Was listed as handicap accessible with handicap parking. They don't even have a ramp for their front crumbling cement stairs! And the handrails are thin and wabbly, rusted to the point that they are barely held into the cement. I only picked this location due to proximity to the hospital as I was having spinal surgery... worst mistake of my life! Severely overpriced, with barely any modern conveniences. No sound proofing in the rooms, so you not only get to listen to noisy neighbors all night long but you also get to 'enjoy' the company of everyone walking the streets, sirens, and misc bang noises. AC didn't work very well in the room either. Older tiny TV that constantly lost connection. At least the mini-fridge worked. Rooms also use physical keys but are so worn out that it takes you at least a full minute of jiggling the damn key around before you can find that right spot to allow you to open the door.
Room service is apparently handled by another company that thinks they must be a 5star, cause it'll cost you nearly $40 for a simple omelet breakfast that is mediocre at best. I have gotten better quality food and more of it, from local diners for less than $10.
The only thing really worthy of a star are the friendly & helpful people working. Without them, there is no way I'd even have been able to get to my damned room. They do offer 'mini-van' service at the desk but it's on a first-come-first-serve basis. So plan ahead and make arrangements if you have apps.