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貝斯特韋斯特哥維根谷飯店的評分

3 out of 5
貝斯特韋斯特哥維根谷飯店
6474 Trans Canada Highway, Duncan, BC

評論

8.6

有夠讚

10 分，有夠讚；535 則評論中有 250 則" "
8 分，不錯哦；535 則評論中有 196 則" "
6 分，一般般；535 則評論中有 55 則" "
4 分，不太好；535 則評論中有 19 則" "
2 分，很糟糕；535 則評論中有 15 則" "

8.8/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
High CP value
High CP value, room is tidy and clean.
於 2021 年 12 月住了 1 晚
Tarissa 於 2021年12月26日回覆
Thank you so much for taking the time to give us a great review! We are all so glad that you enjoyed your stay with us and cleanliness is our #1 priority. We hope to see you again in the future! Warm Regards, Tarissa :)

8/10 不錯哦

Shiou Tsai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Lindsay Lanteigne 於 2019年8月21日回覆
Dear Shiou Tsai, Thank you for taking the time to share your valuable feedback! We are happy to hear you enjoyed your stay with us and hope to welcome you back again soon!!

10/10 有夠讚

JANE，Vancouver

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a 40th birthday celebration of our friend on this hotel and place is perfect for the event., the venue was right for the expected attendees., the hotel is very convenient and close to everything! Walmart! Coffee shop! And the highway exit! The staff are diligent and helpful! I can totally recommend thi s place for 100person gatherings. Our group also book rooms for stay overnight for safety after the party.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Victor

喜歡：整潔度、員工素質和住宿環境和硬體
We enjoyed a quiet, comfortable 2 night stay with our little pup. Thanks for the doggie treats, nice touch. I thought there might have been a dog-waste bin for responsible dog-owners. I used the regular trash bin, hope that was ok.
於 2024 年 5 月住了 2 晚

6/10 一般般

Neale

商務旅客
喜歡：整潔度和員工素質
Parking is very limited , overall condition is just average for the price you need to pay . Would stay for a night again if passing through as the options in the area are very limited .
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Todd

喜歡：整潔度、員工素質和住宿環境和硬體
T
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Srikant

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a quiet, comfortable stay at this property. They have free breakfast and there is a dining place next to it as well. No complaints.
於 2024 年 5 月住了 1 晚

4/10 不太好

Juliet

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Noisy.
於 2024 年 4 月住了 1 晚
Prema 於 2024年5月19日回覆
Dear Juliet,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 1-250-748-2722.Sincerely,Prema BoppudiAssistant General ManagerBest Western Cowichan Valley Inn

8/10 不錯哦

Bryce

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
Prema 於 2024年5月18日回覆
Thank you for staying with us. Appreciate your review and means a lot to us.

8/10 不錯哦

Alan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly and helpful staff. Good breakfast.
於 2024 年 5 月住了 2 晚

6/10 一般般

Suzanne

商務旅客
不喜歡：員工素質
reception should not tell you you look tired upon arriving.
於 2024 年 5 月住了 1 晚

6/10 一般般

Lisa

Average customer service and hotel.
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Tom

商務旅客
不喜歡：設施服務
dirty and old bldg, pub was ok.
於 2024 年 4 月住了 1 晚
Prema 於 2024年5月4日回覆
Dear TomThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 1-250-748-2722.Sincerely,Prema BoppudiAssistant General ManagerBest Western Cowichan Valley Inn

2/10 很糟糕

Julian

喜歡：住宿環境和硬體
不喜歡：整潔度
於 2024 年 4 月住了 1 晚
Prema 於 2024年5月4日回覆
Dear JulianThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 1-250-748-2722.Sincerely,Prema BoppudiAssistant General ManagerBest Western Cowichan Valley Inn

10/10 有夠讚

Heather

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Gaganpreet

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 4 月住了 2 晚

8/10 不錯哦

john gerrard

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Like that there are plenty of trees around the site, keeps noise levels down and looks great
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Sarah

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was what we needed.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Treena

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Greg

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

6/10 一般般

Michael，Hope.

商務旅客
喜歡：整潔度和員工素質
I thought the parking situation could have been better
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Sherry

喜歡：整潔度、設施服務和住宿環境和硬體
The place was nice. But not as sound proof as they say. But I would stay again
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Harwinder

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good property and good price .
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質和住宿環境和硬體
Easy check in, clean room.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Natasha

商務旅客
喜歡：整潔度和設施服務
It was decent all around
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Pat

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and comfortable.
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Courtney

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Biju

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Good service
於 2024 年 4 月住了 1 晚

6/10 一般般

Gail

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I’ve stayed here previously but this visit was a little different. Hotel was full with a large number of a dance group with parents and children of all ages. Lots of noise, banging doors incessantly, running and talking in the hallways, generally little peace & quiet over a 2 night stay. Management is great and shut down the noise from the room above when I requested at midnight. Myself & other guests also told the kids to knock it off. This morning the building alarm was triggered and I was out of there, the noise was incredible and the fire engine pulling in as I left. Thank you to the parents and their lack of good behaviour instilled to their children. I will stay here again but may enquire first as to any group bookings. Great restaurant on site and easy access to main hwy.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Suzanne

喜歡：整潔度
於 2024 年 4 月住了 1 晚

6/10 一般般

Tim

商務旅客
喜歡：整潔度
Trapped in the 1980’s.
於 2024 年 4 月住了 1 晚

6/10 一般般

Ross，Rancho Mirage

情侶出遊
喜歡：員工素質
Basic accommodations close to the highway. Not the most comfortable bed, as the box spring was broken, making it feel like sleeping in a hammock.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Kelsey

喜歡：員工素質
不喜歡：整潔度
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Karin

Clean as per advertised. Would just comment in the hotel’s restaurant they didn’t have a happy hour cost for wine!
於 2024 年 3 月住了 2 晚

10/10 有夠讚

William

喜歡：整潔度、員工素質和住宿環境和硬體
Clean comfortable room. Great breakfast.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Sharon

於 2024 年 3 月住了 5 晚

8/10 不錯哦

Walter

家庭旅遊
Updated rooms and very good pub
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Pennie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great facility, breakfast had lots of options. Towels could have been better and another set in the room. Staff was very polite and helpful.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sadie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the price was reasonable. it was wasy to find. it was clean. check in was quick.
於 2024 年 3 月住了 1 晚

6/10 一般般

James

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Duane，Courtenay

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

4/10 不太好

Christien

商務旅客
不喜歡：住宿環境和硬體
Doors slamming throughout the hotel all night, no security aspect as anyone can walk in off the street and access the elevator or stairs with full unchecked access to the entire hotel. Given the surrounding area and issues, this is not ideal.
於 2024 年 2 月住了 3 晚
Yuvraj 於 2024年2月23日回覆
Hello Christen,Dear Bas Tankink,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our whole property is under video surveillance and our guest's privacy and security is always on the top of our priority. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely

8/10 不錯哦

Bradley

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Close to the venue I was at
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Mike

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Alex

於 2024 年 2 月住了 3 晚

10/10 有夠讚

Norman

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I'd come back!
great location and excellent restaurant/pub on location
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Harwinder

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Ruthann

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Cyndy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were welcoming and friendly. The room was clean, comfortable and quiet. Great location right off the highway and close to stores and restaurants
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Cathy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