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愛沙尼亞套房大飯店的評分

3.5 out of 5
愛沙尼亞套房大飯店
140 Northampton Street, Easton, PA

評論

8.6

有夠讚

10 分，有夠讚；1000 則評論中有 536 則" "
8 分，不錯哦；1000 則評論中有 301 則" "
6 分，一般般；1000 則評論中有 86 則" "
4 分，不太好；1000 則評論中有 40 則" "
2 分，很糟糕；1000 則評論中有 37 則" "

9.0/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
Historical hotel
The bed is super soft and all rooms are connected room which made me felt uncomfortable (if you stay alone). The staffs are all very friendly, polite and helpful.
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Jane

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are enormous and comfortable. The location is ideal. I like everything about this hotel.
於 2024 年 5 月住了 2 晚
Front Desk Michael Lyons 於 2024年5月23日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Kathleen

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The historical aspect of the property was very interesting and the property was beautifully restored. Great dining in walking distance.
於 2024 年 5 月住了 2 晚
Front Desk Michael Lyons 於 2024年5月16日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Troy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is very clean and quiet. However, mattress need to be updated.
於 2024 年 5 月住了 1 晚
Front Desk Michael Lyons 於 2024年5月10日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

tom

喜歡：整潔度和住宿環境和硬體
Excellent stay!!
於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年5月3日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Kelen

喜歡：整潔度、員工素質和住宿環境和硬體
Nice experience
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月30日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With PleasureSincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

CALEB

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Didn’t do much but good enough to stay for a night after touring around the city attractions.
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月28日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Elizabeth

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large rooms good supplies in suite. Mattress to sift for my needs.
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月27日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With PleasureSincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Lou

於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年5月14日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Holland

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月17日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Leah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月16日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Steven

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Older building with charm. Excellent shower!!!
於 2024 年 4 月住了 2 晚
Front Desk Michael Lyons 於 2024年4月15日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Eric

喜歡：整潔度和員工素質
In the midst of fitting put the hotel. Room was insane (in a good way) - 2 rooms, 2 queen beds, sleeper sofa, 2 tvs. Would definitely stay again.
於 2024 年 4 月住了 2 晚
Front Desk Michael Lyons 於 2024年4月15日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Edgar

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月4日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Laurie

喜歡：整潔度
於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月5日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Amanda

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
What a gem we stumbled upon! This is a historic building in downtown Easton PA. Great amenities the room was amazing! Clean a super spacious!
於 2024 年 4 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月4日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 一般般

Donna

家庭旅遊
The mattress was very uncomfortable The breakfast was minimal
於 2024 年 3 月住了 2 晚
Front Desk Michael Lyons 於 2024年4月3日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Kevin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月4日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Patrick

於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年4月22日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Rohit

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The suite was great. Spacious and had a pretty good view. The breakfast has a lot of room for improvement though.
Front Desk Michael Lyons 於 2024年4月1日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

4/10 不太好

Khosro，Mission Viejo

商務旅客
不喜歡：員工素質
I am a Expedia Gold member and booked an upper level room and was supposed to get upgraded at VIP hotels, well I got a 2nd level room which was very noisy as it faced the lobby area and had hard time sleeping at night.
於 2024 年 3 月住了 2 晚
Front Desk Michael Lyons 於 2024年3月20日回覆
Dear Guest, we are sorry to hear about your bad stay with us, did you talk to anyone at the front desk? hoping that we can correct this for any future stay with us and hopefully we can make your next stay a better experience for you. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Kyashia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved my stay.
於 2024 年 3 月住了 2 晚
Front Desk Michael Lyons 於 2024年3月18日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Wadhah

情侶出遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really nice suite. Spacious and welcoming
於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年3月14日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 一般般

Greta

情侶出遊
喜歡：員工素質和住宿環境和硬體
The Customer service was exemplary. Had a couple housekeeping issues. Rooms are very spacious, minimal furnishings and no decor in our condo. The lobby looks historical and decorated.
於 2024 年 3 月住了 2 晚
Front Desk Michael Lyons 於 2024年3月14日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

