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Hotel Metropol

Hotel in Düsseldorf, near Konigsallee

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Hotel Metropol sits in the heart of Düsseldorf, offering a modern retreat for travelers. Guests can connect with in-room WiFi and take advantage of self parking while the famous Konigsallee shopping street beckons just steps away.

Reviews

5.2 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Desk, free cribs/infant beds, rollaway beds, free WiFi

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, free cribs/infant beds, rollaway beds, free WiFi

Single Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Desk, free cribs/infant beds, rollaway beds, free WiFi

Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds

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About the neighborhood

Map
Brunnenstraße 20, Düsseldorf, 40223

What's nearby

  • University of Duesseldorf - 14 min walk - 1.2 km
  • University Hospital - 16 min walk - 1.4 km
  • Konigsallee - 19 min walk - 1.6 km
  • Marina Düsseldorf - 4 min drive - 2.7 km
  • Mitsubishi Electric Hall - 4 min drive - 2.7 km

Getting around

  • Düsseldorf Bilk Station - 3 min walk
  • Düsseldorf Volksgarten Station - 16 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪CIGARWORLD Lounge - ‬6 min walk
  • ‪Tigges - ‬1 min walk
  • ‪Bier zu Liebe - ‬2 min walk
  • ‪Zwanzig 23 Restaurant - ‬1 min walk

About this property

Hotel Metropol

Hotel near Konigsallee
Close to Düsseldorf Christmas Market, Hotel Metropol has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a front-desk safe, and luggage storage
Room features
All guestrooms at Hotel Metropol include amenities such as free WiFi.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (EUR 8 per night)

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 8 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

Property is also known as

Hotel Metropol Duesseldorf
Hotel Metropol Hotel
Hotel Metropol Düsseldorf
Hotel Metropol Hotel Düsseldorf
Hotel Metropol Düsseldorf
Metropol Düsseldorf
Hotel Hotel Metropol Düsseldorf
Düsseldorf Hotel Metropol Hotel
Metropol
Hotel Hotel Metropol

Frequently asked questions

Is Hotel Metropol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 8 per night.

What time is check-in at Hotel Metropol?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Metropol?

Check-out is at noon.

Where is Hotel Metropol located?

Located in Stadtbezirk 3, this hotel is within 1 mi (2 km) of University of Duesseldorf and Konigsallee. K21 Staendehaus and University Hospital are also within 1 mi (2 km). Düsseldorf Bilk Station and Karolingerplatz Tram Stop are within a 5-minute walk.

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Hotel Metropol Reviews

Reviews

5.2
Rating 10 - Excellent. 7 out of 94 reviews
Rating 8 - Good. 10 out of 94 reviews
Rating 6 - Okay. 32 out of 94 reviews
Rating 4 - Poor. 24 out of 94 reviews
Rating 2 - Terrible. 21 out of 94 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Zum schlafen ok

Nicht besonders gepflegt!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Es gab keinen Fön im Bad. Das Bad war winzig. Alles in allem für eine Nacht ok.
Stayed 1 night in Dec 2019

4/10 Poor

HolgerFege, Elmshorn

Disliked: Amenities, property conditions & facilities
Preis angemessen, aber zu laut, keine Reinigung des Zimmers etc
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Badezimmer extrem klein hatte füsse in der dusche als ich auf der Toilette sass...Hotel sehr laut ...
Stayed 2 nights in Dec 2019

6/10 Okay

Jessica

Disliked: Cleanliness, property conditions & facilities
Zum übernachten okay, mehr aber nicht. Leider keine Parkplätze vorhanden. Schade das es kein Frühstück gibt, trotz das es angeben ist...
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All was well,pleasant and ok,staff were fine,there was no fridge in the room,aside all were fine
Stayed 5 nights in Nov 2019

2/10 Terrible

Sandra, Waldkirch

Disliked: Cleanliness, amenities, property conditions & facilities
Total dreckig tv ging nicht laut stinkt . Nie wieder!!!
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to train station good. Reception was supposed to be open till 10pm , but when I arrived at 9:15pm the whole place was in darkness, there was a number on the door to ring , but nobody answered, eventually I got a text with a key code and details of how to access the hotel from the rear of the building. Not good when it’s dark and your in a strange country.
Stayed 2 nights in Oct 2019

2/10 Terrible

FEDERICA, GABICCE MARE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel fatiscente, personale veramente scortese ma soprattutto scorretto , overbooking su alcune camere senza avvisare il cliente, camera sporche e senza dotazione di asciugamani, hotel da non consigliare e da non vendere, chiamando direttamente in hotel per avere la certezza degli orari di apertura del check in e parlando anche in tedesco, dopo mille chiamate a vuoto,il receptionist ci ha chiuso il telefono in faccia senza darci l'informazione. HOTEL PESSIMO SU TUTTI GLI ASPETTI!!
Stayed 2 nights in Oct 2019

2/10 Terrible

Jens Arne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Katastrofe, på grense til svindel....

