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"Although the staff was extremely nice, this is not the four seasons you’re looking for. It’s a very outdated building. The rooms are pretty nice, but nothing super special. I really didn’t like the cramp bathroom. There is a pool, but it’s on the third level next to a highway. There’s no view from the pool. I’m sure there are rooms that have nice use of the barber but there’s not even a rooftop restaurant with a view of the harbor or Opera House. Even the executive club lounge doesn’t have a view would be at the house."

"the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport"

"I must say this hotel was very good for us and we loved it there. The staff was nice, the room had what we needed and the bed was comfortable. If you’re looking for posh, maybe it is not for you but our room and our 11 night stay was great and we would stay there again. Oh and the location to the mass transit was also great!"

"Great Location & friendly helpful staff"

"I had wonderful stay here"

"Good value clean and comfortable motel room. I received an upgrade as I stay here quite often. Great staff, great location to shops, dining and transport. Small maintenance issues which I reported to staff as feedback (not a complaint)."

"I loved this hotel how close it was to Central Station and Queen Street Mall"

"We requested some things on check in and it took 3 phone calls before they were delivered to our room. The rooms are a little tired. Room was not soundproof. Beautiful view, but the windows were dirty. We couldn't use the top floor bar as there was a private function booked."

"Tv did not work moves to another room fridge and telephone not working. Pass for car park did not work had to pay "