"It was ok location was in the mist of the wildness that was not what my husband and I was looking for...I will stay closer to beach next time Pattaya can be quite wild...where we stayed was like New Orleans Bourbon Street at night all day..."
"Refurbed room was great
Rest of the property tired and dated
Food offering poor -especially at breakfast - dried and tired patisseries, poor quality fruit.
Hard Rock Cafe - service and food tired and not great from what was once a great brand, not surprising it was empty. Wine stupidly expensive for mediocre
Everything needs modernising "
"Great stuff very friendly could be more helpful if they inform us about all features of the hotel with asking specifically for that but overall 5 starts recommended "
"Disappointed. For a premium stay, the service was budget-tier. There is a major lack of communication here: they brought the wrong HDMI cable, and then questioned us at checkout about where it was because the staff hadn't tracked that we’d already returned it. To top it off, I was interrupted mid-conversation while eating on the 33rd floor to be told flip-flops weren't allowed—despite zero signage. For this price, I expect much higher standards and basic coordination."
"Cannot fault this hotel except for it being a little too “Disney” for me. I should have researched it better. Also several problems with reservations at the property restaurants. They were very confused and after four separate calls from them to change restaurant, view and menu I decided to cancel and go elsewhere. But the property itself is very nice, i just personally like a more adult property and a little less costly."