室內游泳池和室外游泳池,提供遮陽小屋 (付費)和泳池遮陽傘

杜拜翡翠宮凱賓斯基飯店的評分

杜拜翡翠宮凱賓斯基飯店
Crescent west Palm Jumeirah, Dubai, DXB

評論

9.2

太棒了

10 分,有夠讚;81 則評論中有 58 則" "
8 分,不錯哦;81 則評論中有 16 則" "
6 分,一般般;81 則評論中有 2 則" "
4 分,不太好;81 則評論中有 5 則" "
2 分,很糟糕;81 則評論中有 0 則" "

9.6/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

評論

10/10 有夠讚

Jairo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 2 晚
Praveen Ashok Gandhi 於 2020年5月24日回覆
Dear Valued Guest, Thank you for the kind feedback. We truly appreciate your top-rating about your stay. We look forward to the pleasure of welcoming you very soon to renew this experience.

10/10 有夠讚

Mustafa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great for a staycation
Truly amazing experience. Very, very comfortable and cozy. Especially if you want to get away from the busy city life. The best place for your next staycation.
於 2020 年 3 月住了 7 晚
Ashok 於 2020年5月3日回覆
Dear Valued Guest, Thank you very much for the amazing review about your experience at our Palace! Your feedback and recognition of our team in their efforts to provide exceptional service are highly appreciated. It was indeed our pleasure to have you as our guest and we look forward to welcoming you back soon to your Palace by the Sea. Stay Safe Stay Healthy!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 6 晚
Ashok 於 2020年5月3日回覆
Dear Valued Guest, Thank you for the kind feedback. We truly appreciate the rating of your stay. We look forward to the pleasure of welcoming you very soon to renew this experience. Stay Safe Stay Healthy!

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stunning Hotel with beautiful views!
Room was amazing, food was fabulous and the staff were very attentive and extremely friendly. Would recommend.
於 2020 年 3 月住了 1 晚
Hotel Management 於 2020年3月29日回覆
Dear Valued Guest, Thank you very much for the amazing review about your experience at our Palace! Your feedback and recognition of our team in their efforts to provide exceptional service is highly appreciated. It was indeed our pleasure to have you as our guest and we look forward to welcoming you back soon to your Palace by the Sea.

10/10 有夠讚

真實旅客

於 2020 年 3 月住了 5 晚
Hotel Management 於 2020年3月16日回覆
Dear Valued Guest, We are very delighted to read your very positive reviews about your experience at our Palace and would like to sincerely thank you for the high recommendation. We look forward to many more opportunities to welcome you back to Your Palace by the Sea.

10/10 有夠讚

Ciprian

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
1 night staycation
We stayed 1 night on the 6th of March 2020. The room was beautiful, extremely clean, well maintained with a lovely walk-in closet. The staff was extremely helpful and the hotel has a lovely vibe. We’ll definetly be back.
room
room
room
lobby
於 2020 年 3 月住了 1 晚
Hotel Management 於 2020年3月16日回覆
Dear Valued Guest, Thank you so much for the kind remarks about your experience, as I truly believe that it is the best recognition that our team can have for their hard work and for creating memorable experiences to each of our Guests whether for a stay at our Palace or dine at any of our beautiful restaurants. Thank you once again for your visit and looking forward to your next adventure with us!

10/10 有夠讚

真實旅客

於 2020 年 3 月住了 2 晚
Hotel Management 於 2020年3月12日回覆
Dear Valued Guest, Thank you for the kind feedback. We truly appreciate your comments and top-rating about your stay. We look forward to the pleasure of welcoming you very soon to renew this experience.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and helpful staff and great breakfast.
於 2020 年 3 月住了 5 晚
Hotel Management 於 2020年3月11日回覆
Dear Valued Guest, Thank you for taking the time to provide us with a wonderful review following your recent stay. Your feedback and recognition of our team in their efforts to provide exceptional service is highly appreciated. It was indeed our pleasure to have you as our guest and we look forward to welcoming you back soon to your Palace by the Sea.

10/10 有夠讚

Sue,Chicago

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
This place was heaven it’s sooo beautiful !! Would highly recommend
於 2020 年 2 月住了 4 晚
Hotel Management 於 2020年3月11日回覆
Dear Sue, Thank you very much for taking the time to share your experience at our Palace. It gives us pleasure to know that your enjoyed the unique elements of the Palace and authentic experiences designed exclusively for the guests of our Palace. It was an honour having you as our guest and we certainly look forward to the opportunity of welcoming you back very soon.

