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阿貝多爾旅館的評分

3.5 out of 5
阿貝多爾旅館
16-20 NEWALL TERRACE, Dumfries, Scotland

評論

8.6

有夠讚

10 分，有夠讚；125 則評論中有 67 則" "
8 分，不錯哦；125 則評論中有 35 則" "
6 分，一般般；125 則評論中有 15 則" "
4 分，不太好；125 則評論中有 4 則" "
2 分，很糟糕；125 則評論中有 4 則" "

8.6/10

整潔度

9.0/10

員工素質

7.4/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Colin

團體旅遊
Good location. Nice room. Good breakfast. Owner dried our wet clothes.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I found Amanda attentive
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Darryl

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Me and my son enjoyed our stay the property was nice and quiet and also very close to both town and also the football ground which was the reason for our stay
於 2024 年 2 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 12 月住了 8 晚

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
Breakfast wasn't available, I think she overslept
I was greeted by a nice bloke who said breakfast was from 7:30am. I thought that was great as I had to leave at 8:00am. I went to the resturant at 7:30am and the lights were off and no food was available, there wasn't even milk or juice in the fridge! I finished chemo 2 months ago so it's so important that I eat to keep my energy/strength up. At 8:00am, I rung the bell on reception and 3 minutes later, a woman came to me and told me I was lying about being told what time breakfast starts! She didn't apologise. She was actually quite angry and flustered so I got the impression she'd overslept. I would recommend staying down the road at Dumfries Villa - I have only ever had good experiences with the host called Colin who is really welcoming (unfortunately, he was fully booked!) She said that she would ring me to refund it but never did!
於 2023 年 10 月住了 1 晚
Amanda 於 2023年12月15日回覆
omg where to start. the only thing this person has said that is correct is that when she rang the bell I appeared. It was 7.45 as breakfast was starting at 8-9.30. I had a full house of guests 18 to be exact and she was the only person to say that my husband told her 7.30 which he disputed. There was milk and juice in the fridge, only she had obviously looked in the guest fridge and not the small one on the breakfast bar. I did say I would refund her once she had returned my set of keys which I am still waiting on and had to go and get another set cut since she didn't. This all happened 2 months ago! I suggest any people thinking of booking read the previous reviews for a honest version of my place.

10/10 有夠讚

Stanley

情侶出遊, 寵物同遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very hospitable owner great breakfast , very hospitable owner been and stayed here a number of times over the years even with my late border collie once 👍
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Gillian

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good value for money and also included breakfast walking distance from show we were going to.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Jim

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A good place to stay, very much a home from home. The hotel is a conveniently located near the centre of town, only a short walk from the train station. Amanda is a wonderful host friendly and helpful.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Ann

喜歡：整潔度、住宿環境和硬體和客房舒適度
Brilliant B&B
Lovely room, very spacious and clean, brilliant for the price. The Breakfast which is included in the price was more than enough and Amanda was very accommodating. We only stayed for 1 night but I would highly recommend this B&B
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Victoria

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Amanda, the hotel owner was friendly, kind, helpful and understanding. She searched for more taxi numbers online for me as the numbers I had called earlier stated no taxi was available due to being on Sunday. She even went on to say if no taxi (taxis on Sundays are difficult to get) she would drive me to my destination from 9:30am when the breakfast time would be over. This is a good act of kindness. Fortunately, I was able to get a taxi at 9am who took me to my destination.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Iain

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Amanda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Alex

喜歡：整潔度、住宿環境和硬體和客房舒適度
Ok
One night stay, all ok
於 2023 年 9 月住了 1 晚

10/10 有夠讚

John

喜歡：整潔度、員工素質和住宿環境和硬體
Very good location for town and railway station. Good sized room and well cooked breakfasts. Good value and friendly owner.
於 2023 年 9 月住了 1 晚

8/10 不錯哦

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A nice welcome and a nice breakfast
於 2023 年 9 月住了 1 晚
Amanda 於 2023年9月25日回覆
Thank you for your lovely comments

6/10 一般般

Daniel

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Ian

情侶出遊
喜歡：整潔度和員工素質
Pleasant woman who welcomed us and served us breakfast. Room slightly dated but fine for 1 night. We had our own bathroom but not ensuite. Breakfast nice.
於 2023 年 9 月住了 1 晚
Amanda 於 2023年9月25日回覆
Thank you for your kind comments. wish to sell next year and retire so leaving rooms so new owners can put there stamp on the place.

8/10 不錯哦

Evelyn

情侶出遊
喜歡：整潔度和住宿環境和硬體
Very warm welcome and very clean facilities.No restaurant but very close to centre of town with many good eateries and pubs.After a good nights sleep under a feather duvet(lovely),we ate a great Scottish breakfast with plenty of choices of cereals,fruit juice etc.A lovely guest house!
於 2023 年 9 月住了 1 晚
Amanda 於 2023年9月25日回覆
Thank you for your kind comments

10/10 有夠讚

Alexander

於 2023 年 9 月住了 2 晚
Amanda 於 2023年9月17日回覆
Thank you for your lovely comments, hope to see you again in the future.