Lobby er nesten ok, for å ta det positive først. Men denne er berre open/bemanna frå 10-11 til 19-20 cirka. Resten av tida må ein nytte ein bak utgang som fører til ei bakgate. Heisa er tvilsom. Trapp og gang er trang og uoversiktlig. Romma er marginalt større enn eit bøttekott og skittent. Senga var heller ikkje god. Badet såg skittetn og lite innbydande ut. Handuken hang opp etter eit rør og eg tok ikkje sjansen på å bruke handuk og dusj. Der var søppel i søppelbøtta. Totalt sett vart eg ikkje overbevist om at rommet var reingjort frå forige brukar. Min kolega seier: "dinna prisen der for dissa skiten bøttekotta der ekje på grensa til svindel, de e svindel" Anbefaler å ikkje bruke dette hotelet i det heile
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
滞在時は、メッセがあったらしく ホテルもこの時期には予約が取りにくいと 到着してから、知人より聞きました。 中央駅まで近いのできめましたが 部屋のが汚ない、前の客のゴミが残っていたり掃除も出来ていない様子でした。
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato al metropol hotel per 16 giorni dal1 al16 ottobre,non hanno mai rifatto o pulito la stanza,non hanno mai cambiato gli asciugamani,aggiunto sapone o carta igienica
Stayed 14 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet sehr eng. Dusche verstopft. Nur ein kleines Handtuch vorhanden, trotz Anfrage habe kein 2. bekommen.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Zimmer konnte nicht bezogen werden, weil die vorhergehenden Gäste das Zimmer stark verwüstet hatten.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle hotel,sicher kommen wir nochmals, vielen Dank.
Stayed 2 nights in Oct 2019

2/10 Terrible

Sam, Tunesien

Disliked: Staff & service, amenities, property conditions & facilities
Toiletten veraltet, kein Fernsehen....., Internet ist zu wünschen,
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Gebucht hatte ich ein Zimmer mit Doppelbett, weiches auf den Fotos ganz ordentlich aussah. Wir bekamen ein Zimmer mit 2 Einzelbetten, welches ganz schrecklich war : altes Bett, schlechte Lage im Erdgeschoss direkt auf der Straße, kein Toilettenpapier und keine Handseife, schmutzige Bettwäsche, die ganze Nacht über wurde sich unterhalten und Türen geknallt - es war unmöglich dort zu schlafen. Den Haupteingang konnten wir gar nicht nutzen, da die Zwischentür abgeschlossen wurde. Schlechteste Erfahrung bislang
Stayed 1 night in Sep 2019

2/10 Terrible

Jan

Disliked: Staff & service

Not honest!

Warning! I have encourage Hotel.com to do nvestigate this hotel! Upon booking it said reception open to 22:00! By 20:30 I came to hotel! Totally closed down! Dark and no light whatsoever! Inside Dörr a posted Number! No answer! Neighbour told me that there are nobody there! He advised to walk about 800 M round the block for an emergency exit and try o find someone. Around the 800 M I made a second attempt. An operator told me to go back to the front door! She told me outside glass doors are a key box. I told her it’s totally dark! I can not set 4 numbers correct! - She wanted me to use an smartphone to get light! I told her “ Can you not ev n provide light on top of your designated key Box! I’m afraid I want my money back. Operatorguaranteed me money will not be charged! Next day I found money was deducted my account! I called and operator said it will be paid back! Booking through Hotels.com 17/09
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das 3-Personen Zimmer war groß und sehr sauber. Das Hotel befindet sich in einer top Lage und das Personal ist auch sehr hilfsbereit und freundlich!!
Stayed 1 night in Sep 2019

6/10 Okay

Florian

Personal freundlich, aber eher selten anzutreffen. Rezeption sollte länger bestezt sein. Sauberkeit, für den Preis, gerade noch ok.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Schmutzig - veraltet - kein Rauchwarnmelder vorhanden (abmontiert!) - es wurde nicht geputzt während des Aufenthaltes! "Hotel Metropol " dürfte gar nicht auf der Seite erscheinen!
Stayed 2 nights in Sep 2019

6/10 Okay

japanesetravele

Disliked: Cleanliness, amenities, property conditions & facilities
夜はマスターキーで入るのですが、裏口から入らなければなりません。 もともと、治安のあまり良くない地域ですので、 夜の裏路地を歩くのは勇気がいるかもしれません。 エクスペディアから予約は取れていたのですが、 支払いはされていないと、現地でも宿代を払うことになりました。 エクスペディアに電話しましたが、30分待ってもつながらなかったので諦めました。 これはエクスペディア側の問題かもしれません。 クレジットカードは機械が壊れているので使えませんでした。 翌日はフロントの人が電車の遅延で45分遅れて、ホテルが機能していませんでした。もちろんチェックアウトもできません。早めに出る場合は前日に確認したほうがいいと思います。
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness

This is a bad feedback

The hotel room looked like it was cleaned in a hurry, the thermostat didn't work and the form with the negative feedback of the last guest was still there to be read. There was an announcement regarding breakfast until 9am, but there were no hotel workers in the hotel before 9am. Terrible cellphone service inside the room and the hotel wifi was also terrible.
Stayed 2 nights in Aug 2019

4/10 Poor

William Gerard

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap but would not recommend...

On arrival I was given a room which had clearly not been cleaned. The lady at reception did acknowledge her mistake, and I was given a new room. The rooms were very dated. No password for the wifi was provided, and when I tried to call the reception, I noticed while there was a list of phone numbers and extensions provided in the room, there was no phone. I called the number using my mobile, but I was told that the reception was closed and they could not help.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Zimmertür hat gekleckert. Fernsehr hat nicht funktioniert und trotz Meldung wurde nicht reagiert.
Stayed 1 night in Jul 2019