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愛丁堡霍爾斯歐洲青年旅舍的評分

2 out of 5
愛丁堡霍爾斯歐洲青年旅舍
Kincaids Court, Guthrie Street, Edinburgh, Scotland

評論

6.2
10 分，有夠讚；413 則評論中有 37 則" "
8 分，不錯哦；413 則評論中有 117 則" "
6 分，一般般；413 則評論中有 144 則" "
4 分，不太好；413 則評論中有 78 則" "
2 分，很糟糕；413 則評論中有 37 則" "

6.6/10

整潔度

7.2/10

員工素質

5.8/10

設施服務

5.8/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置優越，職員態度友善
位置非常方便，附近已是活動表演場地及酒吧，雖然如此，晚上不算吵鬧，不影響睡眠；但由於走廊地板是木製關係，門外有人經過也能聽得一清二楚，甚至可說成騷擾；洗手間/浴室在房間外，但距離非常近，算是十分方便，而且洗手間/浴室有翻新過，感覺現代化及舒適
於 2018 年 8 月住了 1 晚
Euro Hostel 於 2018年8月22日回覆
thank you

6/10 一般般

真實旅客

不喜歡：整潔度和客房舒適度
dirty
The room is quite dirty. Floor hasn't been vacuumed, and even worse, the bin wasn't emptied as well.
於 2018 年 6 月住了 1 晚
Euro Hostel 於 2018年6月19日回覆
Hi there, I am sorry to read this, please note that if these issues are not raised at reception then we can not fix the problem for you. Please also note that the bins in the shared lounges are shared with all other rooms. Thanks

6/10 一般般

cheng chih

喜歡：員工素質
嗯，就是學生宿舍
隔音差。 房間沒有無線上網訊號。 浴室門簾發霉沒有更換。 訂房網提供的地圖跟旅社提供的地址不相符。
於 2017 年 8 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
簡單和價廉
純粹中途站住一晚，感覺似宿舍，接待處好細，但員工服務也相當不錯。非常簡單的房間，但乾淨，住一晚也可以接受。
於 2017 年 7 月住了 1 晚

6/10 一般般

Rena，Hong Kong

15 mins walk from Edinburgh railway station
It looks like a roomfrom the dormitory of the university of Edinburgh. I have booked double bed room, which a double bed is provided with a single bed size blanket only. My room is very near to the entrance of the building that makes quite noisy even in the room. Staff at the receptions are very helpful.
於 2017 年 6 月住了 2 晚

4/10 不太好

YING LUNG

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
小滿意的價格
就是學生宿舍，不要期望太多，啥用品都没有，連毛巾都要買，借吹風机也很麻烦，就是地點還可以，也不要想有啥服务，工讀生接待你，有厨房可以用
於 2017 年 6 月住了 3 晚

6/10 一般般

lee，hong kong

喜歡：員工素質
Not bad, except the toilet
The toilet is crude with strange smell. The condition of room is generally acceptable just like a dorm. Staff is nice and friendly.
於 2017 年 6 月住了 3 晚

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度
於 2017 年 6 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
There was a strong smell in the room, but the room and toilet are generally clean.

6/10 一般般

Kwok Man

6/10 一般般

AY，Hong Kong

喜歡：整潔度和員工素質
University student hostel
It is a university student hostel so don't expect the rooms are well equipped. It is near the city centre but also near the bar street. Unfortunately my room is facing the bar street so it is quite noisy at night. Staffs are very nice and helpful.

6/10 一般般

真實旅客

喜歡：員工素質
Budget hostel if you don't stay for too long
A bit difficult to locate the hostel after getting out from the Edinburgh Railway Station as it is situated in the side street somewhere distant from the station. Better to show the direct walking route map in the website of the hostel. Reasonably clean room but it located at 3/F without lift facility which causes difficulty when carrying heavy luggage using stairs. Rooms facing the main street are really noisy caused by passer-by at night if window is opened.