8/10 不錯哦

Mark Keiran

Amanda 於 2023年8月21日回覆
Thank you for taking time to review and your kind comments

10/10 有夠讚

Susan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
Good quiet room in very good position for town. Lovely breakfast. Excellent for the good price Thanks
於 2023 年 8 月住了 2 晚
Amanda 於 2023年8月21日回覆
Thank you for your kind comments much appreciated

10/10 有夠讚

Helen

於 2023 年 8 月住了 2 晚
Amanda 於 2023年8月18日回覆
Thank you for taking time to review, I'm so pleased you enjoyed your stay.

10/10 有夠讚

Dean

於 2023 年 8 月住了 1 晚
Amanda 於 2023年8月17日回覆
Hi thank you, it's always appreciated when someone notices how hard you work

8/10 不錯哦

John

於 2023 年 8 月住了 1 晚
Amanda 於 2023年8月7日回覆
thank you for taking time to respond

10/10 有夠讚

Lord Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place
Cant falt the hotel lady running it is nice and helpful service is great breakfast lovely service very high standard place very clean i will definitely be back to stay here again with in walking distance of town centre
於 2023 年 7 月住了 4 晚
Amanda 於 2023年8月5日回覆
Thank you for your lovely comments there very much appreciated.

10/10 有夠讚

William

於 2023 年 7 月住了 4 晚
Amanda 於 2023年8月6日回覆
Hi I really appreciate your kind post, thank you.

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly and helpful staff. Very good breakfast!
於 2023 年 7 月住了 1 晚
Amanda 於 2023年7月31日回覆
Thank you for your lovely comments there much appreciated

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Friendly, convenient base
Very friendly. Amanda (host) always on the go, to serve people at breakfast especially. A good base from which to explore the area. Comfy bed, good shower, but some decor/fittings a bit tired.
於 2023 年 7 月住了 6 晚
Amanda 於 2023年7月11日回覆
Hi thanks for your comments, last few years have been a real struggle and still playing catch up financially. Being an independent I don't have the surport a bigger establishment has. I have a to do list as long as my arm but I do try to give a clean bed for a fair price.

10/10 有夠讚

Kevin

於 2023 年 7 月住了 2 晚
Amanda 於 2023年7月10日回覆
Thank you for your lovely comment, it is much appreciated.

6/10 一般般

Jennifer

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Cheap and cheerful but very messy.
Room was shabby and very dusty - probably not been stayed in for a bit and not cleaned? The bed sheets were clean though. The staff were very friendly and quite helpful, but the downstairs including reception and several other visible areas were extremely messy with piles of clothes everywhere. It was ok for the price but needs some attention.
於 2023 年 6 月住了 1 晚
Amanda 於 2023年7月7日回覆
Hi I appreciate your comments, because the weather was so warm both windows were open which must have caused the dust as I assure you I check the rooms and have been full most nights. Your right I need to clear out my office, never seems to be enough hours in the day. As for piles of clothes everywhere, I don't know where your talking about? I do the ironing in my own private lounge and maybe that's what your meaning but that's hardly everywhere!

10/10 有夠讚

Kenny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay
Had a very good stay. Landlady kindly reserved us a parking space . Quick check in and friendly welcome . Breakfast was excellent, big portions and plenty of choice and very good quality
於 2023 年 6 月住了 1 晚
Amanda 於 2023年6月19日回覆
Thank you for your lovely comments

10/10 有夠讚

Laurence

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚
Amanda 於 2023年6月17日回覆
Thank you for taking time to score.

8/10 不錯哦

Charlotte

家庭旅遊
喜歡：整潔度和員工素質
於 2023 年 6 月住了 1 晚
Amanda 於 2023年6月12日回覆
Thank you for taking time to review

4/10 不太好

真實旅客

商務旅客
不喜歡：整潔度和住宿環境和硬體
Needs an update
The good points - easy to find, parking right out side the door, the lady who greeted us was very friendly. Unfortunately the room was very dated and in need of some TLC, there was a hole in the wall (and lampshade!?), handles missing off wardrobe doors, stains under the glass on the bedside tables. The paper on the ceiling was badly watermarked and starting to peel off. A good lick of paint and a few hours with a screwdriver would fix a lot of it though. The bathroom had some mould growing on the ceiling and overall was poor. The shower doors stuck and the cold tap was very difficult to turn off! Cleanliness: the main bits that matter - the bedding and towels were spotless and the carpet clean. A deep clean of the rest of the room is needed. The room isn't the quietest and you can hear conversations from next door room. We should have read some of the other reviews before booking and no doubt will receive a similarly curt response. None of the above would be too difficult to remedy in which case this would be a really nice place to stay.
於 2023 年 6 月住了 1 晚
Amanda 於 2023年6月9日回覆
well where to start ANONYMOUS GUEST. I'm an independent so the previous 2 years have been a real struggle. Unfortunately the Business interruption Insurance I had didn't cover. So like many others took out a bounce back loan which needs to be paid back as well as tax on the grants I received. I work from 7 in the morning until 9 most days as I am 7 days a week. I have advertised for help and the last person was stealing from me ( took me few weeks to realise that someone would actually do that). Then last weekend hence the curt response a friend who came in to give me a hand dropped down dead! yes died here, don't worry she waited until all guests were fed! Trying to get tradesmen to come and do small jobs is neigh impossible so if you know someone who could give a good lick of paint and a few hours with a screwdriver point them my way please. Why someone saw fit to make a hole in the wall or leave shower running and door open is beyond me, as well as steal remote controls or a kettle which happened last month.

