Is Diamond Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diamond Hotel?

This hotel doesn't offer parking.

What time is check-in at Diamond Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

Where is Diamond Hotel located?

Located in Eastbourne City Centre, this beachfront hotel is in the historical district and within a 5-minute walk of Eastbourne Bandstand, Eastbourne Beach, and Eastbourne Heritage Centre. Devonshire Park Theatre and Congress Theatre are also within 5 minutes. Eastbourne Station is 11 minutes by foot.

Diamond Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Carol

2019/8/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

2019/8/11

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

OAPs

I didn’t enjoy the aesthetics of the hotel, the outside looked old and the inside showed it was a hotel designed for mainly OAPs as there were stair lifts. The hotel smelled, the floor creaked in the room and you could easily hear people outside your room.

Stayed 1 night in Aug 2019

6/10 Okay

Dayle

2019/8/4

Disliked: Cleanliness, staff & service, property conditions & facilities

Great if you're in your 80's!

The photos of this hotel are nothing like advertised. It was worn, cramped, dated, broken tiles in bathroom. Main light didnt work in the room, walls are paper thin so could hear the other guests. Staff weren't friendly. Very disappointed.

Stayed 2 nights in Aug 2019

4/10 Poor

William

2019/7/22

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

A tired hotel

Stayed 2 nights in Jul 2019

10/10 Excellent

Christopher

2019/7/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We were greeted by a very friendly, smiley receptionist who upgraded us to a sea view room at no extra charge as it was later in the day. The room was not huge, but very clean and had everything we needed. The bathroom was extremely narrow but we managed as we were only there for a couple of nights. The view made it all worthwhile. There was entertainment both nights of our stay with a great atmosphere (the coach party staying were a jolly lot). Breakfast was great, waiters friendly and efficient. Overall we had a great couple of nights stay and would definitely return.

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

2019/7/16

Disliked: Cleanliness, property conditions & facilities

Staff and location was ok but hotel very run down and needs full modernisation would not return

Stayed 2 nights in Jul 2019

6/10 Okay

Stephen

2019/7/13

Disliked: Staff & service

Stayed 4 nights in Jul 2019

6/10 Okay

Stephen

2019/7/13

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Stayed 3 nights in Jul 2019

2/10 Terrible

David

2018/12/18

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel? There are very many much better B&B's

Just about everything that could be bad was bad. This includes absolutely everything except the breakfast and a kind and understanding woman, the morning receptionist. I had booked for four nights, I would have left the first night but arrived too late to find an alternative. Got up at 5.30 am because the bed was so uncomfortable and talked for a while with the pleasant night porter whilst sitting in the reception area, waiting for the receptionist to arrive at about 8.00 am or thereabouts. I had my breakfast which opened at 8.30 am. Then checked out of this terrible hotel and found a much better and proper alternative.

Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveler

2018/12/3

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind. There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted. The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door. There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on... We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked! On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean. We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.

Stayed 2 nights in Nov 2018

6/10 Okay

Michael

2018/11/27

Hotel very tired look needs urgent updating booked for bed & breakfast only had one breakfast (IT WAS AWFUL OVERY COOKED DRY as if left under the grill to long)

Stayed 3 nights in Nov 2018

6/10 Okay

John

2018/11/24

Electrical noise most of first night, second ok. Bathroom very cold, otherwise a nice hotel.

Stayed 2 nights in Nov 2018

10/10 Excellent

mos, england

2018/10/25

Liked: Staff & service

staff was brilliant nothing any trouble helped us with places to eat and drink due to been they for my partners sons 30th had a lovely seaview room and we will definitely stay again

Stayed 4 nights in Oct 2018

6/10 Okay

Hélène, Lille

2018/10/21

Liked: Cleanliness, staff & service

hôtel très bien situé, salle à manger avec vue sur la mer - chambre côté cour (dommage!) hôtel so british et très kitch, réservé prioritairement à une clientèle âgée car parfaitement adapté aux personnes à mobilité réduite - peu approprié pour des couples ou des familles Les équipements de la chambre ne sont pas vérifiés (douchette qui fuit, télécommande ne fonctionne plus, serviette dure) pas de parking gratuit, comme la plupart en GB

Stayed 1 night in Oct 2018

8/10 Good

Inaman, uk

2018/9/30

Liked: Staff & service, room comfort

good hotel for the cost

Good location near the bandstand, hotel a little shabby, but still better than a lot of them in the area, couldn't fault the staff, they were all very happy, helpful and polite.