6/10 一般般

Kate，Taiwan

喜歡：整潔度和員工素質
離市區不遠
門有點老舊不太好開，開關時的聲音也大 員工人蠻好的，入住手續很快，沒有注意到時間稍微晚了一點退房，也沒有跟我們多計較

8/10 不錯哦

Pei-Han，Taiwan

喜歡：員工素質、住宿環境和硬體和客房舒適度
Good location
It's a student dorm for Edinburgh University. The location is pretty near to the old town.

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質和客房舒適度

6/10 一般般

Tony，China

不喜歡：整潔度和客房舒適度
Location is good. Room is small.
Location is good. Room is small. There is no private bath room.

8/10 不錯哦

Josef，Taiwan

喜歡：整潔度、員工素質和客房舒適度
交通位置方便只是沒有電梯
離火車站很近，但是因為愛丁堡的路都有坡度，所以拉行李並不是很好走，房間乾淨、有廚房可以使用、廁所也整潔！唯一缺點是沒有電梯可以搬運行李，還有旁邊有很多酒吧所以晚上會有點吵

8/10 不錯哦

Josef Uang，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通便利！價格便宜
便宜的價格丶也有廚房，乾淨的浴室丶整潔的房間

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質

8/10 不錯哦

Lilith，?

喜歡：員工素質
nice
Love the kitchen, nice location The other guests and staff are nice, but some of the guests are kind of noisy at night in the common area. It will be nice to have lift as it is hard to carry big luggage to walk the stairs.

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
Das Zimmer hatte noch nichtma lein Wascbbecken oder einen Kleiderhaken!
於 2019 年 8 月住了 2 晚

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Photos on the web site are of a modern building not the dump we were in. For the price I would at least expect basic necessities like towels but nothing provided. Not even a wardrobe to hang clothes. This is for those who really prefer to rough it.
於 2019 年 8 月住了 2 晚
Staff 於 2019年8月28日回覆
Thanks for the feedback, it does state online before booking that towels are not provided and that the images are of a selection of rooms however there are photos of all options available to view in our gallery. Thanks

8/10 不錯哦

charles henri

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Euro Hostel 於 2019年8月28日回覆
Thank you very much!

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度
不喜歡：住宿環境和硬體
於 2019 年 8 月住了 1 晚
Euro Hostel 於 2019年8月28日回覆
Thank you

10/10 有夠讚

else

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
super
Dejlig, billigt, og midt i edingburg.
於 2019 年 8 月住了 2 晚
GM 於 2019年8月20日回覆
Thank you!

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度
於 2019 年 8 月住了 1 晚
GM 於 2019年8月20日回覆
Thank you

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Massive problem when we arrived the team had cancelled our booking as someone else with a similar name had previously checked in so they assumed it was a double up.. so we had to be put in a temporary room and moved early part way through the stay, ruined the holiday, not really apologetic about it. Charged to store luggage, kitchen facilities in the flat very poor and under equipped, when asking the staff for an additional pan (only 1 in the whole flat) told there was nothing they could do. A fire alarm went off at 4am (not the staffs fault) however NO direction given at all just left standing outside not knowing what was happening. A shambles of a stay the staff seemed more keen on chatting to each other and enjoying the festival than helping
於 2019 年 8 月住了 7 晚
GM 於 2019年8月20日回覆
Thank you

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度
Buena atención por parte del personal de recepción. No me gustó que cobrarán por guardarnos las maletas un par de horas. La habitación estaba sucia.
於 2019 年 8 月住了 2 晚
GM 於 2019年8月20日回覆
Thank you

6/10 一般般

Kate

喜歡：整潔度和員工素質
於 2019 年 8 月住了 1 晚
GM 於 2019年8月20日回覆
Thank you

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Basic accommodation
Overall it was an okay stay but feel the price for what we got was ridiculous. The walls are really thin and felt like I couldn’t speak to my friend without possibly disturbing others. The room looked like it hadn’t been hoovered found a bobble and kerbie grip on the floor, there was a bag in the drawers and a spray in the cupboard that looked like it had been there for ages! The bathroom and kitchen was very clean tho. I found the beds quite hard but did manage to sleep no bother my friend is slightly bigger than me and found it uncomfortable and the bed made a noise every time she moved. Only spoke to staff on arrival and checking out but they were really friendly and nice.
於 2019 年 8 月住了 1 晚
GM 於 2019年8月15日回覆
Thank you