10/10 有夠讚

Tor Helge

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Veldig flott hotell. Passer fint difor både voksne og barn!
於 2020 年 2 月住了 7 晚
Hotel Management 於 2020年3月2日回覆
Dear Tor Helge, Thank you for the positive feedback! We strive to provide the highest level of service to each one of our valued guests. We are truly grateful that you have witnessed and experienced our hospitality and we hope to welcome you back very soon.

10/10 有夠讚

Ahmed Al

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay, and an outstanding property!
於 2020 年 2 月住了 1 晚
Hotel Management 於 2020年3月2日回覆
Dear Ahmed Al, Thank you for the lovely feedback! We strive to provide the highest level of service to each one of our valued guests. We are truly grateful that you have witnessed and experienced our hospitality and we hope to welcome you back very soon.

8/10 不錯哦

Randeep Singh

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
A nice palatial hotel. Service is ok.
The property is very nice and good for a resort style family vacation. The rooms are very nice, well appointed and spacious. Technology wise they can be better. The F&B staff is nice at the hotel. But the front desk, guest services etc are quite slow and not quite the most efficient. Overall though it’s a good hotel, and I recommend it for a family vacation.
於 2020 年 2 月住了 3 晚
Hotel Management 於 2020年3月4日回覆
Dear Mr. Singh, Thank you very much for taking the time to share your experience at our Palace. It was an honour having you as our guest and we certainly look forward to the opportunity of welcoming you back very soon.

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All has been fantastic. I loved everything in this hotel
於 2020 年 2 月住了 5 晚
Hotel Management 於 2020年3月2日回覆
Dear valued guest, Thank you very much for the wonderful feedback. We are grateful you had wonderful stay with us. My team and I certaionly looks forward welcoming you back soon to Your Palace by the Sea.

10/10 有夠讚

SuYeol

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Unforgettable experience staying here. Kind and cheerful staffs, gorgeous interiors, lovely beach and pool. Breakfast is awesome as well, a perfect place for getaway.
於 2020 年 2 月住了 2 晚
Hotel Management 於 2020年2月25日回覆
Dear SuYeol, Thank you very much for your kind feedback regarding your stay at our Palace. We are very glad to know you had a pleasant stay. Looking forward to welcome you back soon!

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I have stayed in many luxurious hotels in Dubai, and this one tops the list! Number 1
於 2020 年 2 月住了 4 晚
Hotel Management 於 2020年2月26日回覆
Dear Valued Guest, Thank you for your insights about your experience at our Palace. We are very grateful for the acknowledgement and compliments on our service. May we have the opportunity to serve you again in the near future!

10/10 有夠讚

dianne

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Hotel Management 於 2020年2月26日回覆
Dear Dianne, Thank you very much for your kind feedback. We are very grateful for being your no. 1 hotel in Dubai. We hope to welcome you back very soon!

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tutto super perfetto i numeri uno , personale top , struttura top , pulizia top ,
於 2020 年 1 月住了 4 晚
Hotel Management 於 2020年2月3日回覆
Dear Valued Guest, Thanks you very much for the positive response. We look forward to welcome you back with another remarkable experiences.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 7 晚
Hotel Management 於 2020年2月3日回覆
Dear Valued Guest, Thank you very much for the positive response. We are looking forward in welcoming you back very soon.

8/10 不錯哦

Abdullah Bahattin

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 7 晚
Hotel Management 於 2020年2月3日回覆
Dear Abdullah, Thank you for the kind feedback. Please let us know if should you have any detail that you feel would assist us in improving our services.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant three night stay
Beautiful hotel, highly decorative. A little bit quiet and sometimes lacking in atmosphere for it. Lovely rooms and amenities, lots of space. On site food options very expensive- I know Dubai in general is expensive but prices here are almost double, eg £8 for coffee. A’llonda restaurant has excellent food and service. All staff very helpful and keen to assist.
於 2020 年 1 月住了 3 晚
Hotel Management 於 2020年2月3日回覆
Dear Valued Guest, Thank your very much for the feedback and please be assured that we will look into your comments about the coffee.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 3 晚
Hotel Management 於 2020年2月3日回覆
Dear Valued Guest, Thank you for the kind feedback. We are looking forward to welcome you back very soon!

