住宿設施服務

麗笙北卡羅萊納鄧恩鄉村套房飯店的評分

2.5 out of 5
麗笙北卡羅萊納鄧恩鄉村套房飯店
900 East Pearsall Street, Dunn, NC

評論

8.0

非常好

10 分,有夠讚;333 則評論中有 147 則" "
8 分,不錯哦;333 則評論中有 99 則" "
6 分,一般般;333 則評論中有 39 則" "
4 分,不太好;333 則評論中有 23 則" "
2 分,很糟糕;333 則評論中有 25 則" "

8.2/10

整潔度

8.6/10

員工素質

7.2/10

設施服務

7.8/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

Frank

喜歡:整潔度、員工素質和設施服務
Good
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月21日回覆
Hello Frank,We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Thank you for choosing our hotel for your stay.

8/10 不錯哦

Subba reddy

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a good stay, Concierge was mindful and helped us with the crib although the night was very busy and it was one person attending entire hotel. Nice and peaceful stay.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月19日回覆
Hello Subba reddy,We are delighted to hear that you had a peaceful stay and that our Concierge was attentive to your needs. Our team works hard to ensure all guests have a comfortable experience. If you have any further feedback or require assistance, please do not hesitate to contact us.

8/10 不錯哦

Scott,The Villages

情侶出遊
喜歡:整潔度和員工素質
Clean and reasonably priced hotel. Everything worked fine. Breakfast was "so-so" but not worse than other similar chains. Staff was pleasant.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月19日回覆
Hello Scott,We're pleased to hear you found our hotel clean and reasonably priced, and that you encountered pleasant staff during your stay. Your feedback on the breakfast is duly noted and will be shared with our team for future enhancements. We appreciate your valuable comments and hope to welcome you back in the future.

10/10 有夠讚

KEVIN

家庭旅遊
Staff was very professional. Overall very pleased
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月17日回覆
Hello KEVIN,We are thrilled to hear that you found our staff to be professional and that you had a positive experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back in the future.

10/10 有夠讚

Shaheen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was excellent for a night stay, just off the highway - But for the grumpy night clerk.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月14日回覆
Hello Shaheen,We appreciate your feedback and are pleased to hear you enjoyed your stay with us. Your comments are valuable, and we will address the issue internally. If you have any further concerns, please don't hesitate to reach out to the management team.

10/10 有夠讚

Austin

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月10日回覆
Hello Austin,We are delighted to hear that you enjoyed the service during your stay with us. Please feel free to reach out to our management team if you have any additional feedback to share.

10/10 有夠讚

Sherry

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日回覆
Hello Sherry,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

10/10 有夠讚

Michael

寵物同遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very very clean and neat for a fair price. Great service
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日回覆
Hello Michael,We are thrilled to hear that you found our hotel to be clean and well-maintained while also receiving great service. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future.

2/10 很糟糕

Kristen

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月18日回覆
Hello Kristen,We're sorry to hear you didn't have the experience you expected. Please feel free to reach out to us to discuss any concerns you may have had during your stay.

10/10 有夠讚

Luc

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月19日回覆
Hello Luc,We're thrilled to hear you had a fantastic stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

10/10 有夠讚

William

喜歡:整潔度、員工素質和住宿環境和硬體
The staff was very friendly and respectful
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月19日回覆
Hello William,We appreciate your kind words about our staff. It is our pleasure to ensure a pleasant stay for all our guests. We aim to create a welcoming environment for everyone who chooses to stay with us.

8/10 不錯哦

John

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日回覆
Hello John,We appreciate you choosing our hotel for your stay! We hope you had a memorable experience, and we look forward to welcoming you back in the future.

6/10 一般般

janet

家庭旅遊
喜歡:員工素質和設施服務
Needs some updating and somewhat dirty. Needs a good cleaning
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月13日回覆
Hello janet,Thank you for sharing your feedback with us. We appreciate your comments and will make sure to address them internally for improvement. Please contact our management team directly for any further assistance needed.

8/10 不錯哦

Christy

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great value for an overnight stay
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月9日回覆
Hello Christy,We are delighted to hear that you found good value during your stay with us. Your feedback is greatly appreciated, and we hope you had a comfortable visit. Should you have any further comments or suggestions, we encourage you to reach out to our management team.

6/10 一般般

Gregory

家庭旅遊
不喜歡:住宿環境和硬體
Property was a cheaply and quickly updated old Days Inn. The photos online looked much better than what it was. Breakfast was very much lacking. Had Biscuits each day - but nothing like sausage gravy to go with them. Paint was messed up everywhere. Bed was very noisy as was air conditioner. Desk staff was good and kind. They wouldnt provide a receipt upon arrival paid or departure for our records and said expedia would. Stay at the Hampton Inn in front of it if you must. Shady area with characters coming in and out of the hotel all night - for what?
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月9日回覆
Hello Gregory, We appreciate your feedback regarding your recent stay with us. We're pleased you found our desk staff to be good and kind. For any billing concerns or receipt inquiries, we recommend contacting management directly. We take all guest feedback seriously and will use your comments to improve our services. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.

