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Critchley Hackle

3.0 star property
Travelers relax poolside with cabanas and sun loungers, dive into books from the library, and enjoy meals from breakfast through dinner at this peaceful retreat

Choose dates to view prices

Critchley Hackle offers a genuine escape for relaxation. Enjoy sunny days at the outdoor pool, explore garden paths, or find quiet moments in the library. The property features a coffee shop and restaurant serving meals all day, with attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Lakeside Room

Luxury Lakeside Room | Premium bedding, Select Comfort beds, in-room safe

Luxury Lakeside Room

Highlights

Yard
Furnished patio
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Tower Room

Tower Room | Premium bedding, Select Comfort beds, in-room safe

Tower Room

Highlights

Yard
Furnished patio
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • Lake view
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Living area | TV, fireplace

Royal Suite

Highlights

Yard
Furnished patio
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • Lake view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 1 Bedroom Chalet

1 Bedroom Chalet | Premium bedding, Select Comfort beds, in-room safe

1 Bedroom Chalet

Highlights

Yard
Furnished patio
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Chalet

Highlights

Yard
Furnished patio
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Dullstroom is home to Critchley Hackle. While the natural beauty of Dullstroom Nature Reserve and Verlorenvlei can be enjoyed by anyone, those looking for an activity can check out Wild About Whiskey. Explore all the area has to offer with hiking/biking trails and ecotours. Visit our Dullstroom travel guide
Map
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110

What's nearby

  • Wild About Whiskey
    11 min walk - 1.0 km
  • Dullstroom Bird of Prey & Rehabilitation Centre
    3 min drive - 3.4 km
  • Dullstroom Nature Reserve
    4 min drive - 3.0 km
  • Verlorenvlei
    27 min drive - 19.3 km
  • Waterval Boven Natuurreservaat
    59 min drive - 90.9 km

Getting around

  • O.R. Tambo Intl. Airport (JNB)
    157 min drive

Restaurants

  • The Rose Cottage
    3 min walk
  • Harrie's Pancakes
    4 min walk
  • Altitude Bar
    9 min walk
  • Seattle Coffee Company
    6 min walk
  • Waffle & Co
    5 min walk

About this property

Critchley Hackle

Family-friendly hotel
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Critchley Hackle. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and supervised childcare (surcharge)
  • Newspapers in the lobby, barbecue grills, and luggage storage
Room features
All guestrooms are individually decorated, and boast comforts such as fireplaces and premium bedding, in addition to thoughtful touches like furnished patios and air conditioning.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with premium channels
  • Private yards, separate sitting areas, and electric kettles

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 70 to 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Fishing
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 70 to 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Frequently asked questions

Does Critchley Hackle have a pool?

Yes, this property has an outdoor pool.

Is Critchley Hackle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Critchley Hackle?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Critchley Hackle?

Check-out is at 10 AM.

Where is Critchley Hackle located?

This family-friendly Dullstroom hotel is within 1 mi (2 km) of Wild About Whiskey and Dullstroom Nature Reserve. Dullstroom Bird of Prey & Rehabilitation Centre is 2.3 mi (3.7 km) away.

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Reviews

Critchley Hackle Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities

Mooi authentiek

Wij waren 20 jaar geleden ook op deze locatie als koppel, Nu met onze dochter. Er is werkelijk niet veranderd in 20 jaar, war enerzijds een mooie herinnering gaf maar anderzijds enige upgrade was wenselijk geweest. Onze komst was blijkbaar over het hoofd gezien vandaar dat veel geïmproviseerd moest worden om warm water te krijgen en bedden alsnog op te maken. Open haard werkte nog niet . Deze locatie is werkelijk fantastisch gelegen maar verdiend een update !!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and kindly stay here! Ideal for a stop and go

10/10 Excellent

peter, cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to Birdlife annual meet

Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful area.

The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Lovely accomadation with friendly staff. Great local activities and local restaurants.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!

8/10 Good

carol, RSA CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil in harmony with countryside

Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.

6/10 Okay

Abel Jacobus, Pretoria

Liked: Staff & service, room comfort
Disliked: Cleanliness

Still a diamond, but needs to be cleaned

I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.

10/10 Excellent

Fiona, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.

10/10 Excellent

Daniel, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed quality stay

Very good with excellent setting, ambiance, classy relaxed background music, good food and service.

6/10 Okay

Carey-Anne, Johannesburg

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.

10/10 Excellent

Elisabeth, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswerte Unterkunft auf dem Weg zum Krüger

Stimmige Zimmer, sogar mit Cheminée, dieses wurde am frühen Abend eingefeuert! Zimmer mit Seeblick haben einen direkten Ausgang zu einer schönen Terrasse. Sehr gutes Abendessen (empfehlenswert)und Frühstück in einem schönen wintergartenähnlichen Raum. Ausgezeichnetes "home made muesli":-), man gab uns sogar einige abgepackte Portionen zum Abschied mit!

8/10 Good

Laura-Jane, Benoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with friendly staff

We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly

8/10 Good

Andrew, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities

Satisfed guest

We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.

10/10 Excellent

Nicci, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting, so peaceful!

Very tranquil hotel. Nice and close to town too, so you can walk everywhere.

10/10 Excellent

Larry, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"England" in Afrika

sehr gemütlich, alles tipp-topp auf dem Weg zum Kruger Park

8/10 Good

Jeanine, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.

8/10 Good

Marina, Winterthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllische Lage an einem Fischteich

Um einen grossen Teich angelegte sehr hübsche Cottages mit Kamin und Heizdecke im Bett. Genügend Parkplätze hübsches Restaurant mit ordentlicher Küche (Auswahl zwischen 2 Menüs). Frühstück sehr gut und reichhaltig. Für einen Zwischenstopp oder auch zwei drei Tage Aufenthalt sehr zu empfehlen.

10/10 Excellent

Dawie van der Merwe, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great food and a beautiful setting

Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.

8/10 Good

Visitor, Morningside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and great service

The food and service was exceptional.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Only a one night stay. Good location- great setting next to man-made lake. Great service by all staff. Upgraded to lake-view on arrival. Food was quite good. Room perhaps need an upgrade (particularly carpets). Overall, recommend this hotel.

10/10 Excellent

Craiggers, USA/SouthAfrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stop-over

We broke up our trip between Kruger and Joburg with an overnight at this lovely oasis in Dullstroom and it was well worth it. Excellent service, friendly staff, superb meals and great overall design. The price was very good and the accommodation was truly top class. Would do this again for a romantic getaway.