10/10 有夠讚

Morgan

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic hotel...excellent staff and facilities and would highly recommend and will be returning
於 2019 年 12 月住了 6 晚
Emerald Palace Kempinski Dubai 於 2019年12月24日回覆
Dear Morgan, It is great to know that you have a great stay and we are happy to hear that you find our hotel recommending.Thank you once again for your support and do hope that I may have the opportunity to welcome you back.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very large room wirh everything you need. The Coffee mashine should be standart not obly a water boiler. The bathroom is outstanding and very clean.
於 2019 年 12 月住了 7 晚
Emerald Palace Kempinski Dubai 於 2019年12月24日回覆
Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at the Emerald Palace Kempinski Dubai! We will certainly look into your suggestion to be in line with Kempinski standard. We appreciate your time and looking forward to welcome you back soon!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 9 晚
Hotel Management 於 2020年2月3日回覆
Dear Valued Guest, Thank you very much for the great review!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 7 晚

8/10 不錯哦

Ernest

喜歡:整潔度、住宿環境和硬體和客房舒適度
A promising future!
This is truly a majestic hotel situated on the Palm. This is a signature property that is less than a year old. I would truly provide this property a 5 star rating but the F&B offer let's this property down. The executive chef truly needs to take control of this situation asap for all in hotel offers and the property needs to enforce a quality control program over the contract restaurants. Notwithstanding what was written above i was in contact with the F&B Associate Director and his Greek sensibility was very much appreciated and I have every confidence this property is in good hand. Also the service was a challenge at the start however this hotel offers a fantastic concierge service under the brand "Ladies in Red". With their assistance the service nightmare quickly became service excellence! I would certainly recommend getting to know this team when checking into the property to ensure a memorable service experience!
於 2019 年 11 月住了 3 晚

10/10 有夠讚

Alexey

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 7 晚

8/10 不錯哦

真實旅客

喜歡:員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 10 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 4 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The art works is amazing. Exceptionally good food and super clean. The bed was very comfortable and the room decoration was just beautiful.
於 2019 年 11 月住了 4 晚

10/10 有夠讚

Li,New York

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is very beautiful place to stay. We enjoy very much. The service was great!
於 2019 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Großes Hotel aber dennoch ruhiger als andere Hotels. wunderschönes Ambiente. Pool und Strand nicht überlaufen und überaus freundliches Personal. Einzig die Preise der Getränke und Speisen sind zu hoch. Die Qualität des Essens ist durchweg hervorragend. Aber eine Portion Pommes bleibt trotzdem eine Portion Pommes.
於 2019 年 10 月住了 8 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
新米スタッフのトレーニングが足りない
英語の苦手な友人が先に到着するのを前もって連絡してあったが、ホテル側は連絡が無いといいチェックイン時にとても面倒だった。 新しいホテルなので、新米のスタッフが不慣れでちょと残念! でもお部屋、プールはとても良くリラックスの目的だったので良い滞在だった。
於 2019 年 10 月住了 4 晚

10/10 有夠讚

Charles

於 2019 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, plush new property with all amenities. Breakfast was horrible, quality should be improved of breakfast
於 2019 年 10 月住了 4 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Incredibly immaculate, breath-taking, and luxurious space! Love this hotel and would highly recommend it!
於 2019 年 10 月住了 4 晚

10/10 有夠讚

Mikko

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
非常に清潔で綺麗な施設であった
於 2019 年 10 月住了 2 晚

10/10 有夠讚

Abdulla

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
جدّاً رائعه
於 2019 年 10 月住了 1 晚

4/10 不太好

S.,New York

喜歡:設施服務和住宿環境和硬體
Beautiful pool, nice restaurants. But service is ok. Cleanliness is an issue.
於 2019 年 9 月住了 2 晚

10/10 有夠讚

Jaber

於 2019 年 10 月住了 1 晚

10/10 有夠讚

vito

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ambiente sehr interessant und luxuriös ausgestattet. Leider keine Atmosphäre in den Wandelhallen keine Läden. Zudem schade dass am Strandrestaurant am Abend nichts angeboten wurde wie Aussenbereich mit Sitze oder Luonge
於 2019 年 9 月住了 7 晚

10/10 有夠讚

Tuba

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay in Palm Dubai. Highly recommended. A++
於 2019 年 9 月住了 5 晚

8/10 不錯哦

Gabriella

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚

10/10 有夠讚

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
좋아요
Good!
於 2019 年 8 月住了 1 晚

10/10 有夠讚

Mairi

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely amazing hotel and fabulous pool
於 2019 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
素晴らしいホテルでした。
於 2019 年 8 月住了 2 晚

4/10 不太好

try

家庭旅遊
喜歡:整潔度
不喜歡:員工素質和設施服務
設備はきれいで良かった。 しかし、ナイトクラブの音が夜中まで続き眠れなかった。 朝食は3日間とも同じで、バラエティも少なく、あまり新鮮ではなかった。 スタッフの対応はあまり教育されていないような気がした。 ドバイ街中の5スターホテルにも滞在したが、比べるとコストパフォーマンスは良くない。
於 2019 年 8 月住了 2 晚