Taj Hotels East Coast Road hotels

"The only plus point was the location in this property. I am a returning guest and came back here after a gap of 10 years and experienced a massive let down in terms of hotel services. My last experience was charming which made me book this hotel again but this time the experience was terrible. Service by the staff was late and not responsive most of the time. The bathroom was not clean, amenities were in bad state and quality and the food at the in house restaurants were overpriced looking at the service standard and staff efficiency. They are charging 5 star price for a 2 -3 star property. It’s very sad because the property has so much potential but lack proper management."

"The room smelt musty, and was ridden with insects. "

"Good quality hotel. About 1 mile from the beach. Nice clean rooms. Good range and quality for breakfast The days I was there, an evening buffet was avaiable for a small extra charge - good value RECOMMEND"

"Didn’t use the pool"

"Pool, beach, clean big rooms"

"Soon was clean and staff was courteous. Enjoyed our stay at Samudra Palace. "

"Great location and great service by Kavia Gowtham Faraz Soubi "

"All mod cons. Very quiet indeed, despite overlooking a busy road."

"the physical hotel, room etc..were excellent, clean and high end. the service was very poor throughout, more 3star standard despite there being plenty of staff"