4/10 不太好

Clarissa

商務旅客
不喜歡:整潔度和住宿環境和硬體
Not what I expected when I got there! No towels in the bathroom, the room looked like it needed a good cleaning! And they have roaches!!! No thanks!! I’ll move on!
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月4日回覆
Hello Clarissa, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 有夠讚

Ron

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月5日回覆
Hello Ron,We are thrilled to hear you had such a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

10/10 有夠讚

Steven

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very convenient location
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月5日回覆
Hello Steven,We are pleased to hear that you found our hotel's location convenient for your stay. We strive to offer a prime location for our guests to maximize their enjoyment. Thank you for sharing your feedback with us.

10/10 有夠讚

Vanessa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日回覆
Hello Vanessa,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

10/10 有夠讚

Shuhrat

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love it
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日回覆
Hello Shuhrat,We are delighted to hear that you enjoyed your stay with us! Should you have any further feedback or questions, please don't hesitate to contact us.

6/10 一般般

Betty Ann

情侶出遊
喜歡:整潔度和員工素質
For a relatively new hotel there were peeling floor strips in our room and chipped laminate on the night stand. Breakfast was a definite "eh"...we got to breakfast 30 minutes after it opened and food was lukewarm.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日回覆
Hello Betty Ann, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will address your concerns with our maintenance team and look into improving our breakfast service for future guests. Your comments are valuable to us as we strive to enhance the overall guest experience.

8/10 不錯哦

Donald

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日回覆
Hello Donald,We appreciate your feedback on the cleanliness of our hotel. Your comments are valuable in helping us maintain our high standards of service. Thank you for taking the time to share your experience with us.

10/10 有夠讚

Steven

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very close to I-95. Convenient to music venue downtown. Staff very helpful!!
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月29日回覆
Hello Steven,We are thrilled to hear that you found our location convenient and our staff helpful during your stay. Our team works hard to provide excellent service to all our guests. If you have any further feedback or need assistance, please don't hesitate to reach out to our management team directly. Thank you for sharing your experience with us!

8/10 不錯哦

DOUGLAS

喜歡:整潔度、員工素質和住宿環境和硬體
Good location just off the highway. Clean quiet complimentary breakfast a big bonus.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日回覆
Hello DOUGLAS,We are pleased to hear you enjoyed our convenient location and complimentary breakfast during your stay. Your feedback is valuable to us as we continue to strive for guest satisfaction. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 很糟糕

Carol

不喜歡:整潔度
Expedia and this hotel took my money! Won’t cancel my reservation when I called.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月15日回覆
Hello Carol, We apologize for any inconvenience you experienced during your reservation process. Our hotel strictly adheres to the cancellation policy set by Expedia. We recommend reaching out to Expedia directly for further assistance with your reservation. Thank you for your understanding.

8/10 不錯哦

Michele

家庭旅遊
喜歡:整潔度和員工素質
Staff was friendly. Our hall was very noisy all night. Breakfast buffet was extremely limited. They didn’t even have milk out for cereal
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月14日回覆
Hello Michele, Thank you for your feedback and for acknowledging our friendly staff. We apologize for any inconvenience caused by the noise in your hall and the limited options at our breakfast buffet. We strive to ensure a peaceful stay for all our guests and we'll address your concerns with our team. We appreciate your input and will take it into consideration for future improvements.

8/10 不錯哦

Hung

喜歡:整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月20日回覆
Hello Hung,We appreciate you choosing our hotel for your stay! We hope you had a pleasant experience and enjoyed your time with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月20日回覆
Hello Amanda,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear that you had a wonderful experience. If you ever have any feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 有夠讚

Kenneth

於 2024 年 1 月住了 2 晚
Manager 於 2024年1月12日回覆
Hello Kenneth,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We value your satisfaction, and it means a lot to our team. We hope to welcome you back soon!

10/10 有夠讚

Jesse

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月12日回覆
Hello Jesse,Thank you for rating us 10/10! We are thrilled to hear that you had such a wonderful experience during your stay with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

6/10 一般般

Andrew

喜歡:員工素質
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月9日回覆
Hello Andrew,We appreciate you choosing our hotel for your stay. If there is any feedback you would like to share with us or any issues that need addressing, please don't hesitate to reach out to us directly. We value your input and want to ensure that we continue to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Ella

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent at reasonable price
The hotel offers all amenities at reasonable price. The room was spacious, clean and staff at front desk was pleasant and quick.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月3日回覆
Hello Ella,Thank you for your positive feedback! We strive to provide excellent amenities at affordable rates. We are delighted to hear that you found your room spacious and clean. Our front desk staff takes pride in providing prompt and pleasant service to our guests. It was a pleasure having you stay with us and we hope to welcome you back soon for another enjoyable experience.

10/10 有夠讚

Lenie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月30日回覆
Hello Lenie,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 有夠讚

William

於 2023 年 12 月住了 3 晚
Manager 於 2024年1月13日回覆
Hello William,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. We appreciate your kind words and hope to welcome you back soon for another wonderful stay.

