Overall hotel is good, however experience was not good with special request. Have called 3 days before and have confirmation for plastic chair for my father for taking bath. Even at checkin have asked and was told that they would provide. At the end was provided small stool that is not useful for our need. Have booked total 3 deluxe rooms. With 3 deluxe payment is paid, one small request with enough heads up also not fulfilled so 0 star.