6/10 一般般

Joanna

家庭旅遊
喜歡：員工素質
Basic Cheap and close to castle..and nightlife
Basic but central and handy for the castle.. bathroom and kitchen clean and well equiped. Dont forget to take your towel..staff friendly and helpfull.
於 2019 年 8 月住了 2 晚
GM 於 2019年8月15日回覆
Thanks

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2019 年 8 月住了 1 晚
GM 於 2019年8月15日回覆
Thank you

2/10 很糟糕

Lorna

團體旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Noisy and dirty
Noisy and not very clean
於 2019 年 8 月住了 1 晚
GM 於 2019年8月15日回覆
Thanks!

8/10 不錯哦

Benedicte

喜歡：員工素質、住宿環境和硬體和客房舒適度
Billig og greit
Enkelt og greit. Du får det du betaler for. Gode senger og nyoppusset baderom i blokk 1. Fint utgangspunkt for å delta på festival i området. Kan med fordel bli noe flinkere til å vaske fellesområder som bad og kjøkken.
於 2019 年 7 月住了 7 晚
GM 於 2019年8月15日回覆
Thanks

10/10 有夠讚

Olssen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente hotel Boutique
Todo muy bien. Es un hotel Boitique, pocas habitaciónes, muy limpio y agradable. El desayuno muy bueno y la atención muy buena.
於 2019 年 8 月住了 1 晚
GM 於 2019年8月15日回覆
Thank you!

6/10 一般般

PR

團體旅遊
喜歡：整潔度和員工素質
Basic but pleasant
The room was very basic but clean. The downside was that there were no towels and not having been to any hotels previously that did not supply towels we hadn't taken any so was unable to take a shower. This wasn't ideal as the day/night we were there was very hot!!
於 2019 年 7 月住了 1 晚
GM 於 2019年8月6日回覆
Thank you

2/10 很糟糕

Amber

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Very dirty. The floors obviously hasn’t been vacuumed in weeks if not months. 2 showers on the entire floor. No bath mats meant that the shower was a death trap. £3 for towel hire, £3 for luggage storage per item
於 2019 年 8 月住了 1 晚
GM 於 2019年8月6日回覆
Thank you Amber! All feedback is appreciated, sadly we are not able to correct issues unless they are brought to our attention.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
GM 於 2019年8月5日回覆
Thank you

8/10 不錯哦

Andrea

喜歡：員工素質
alles fein
Tolle Lage, super Personal, ein Studentenheim, kein Hotel
於 2019 年 7 月住了 7 晚
GM 於 2019年8月5日回覆
Thank you

10/10 有夠讚

真實旅客

商務旅客, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was in a *great* location, it was always well-cleaned, and it felt secure - especially since we were six floors up. My only complaint is that the lack of either hand towels or dryers in the bathroom and kitchen was a bit difficult to deal with and the kitchen wasn't as well stocked as it could have been. Overall, I definitely recommend this hostel.
於 2019 年 7 月住了 8 晚
GM 於 2019年7月30日回覆
Thank you kindly for the great review!

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and staff. Very good value for a couple of nights.
於 2019 年 7 月住了 2 晚
GM 於 2019年7月22日回覆
Thank you for the fantastic feedback, delighted you enjoyed your stay with us.