4/10 不太好

Ariel

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月24日回覆
Hello Ariel,We're sorry to hear that your experience with our hotel was not up to your expectations. We value your feedback and would appreciate it if you could reach out to us directly to discuss any issues you encountered during your stay. Our team is committed to providing exceptional service, and we would like the chance to address your concerns.

10/10 有夠讚

Michael

團體旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月8日回覆
Hello Michael,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the near future for another memorable stay.

4/10 不太好

James

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月6日回覆
Hello James,We are sorry to hear that your recent stay did not meet your expectations. We appreciate your feedback and would like to learn more about your experience. We encourage you to reach out to our hotel directly so that we can address any issues you encountered. We value your satisfaction and hope to have the opportunity to provide you with a better stay in the future.

10/10 有夠讚

Minhui

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月5日回覆
Hello Minhui,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another enjoyable stay!

8/10 不錯哦

Marie-Josee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日回覆
Hello Marie-Josee,Thank you for sharing your feedback with us. We apologize if your experience did not meet your expectations. We value all guest feedback and will utilize it to continue improving our services. Please feel free to reach out to our management team directly to discuss any specific concerns you may have.

8/10 不錯哦

John

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Ceaseless construction on the roads around the property resulting in confusion during arrival and departure. No signs directing to Rt. 95.
於 2023 年 10 月住了 1 晚
Manager 於 2023年11月1日回覆
Hello John,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the ongoing road construction. We understand that it may have been confusing during your arrival and departure. Your feedback will be shared with the appropriate departments for further improvement. Safe travels and we hope to welcome you back in the future.

8/10 不錯哦

Jolene

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月24日回覆
Hello Jolene,Thank you for your feedback! We appreciate your positive rating and hope to welcome you back in the future.

10/10 有夠讚

Kevin,Cary

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月24日回覆
Hello Kevin,Thank you for your excellent rating! We're delighted to hear that you had a 5-star experience at our hotel. We look forward to welcoming you back soon!

10/10 有夠讚

Cynthia,Southbury

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The employees were very nice. The room was clean and comfortable. Several restaurants were nearby as was the highway. They have a continental breakfast which has many choices. Check-out isn’t until noon, which is nice. You are roughly an hour from Raleigh and less than 2 hours from the beach. I would not hesitate to stay here again.
於 2023 年 10 月住了 3 晚
Manager 於 2023年10月20日回覆
Hello Cynthia,Thank you for your kind words! We appreciate your feedback and are glad you enjoyed our friendly staff, clean rooms, convenient location, and continental breakfast. We look forward to welcoming you back on your next visit!

6/10 一般般

John

於 2023 年 10 月住了 2 晚
Manager 於 2023年11月5日回覆
Hello John,Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay. If you would like to discuss your concerns further, please contact our management team.

10/10 有夠讚

Tyson

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日回覆
Hello Tyson,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

8/10 不錯哦

Todd

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Decent place for the price.
於 2023 年 9 月住了 2 晚
Manager 於 2023年10月10日回覆
Hello Todd,Thank you for taking the time to share your comments regarding our price. I hope you will return to enjoy a memorable and exceptional experience.

8/10 不錯哦

Virginia

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Girls trip
The only complaint i have is the AC rattled he whole time. Room was clean & comfortable. Breakfast was basic. Service was very friendly.
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月10日回覆
Hello Virginia, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

4/10 不太好

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Don’t stay here if you have other options.
This is an older hotel. So they should already have in mind that it needs to be thoroughly cleaned. Only my bed and sink was cleaned. There was hair in the shower, on the toilet and floors. The mirror looked like someone had cleaned it but missed the bottom. The carpets are old so they need professionally cleaned or gutted. The fridge and microwave were horrible and when I opened it, there was a smell of chewing tobacco in it. Housekeeping came by at 8 or 9 depending on the day and if you tell them to come back they don’t. At no time did they come the first night I called the desk about that shower and fridge. I bought my own cleaning supplies to clean the important parts. When cleaning the shower, I noticed on the shower rod someone’s used washcloth hanging there. Like I get it, we’ve all missed something cleaning before but you should always hit beds, baths and kitchens the hardest at the bare minimum. Some of the staff were nice and some not so nice. I honestly never care about that part as long as they aren’t rude. I would not recommend this hotel for the price at all. This is more a $68 type room. And a last resort.
於 2023 年 9 月住了 3 晚
Manager 於 2023年10月7日回覆
Dear Guest,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 有夠讚

Steven

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dunn isn't very big but the location to I-95 & the venue I attended were ideal!! The room was great!! All it lacked was a clock!! No biggie!! Will definitely stay there again...
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月5日回覆
Hello Steven,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our location and room. We appreciate you taking the time to share your experience.

8/10 不錯哦

Brian

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was wonderful beds comfortable could use an update in the bathrooms
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月4日回覆
Hello Brian,Thank you for taking the time to share. We appreciate your feedback regarding our staff. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.