Find Resorts & Hotels with Spas in Ebene

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "

"Ok "

"Hospitality with perfection Family friendly"

"Fake man made beach but well designed. Rooms good, amenities good. Use the “all-inclusive” feature if staying here. Expensive to dine and drink otgerwise"

"Where can I start! The grounds are stunning, rooms very clean.. staff is absolutely amazing. Food is also top notch at all of the restaurants. The morning buffet is amazing and the dinner buffet is equally amazing although to me just a tad pricey. We stayed in a suite and I can tell you that it was very comfortable. A bit aged but very comfortable. I would recommend this property 100 percent. "

"The hotel is one of the best I have visited in the world. The service, the staff at all levels were exceptional. The food in the dining room was excellent. Each of the hotel staff went out of their way to do us good. Really great. Highly recommend."

"Rooms were fine and staff was very courteous"

"Brilliant Villa and facilities. Our Butler Master Mustapha made the stay particularly welcoming."

"The staff were all very friendly and helpful incl cleaners, waiters, chefs, buggy drivers, crèche staff and more. They could not do enough for us and it’s the people that made the stay great. We loved the buffet food particularly the Indian food. The crèche team made a big effort to make my kids 2nd birthday very special. Beautiful beach - great for the kids. We loved it."