8/10 不錯哦

Catherine

喜歡：整潔度和住宿環境和硬體
Propre et fonctionnelle
La chambre correspond au prix. Cuisine fonctionnelle et propre. Par contre, une salle de bain pour 6 chambres, peut-être un peu juste. Chambre sur la rue, beaucoup trop bruyante. Bon emplacement
於 2019 年 7 月住了 1 晚
GM 於 2019年7月21日回覆
Many thanks

6/10 一般般

Scott

團體旅遊
喜歡：整潔度和員工素質
Basic and clean
Needed a cheap / clean bed for the evening before an early trip to the airport. This was exactly that. Nothing more, nothing less. Need to rent towels for the showers.
於 2019 年 7 月住了 1 晚
GM 於 2019年7月11日回覆
Thank you

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Basic accommodations
The location was excellent - walking distance to everything in Old Town. The room was cramped because the beds were bigger than standard twins. The desk chair was unusable because it could not be pulled out far enough to be sat on. There was no place to hang towels or clothes. The mattresses were thin, and so the springs could be felt. There was a charge for the towels that was not mentioned in the reservation information (one pound per towel per day). The bathrooms were clean and updated and sharing them was not a problem. The staff was pleasant. Excellent wifi. The reservation mentioned a breakfast for £3.50, but it was £4.50.
於 2019 年 6 月住了 3 晚
GM 於 2019年7月10日回覆
Thank you for taking time out to review your stay.

8/10 不錯哦

Anna-Lena

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 7 月住了 2 晚
GM 於 2019年7月10日回覆
Thanks

6/10 一般般

subir

喜歡：整潔度
不喜歡：員工素質
A Good " Hostel" dont expect a " Hotel"
I checked into Euro Hostel during my casual trip to Edinburgh with my friend. It is a makeshift accommodation hostel during the student holidays. Since this is a "Hostel" , you should not expect luxury features like an attached bathroom. The following are my personal opinion: PROS: 1. Excellent location. Close to Edinburgh Castle market and other historical buildings. If you are tourist, all Day Trips leave from castle market very close to the Hostel. 2. Clean Hostel. Rooms were clean. Toilets were extremely clean. 3. Cordial staff at the reception. They tried to help to the limit of Hostel facilities. 4. Good restaurants, departmental stores ( Tesco/Sainsbury) in the vicinity. 5. Fast Internet. 6. Kitchen facilities available with fridge, microwave, utensils, cutlery available for you to use. PROS: 1. Since this is a hostel, don't expect towels in the room. You need to either bring it from home or rent at the reception. 2. No body wash or soap. Please bring it from home. 3. Common Bathrooms.
於 2019 年 6 月住了 2 晚
GM 於 2019年7月10日回覆
Thank you

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Billigt, men inte värt pengarna
Vi kom innan check-in och ville lämna väskan på hotellet tills rummet var färdigt. Det gick bra mot en avgift på 3 pund/väska. När vi fick rummet var det ostädat på golvet och en av kuddarna saknade örngott. Dessutom saknades handdukar. Vi fick örngott, men rummet kunde inte städas eftersom städarna gått för dagen och receptionisten inte fick lämna sin post. Handdukar fick vi mot avgift/deposition. Fem rum delade på två badrum och ett kök. Det ena badrummet lyckades vi inte låsa, det andra var ofräscht. Det saknades hyllor att lägga sina saker på och det fanns inget varmvatten när vi skulle duscha. Sängarna var obekväma och det saknades ventilation om man inte lämnade fönstret öppet. Rummet var extremt syrefattigt efter en natt. Det fanns frukostpåsar att köpa i receptionen, som man själv gjorde iordning i det delade köket, men det provade vi inte. Hissen var trasig när vi skulle checka ut. Jag kan stå ut med att stället är enkelt och saknar alla bekvämligheter, men jag förväntar mig att det ska vara rent och att allt ska funka. Jag skulle inte boka det här stället igen.
於 2019 年 6 月住了 1 晚
Staff 於 2019年7月3日回覆
Thank you! All feed back is welcomed and all information about our hostel is displayed online prior to booking so guests are aware of all. Regards!

6/10 一般般

真實旅客

情侶出遊
Room had 2 double beds but no basin or wardrobe and NO space.
於 2019 年 6 月住了 1 晚
Staff 於 2019年7月3日回覆
Rooms are not ensuite, this information is stated on your booking site prior to you booking. Thank you!

8/10 不錯哦

真實旅客

於 2019 年 6 月住了 2 晚
GM 於 2019年6月25日回覆
Thank you for the great feedback.