Arrived to be ignored by the receptionist, room was old and really not for for purpose, it’s 2024 and not a plug socket or a usb anywhere near the bed and the bedside tables were miles away from the actual bed anyway! The complimentary shower gel was empty, and shower was pretty poor. No extra pillows if needed, at breakfast the food was average at best, no real coffee just sachets and an urn of hot water, I would of expected at least a decent coffee in the morning for the price of breakfast not a sachet. The orange juice was empty and not refilled, on checkout 3 colleagues just stood there talking to each other as I was waiting to check out, I wasn’t acknowledged at all, eventually I had to interrupt them to check out, I just think in 2024 I would have expected better, I won’t be back