Stayed 1 night in Sep 2018

6/10 Okay

Denise, Hertfordshire

2018/9/30

Liked: Staff & service

Disliked: Room comfort

Old hotel in need of some care.

We are quite easily pleased and was basically just looking for a sea view without paying the earth. We got exactly that. Woke up to a beautiful sunny morning overlooking the sea, stunning view of Eastbourne promenade! Hotel requires an overhaul and some love and attention, but for £56 a night, you get what you pay for.

Stayed 1 night in Sep 2018

6/10 Okay

Ashley

2018/9/24

Disliked: Property conditions & facilities

Difficult to enter room but staff were happy to help, room is ok but had some damp spots. Breakfast was ok though

Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

2018/9/16

Disliked: Cleanliness, property conditions & facilities, room comfort

It stinks like a pee!

Horrible experience. The lift was too small we can’t even fit ourselves with 1 luggage and 1 backpack inside. The room stinks as soon as we enter. Damps all over the wall, bulging ceiling, chipped cabinet, broken window, dirty toilets. It stunk like a pee. Almost like a care home smell. It is probably a retirement place for old people as we saw a lot of oldies coming in and out and sitting and chatting. We don’t have problems with the elderly, our problem is the room they provided us. The guy offered another room but it was worse than the first one. So we left and looked for another hotel. Unfortunately by that time, nothing was available for us. We drive to Swansea, Portsmouth hoping we find a place to stay. But the same way, all room is fully booked in every hotel we tried to stay. We ended up driving home to Leeds up to 5:30 am. We survived by hopping to one lay-by to services so we can rest and sleep in our car. It truly ruined our holiday.

Stayed 1 night in Sep 2018

2/10 Terrible

Dominic

2018/8/27

Disliked: Property conditions & facilities, room comfort

Disappointing

It's very worn out and very tatty everywhere. Nothing worked in the room. Thread bare carpets everywhere. You could sat you get what you pay for but it wasn't super cheap.. Will not go back again. Breakfast cold

Stayed 3 nights in Aug 2018

8/10 Good

Dee

2018/8/16

Hotel was ok area was good

Stayed 3 nights in Aug 2018

6/10 Okay

Trond, Oslo

2018/8/13

Liked: Cleanliness

Veldig engelsk standard

Et helt ok sted, sentralt i Eastbourne. Hotellet trenger en oppgradering på det meste, men veldig typisk britisk standard. Manglet trådløst i 4 etg, et minus. Bra frokost og baren er godkjent. God seng. Fikk ikke påfyll av shampo. Fire dagers opphold.

Stayed 4 nights in Aug 2018

8/10 Good

Matthieu

2018/8/10

Liked: Staff & service, property conditions & facilities

Bon séjour à Eastbourne

Hôtel très bien situé et près des différents points d'intérêt d' Eastbourne . Hôtel avec un personnel compétent et des chambres correctes . Très bon petit déjeuner.

Stayed 1 night in Aug 2018

8/10 Good

MICHAEL

2018/8/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Would stay here again. Lovely breakfast. Room was good everything we needed.

Stayed 4 nights in Jul 2018

8/10 Good

Jane

2018/8/6

Liked: Cleanliness, staff & service, room comfort

Albany Lions Hotel

The lift is vey small and so too was the bathroom with very little room to get in or out. The hotel staff were very accommodating and the owner is very friendly.

Stayed 2 nights in Jul 2018

10/10 Excellent

Robert

2018/7/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bobs getaway

Food good,friendly staff,area just right.

Stayed 3 nights in Jul 2018

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