TIFFANIE

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property
於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年3月11日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

John

喜歡：整潔度和員工素質
Very clean and huge suite… great stay!
於 2024 年 3 月住了 3 晚
Front Desk Michael Lyons 於 2024年3月11日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Robert

於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年3月28日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Linda

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Kids love the pool, perfect for the little one...
於 2024 年 3 月住了 1 晚
Front Desk Michael Lyons 於 2024年3月4日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

lauren

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love it here!
The staff is amazing and hotel is gorgeous
於 2024 年 2 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月29日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Jessica

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
No Early Check-in but Great Pool!
No early check in which is a huge drawback given the 4 PM check in time. Room was nice, new, but the heat ducts were only in 1 room. Seems like such a simple engineering flaw to fix. The pool was the highlight.
於 2024 年 2 月住了 2 晚
Front Desk Michael Lyons 於 2024年2月28日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Gregory

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月23日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Waleska

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Front Desk Michael Lyons 於 2024年2月20日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Tiffany

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Historic property in a great town. Walkable to restaurants and shopping. Comfortable beds and convenient parking.
於 2024 年 2 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月19日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Gregory

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月14日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Keith

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fast check in, Spacious room, comfortable bed! Hotel is beautiful. Walkable to everything!
於 2024 年 2 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月12日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月2日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

SEUNG KWON

商務旅客
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年2月1日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Danny

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月29日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Tora

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
So clean. Liked secure building and parking lot.
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月29日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Tora

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The view from the top floor was amazing. Clean and friendly.
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月29日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Tora

於 2024 年 1 月住了 4 晚
Front Desk Michael Lyons 於 2024年3月22日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Kyashia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My favorite property to stay at. The heated salt water pool is my favorite as well as the spacious rooms. Sharon is also great, never unpleasant when I encounter her
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月22日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Gregory

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月22日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front DeskMichael Lyons Grand Eastonian Suites Hotel

10/10 有夠讚

Matt

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This hotel has a very unique and vintage appeal. We felt like we had stepped back in time. We intend to make this a regular stop on our yearly trip through this area.
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月18日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

4/10 不太好

Stephanie

家庭旅遊
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月16日回覆
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 不錯哦

Gregory

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk Michael Lyons 於 2024年1月15日回覆
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 一般般

Mark

家庭旅遊
喜歡：員工素質
Easy check in and friendly staff. However, the free breakfast isnlackluster and there was mold shooting out of the jet tub when first turned on. Not very clean.
於 2024 年 1 月住了 1 晚
Front Desk, Michael Lyons 於 2024年1月10日回覆
Good Morning Mark,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. With Pleasure,Sincerely,Front DeskMichael LyonsGrand Eastonian Suites Hotel

2/10 很糟糕

Devon

不喜歡：客房舒適度
於 2024 年 1 月住了 2 晚
Russ 於 2024年1月8日回覆
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We have one night to stay in easton. And the room is full of roaches we left about 4 hours of the check it. Room 1003 was disgusting. They're staying in the carpet and it looked like I hadn't even been cleaned
於 2023 年 12 月住了 1 晚
Russ 於 2024年1月8日回覆
Thank you for taking the time to let us know of the issue you experienced here at the Grand Eastonian. We have operated for fifteen years and never had a problem with these pests in the past. That said , we took, IMMEDIATE action and contacted our pest control company to investigate this to find out if a new problem has emerged, and if it has, we will ensure that it is taken care of promptly and effectively. Thank you again.

6/10 一般般

Marcella

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
The suite was very spacious, however it was very cold and the best feature, the fireplace, did not work!! I had to turn on the oven and leave the oven door open to warm up the room!..
於 2023 年 12 月住了 1 晚
Russ 於 2024年1月8日回覆
Thank you for taking the time to write to us. We took your feedback and immediately resolved the issue. We look forward to making it up to you.