 8 月住了 1 晚
Victoria Genova 於 2023年8月31日回覆
Dear Olga,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
10/10 有夠讚
Howard
2023年8月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional Staff , Exceptional Service , Exceptional Room . Location , superb to the hub of the Fringe and the Military Tattoo and othe events .
Would recommend this Hotel and I will be coming back in the future .
Howard
於 2023 年 8 月住了 4 晚
Victoria Genova 於 2023年8月31日回覆
Dear Howard,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
2/10 很糟糕
Deborah
情侶出遊
2023年8月24日
不喜歡:住宿環境和硬體
The Waldorf Astoria is WAY over priced (I am embarrassed
to tell anyone what we paid). The whole hotel was run down, with hallways and rooms quite shabby. Thankfully the bed and location was good. I would recommend looking for a different hotel. Everything seemed close to the sites, so another hotel would be in walking distance. Waldorf not worth the prices they are asking.
Deborah
於 2023 年 8 月住了 1 晚
Victoria Genova 於 2023年8月26日回覆
Dear Deborah,Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback.I am both saddened and concerned to learn that we failed to meet your expectations on this occasion, kindly accept my sincerest apologies. I am sorry to hear that you found the hotel run down and over priced. Please rest assured that I have passed your comments onto the hotel management team, as we are not in the habit of disappointing our guests.I trust you have had a safe onward journey and I hope I can welcome you back again soon.
10/10 有夠讚
Viviana
家庭旅遊
2023年8月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Viviana
於 2023 年 8 月住了 1 晚
Waldorf Astoria Edinburgh - The Caledonian 於 2023年8月14日回覆
Dear Viviana,Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian.I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh.We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.