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Reviews of Fairfield Inn & Suites Dunn I-95

2.5 out of 5
Fairfield Inn & Suites Dunn I-95
513 Spring Branch Rd, Dunn, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 421 reviews" "
Rating 8 - Good. 94 out of 421 reviews" "
Rating 6 - Okay. 26 out of 421 reviews" "
Rating 4 - Poor. 12 out of 421 reviews" "
Rating 2 - Terrible. 11 out of 421 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! The rooms was clean and quiet. Breakfast was just right for a quick on the go! Was just driving through for one night, would stay here again!
Stayed 1 night in Apr 2024
Response from Barry Eagle on 2024/4/23
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

6/10 Okay

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bacon was raw
Stayed 3 nights in Apr 2024
Response from Barry Eagle on 2024/4/8
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We ask that you please reach out to the hotel to discuss your stay further. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

6/10 Okay

Patti, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was slightly uncomfortable and the room smelled of feet but other than that, everything was acceptable.
Stayed 1 night in Mar 2024
Response from Barry Eagle on 2024/4/1
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for night rest.
Stayed 1 night in Mar 2024
Response from Barry Eagle on 2024/3/31
Thank you for your rating! Barry Eagle, Owner

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Barry Eagle on 2024/3/20
Thank you for your rating. Barry Eagle, Owner

6/10 Okay

Michel

Stayed 1 night in Feb 2024
Response from Barry Eagle on 2024/3/20
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

4/10 Poor

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No one was at the front desk when we arrived with no way of notifying staff that we or the other guests were waiting. After a long drive, waiting ten minutes for someone to arrive at the front desk with no idea when and if someone would come was too long. I had the same issue when trying to check out and had to leave without seeing anyone. Management should be scheduling more than one person to man the desk if their job requires them to leave their position for extended periods of time or they need a system where employees are notified of guests waiting. I will also add that I had called prior to my arrival to note the time we would be there as it was after check in time. I have never experienced this when staying at other hotels even when arriving much later and it was enough of an inconvenience that I would not choose this hotel again. Next time I will stick with the Hampton Inn.
Stayed 1 night in Feb 2024
Response from Barry Eagle on 2024/2/24
Thank you for your review. I want to sincerely apologize for the check in issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to Dunn. Barry Eagle, Owner

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Barry Eagle on 2024/2/21
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Barry Eagle on 2024/2/11
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t be disappointed
We really enjoyed our stay and was very pleased with everything.
Stayed 1 night in Feb 2024
Response from Barry Eagle on 2024/2/9
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

6/10 Okay

Kelly, Watseka

Stayed 1 night in Feb 2024
Response from Barry Eagle on 2024/3/20
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

4/10 Poor

Robert

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I like the complimentary breakfast not the best but its nice having. I had to go down and get pillows and blankets. The TV did not work. The room was dirty and was not cleaned after previos guest. Found lots of there trash.
Stayed 1 night in Jan 2024
Response from Barry Eagle on 2024/1/29
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I have recently been informed that management has contacted you and offered you concessions for your stay. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Barry Eagle on 2024/1/22
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Alan

Stayed 2 nights in Jan 2024
Response from Barry Eagle on 2024/1/8
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Barry Eagle on 2024/1/8
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Antoine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really responsive to an issue that we had.
Stayed 3 nights in Dec 2023
Response from Barry Eagle on 2024/1/4
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why a company that is selling a good night sleep to weary travelers would choose to be close to a train track. The whistles and horns were a constant throughout the night which provided anything but a good night sleep.
Stayed 1 night in Dec 2023
Response from Barry Eagle on 2024/1/8
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

6/10 Okay

Joni

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Barry Eagle on 2023/12/26
Thank you for your rating. Barry Eagle, Owner

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Barry Eagle on 2023/12/19
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2023
Response from Barry Eagle on 2024/1/4
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely clean, including the bathroom, and especially the tub/shower area. The linens were crisp and clean. We have stayed at "more pricey" hotels that were nowhere as clean. TV remote was on a stand with sanitizer next to it. Nice touch! Staff was extremely friendly; attention to detail in room layout and hotel buffet area was excellent! Spacious room with a nice closet, microwave, mini fridge, hair dryer, iron and ironing board. Highly recommend this hotel!
Response from Barry Eagle on 2023/11/30
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, amenities, and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/28
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was very friendly and welcoming. Great breakfast. Clean, quiet and convenient.
Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/28
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, breakfast, and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