8/10 不錯哦

Yun-Chi

於 2023 年 5 月住了 1 晚
Amanda 於 2023年6月9日回覆
Thank you for taking time to score

10/10 有夠讚

Martin

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Stayed in a family room, very spacious so we were not sleeping in arms length of each other. Nice and quiet area. Very clean and tidy. Great breakfast.
於 2023 年 5 月住了 1 晚
Amanda 於 2023年5月27日回覆
Thank you for your lovely comments.

10/10 有夠讚

Adam

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a fantastic place! Wonderful location and great accommodations. Breakfast was fantastic, veggie options were available. Excellent staff as well, super nice and helpful!
於 2023 年 4 月住了 2 晚
Amanda 於 2023年4月18日回覆
Thank you for your lovely comments it's much appreciated

10/10 有夠讚

Carole

於 2023 年 4 月住了 1 晚
Amanda 於 2023年4月9日回覆
thank you, I really appreciate you taking time to respond.

8/10 不錯哦

Stephen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant stay
於 2023 年 3 月住了 1 晚
Amanda 於 2023年4月2日回覆
Thank you for your lovely comments

8/10 不錯哦

Gerry

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I was up here on business, I had a very comfortable stay, bed was very comfy, be honest best nights sleep ive had for a while. Staff were very accomodating, even a small issue was no problem at all. They have a lovely dog that was very soft and friendly. I love animals so made a new friend with him. I would recommend to stay here very central, great price. Very clean.
於 2023 年 3 月住了 1 晚
Amanda 於 2023年3月20日回覆
Thank you for your lovely comments

10/10 有夠讚

Allan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Made me so welcome did not have breakfast due to leaving before hand but left cereal out for me to help myself
於 2023 年 2 月住了 1 晚
Amanda 於 2023年2月27日回覆
Thank you for your lovely comments

6/10 一般般

Jean

於 2023 年 1 月住了 3 晚

8/10 不錯哦

dean

情侶出遊
喜歡：員工素質
Host were fine and nice breakfast, but could be cleaner and updated. Definitely only a 3 star.
於 2023 年 1 月住了 1 晚
Amanda 於 2023年2月27日回覆
I look to be selling in a couple of years so not updating the bedrooms since who ever buys will want to. As for cleaner I pride myself on supplying good clean b & b at a reasonable price.

4/10 不太好

Georgios

於 2022 年 12 月住了 1 晚
Amanda 於 2022年12月20日回覆
Very disappointed with this score since no exclamation given! However I had to leave a note of contact details on the door since I wanted to go out. I always ask for approximate arrival time but none given even messaged guest to enquire since I wanted to go out but no response. Guest called just after 7 and my Husband let him in. He didn't come down for breakfast and left at 10.

10/10 有夠讚

Diane

於 2022 年 12 月住了 1 晚
Amanda 於 2022年12月19日回覆
Thank you for your lovely comments

8/10 不錯哦

D

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Small break in Dumfries
Good location for walking into town Very good breakfast Amanda the proprietor very friendly
於 2022 年 12 月住了 2 晚
Amanda 於 2022年12月7日回覆
Thank you for your lovely comments

8/10 不錯哦

Heather

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
So handy for the town. Great location, great host
A great wee overnight with friends. So handy for the town, no taxi needed!! Super clean and comfortable. Maybe a wee bit dated but quaint at the same time
於 2022 年 12 月住了 1 晚
Amanda 於 2022年12月5日回覆
Thank you for your lovely comments

6/10 一般般

Mrs

於 2022 年 7 月住了 1 晚
Amanda 於 2022年12月5日回覆
Not able to comment since no details.

8/10 不錯哦

Eleanor

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Visit
Clean and warm Very basic Friendly
於 2022 年 11 月住了 2 晚
Amanda 於 2022年11月18日回覆
Thank you for your feedback

10/10 有夠讚

David，Warwick

喜歡：整潔度和員工素質
Very comfortable and clean, great breakfast, good location for walking in to town
於 2022 年 9 月住了 1 晚
Amanda 於 2022年11月18日回覆
Thank you for your lovely comments