My first review of DoubleTree by Hilton in Durango was not very complementary. All but one of the issues I raised then were promptly addressed by hotel management and staff. However, when I checked out, my bill was $24.01 more than I'd been quoted by Expedia.com. Apparently, the new desk clerks charged me $12.00 per night for two night's parking which the manager told me they had agreed not to charge for parking after I had complained about that in my first review. So that was NOT fixed to my satisfaction.
The only other remaining issue was with the maids who merely left clear plastic bags for the waste baskets draped over the side of the basket without actually installing them in the waste basket for use. My home cleaning ladies always install new trash bags in the waste baskets in my house when they empty the old ones. Apparently, for $238 plus $32 taxes per night, you're supposed to put your own trash bags in the waste baskets.
The room itself was fairly comfortable. The bathroom was large and had all the usual accoutrements. I chose a king bed with separate sofa room because it was larger than a plain king bed room. The sofa gives you a place to sit and watch the big screen TV without having to sit on the end of the bed like most hotel rooms. The air conditioning worked well, was easy to adjust, and kept the room warm. It didn't seem to have a vent in the bath-room which could be a bit chillier at times.