8/10 Good

Anupam

Liked: Staff & service, amenities
-
Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/30
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

james

Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/12/12
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Sandra, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
The property is right off of the highway. It is a newer building and the breakfast is okay.
Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/15
Thank you for your review. I am happy to hear that you enjoyed our breakfast and location! We look forward to seeing you again. Barry Eagle, Owner

8/10 Good

Jill

Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/15
Thank you for your rating. Barry Eagle, Owner

2/10 Terrible

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/14
Thank you for your rating. We are sorry to read that your expectations were not met during your stay. We ask that you please reach out to the hotel to discuss your stay further. Barry Eagle, Owner

10/10 Excellent

Valeie

Stayed 1 night in Nov 2023
Response from Barry Eagle on 2023/11/28
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

JOSEPH.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Barry Eagle on 2023/10/30
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by a friendly young lady and proceeded quickly. The hotel itself is clean, looks clean, smells clean. The room is inviting. Once outdoors is like being in a different world, kind of yuck. No landscaping, roads torn up due to construction. Plenty of restaurants a few miles away. Can’t comment on breakfast, we haven’t had it yet. You request survey before the stay is complete so hard to give an accurate evaluation.
Stayed 1 night in Oct 2023
Response from Barry Eagle on 2023/10/17
Thank you for your review. I am glad to hear that you enjoyed our friendly staff and cleanliness! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Barry Eagle on 2023/10/13
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Woodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Barry Eagle on 2023/10/2
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Road around it under cou
Stayed 1 night in Sep 2023
Response from Barry Eagle on 2023/10/1
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Kathleen, Jsckson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on, easy off I-95. Nice pool, good breakfast and good steakhouse down the block
Stayed 1 night in Sep 2023
Response from Barry Eagle on 2023/9/12
Thank you for your review. I am happy to hear that you enjoyed our location and amenities! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean, can’t be beat!!
This was my 2nd stay and was very happy about once again. Our host who checked us in was excellent, very informative, made sure my Marriott points was taken care of. Great clean stay!!! Best in the area!!
Stayed 1 night in Sep 2023
Response from Barry Eagle on 2023/9/10
Thank you for your review. I am happy to hear that you enjoyed our hotels cleanliness and happy staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Barry Eagle on 2023/9/5
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Adam

Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/9/3
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet.
Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/8/27
Thank you for your rating! Barry Eagle, Owner

10/10 Excellent

Thomas

Traveled with group, Traveled with partner
Liked: Amenities
Great place, staff were super friendly.
Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/8/25
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We Booked our stay for a week, but the first night the elevator was not working. The hotel didnt charge us for the night tho...which was great!! Hotel staff was friendly rooms were clean, beds were comfortable too! Breakfast was very good.
Stayed 7 nights in Aug 2023
Response from Barry Eagle on 2023/8/15
Thank you for your review. I am glad to hear that you enjoyed our friendly staff, breakfast, and cleanliness! However, I want to sincerely apologize for the elevator issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Pete

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice facility!
Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/8/12
Thank you for your rating and review! We look forward to seeing you again the next time you visit the area. Barry Eagle, Owner

8/10 Good

Patricia J

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was slightly harder to get to because of the construction on I-95, but it really wasn't a problem.
Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/8/10
Thank you for your review. I am glad to hear that you enjoyed your overall stay! However, I want to sincerely apologize for the construction issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Staff was great.
Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/8/7
Thank you for your review. I am happy to hear that you enjoyed our cleanliness and friendly staff! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Walter

Stayed 1 night in Aug 2023
Response from Barry Eagle on 2023/8/27
Thank you for your rating! Barry Eagle, Owner

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Barry Eagle on 2023/8/6
Thank you for your rating. Barry Eagle, Owner

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel except they are still "under Covid procedures and only clean the rooms every 3 days". Trash cans full. Bed had not been made. No clean towels, until I called and requested them.
Stayed 2 nights in Jul 2023
Response from Barry Eagle on 2023/7/31
Thank you for your review. I am glad to hear that you enjoyed your overall stay! However, I want to sincerely apologize for the housekeeping issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!
Stayed 2 nights in Jul 2023
Response from Barry Eagle on 2023/7/16
Thank you for your rating. Barry Eagle, Owner

6/10 Okay

george

Stayed 1 night in Jul 2023
Response from Barry Eagle on 2023/7/12
Thank you for your rating. Barry Eagle, Owner

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities, central location. Comfortable bed.
Stayed 1 night in Jul 2023
Response from Barry Eagle on 2023/7/9
Thank you for your review. I am happy to hear that you enjoyed our location and beds! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner