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卓美亞棕櫚島住宅 - 安達仕凱悅飯店的評分

卓美亞棕櫚島住宅 - 安達仕凱悅飯店
Palm Jumeirah, Dubai, Dubai

評論

8.4

非常好

10 分，有夠讚；15 則評論中有 9 則" "
8 分，不錯哦；15 則評論中有 2 則" "
6 分，一般般；15 則評論中有 2 則" "
4 分，不太好；15 則評論中有 1 則" "
2 分，很糟糕；15 則評論中有 1 則" "

8.6/10

整潔度

7.4/10

員工素質

7.4/10

設施服務

8.6/10

住宿環境和硬體

評論

8/10 不錯哦

Reza

喜歡：整潔度和住宿環境和硬體
Washing machine in unit was acting up and no one could help us fix it.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Jason

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
於 2023 年 2 月住了 5 晚

10/10 有夠讚

Sita

喜歡：整潔度和客房舒適度
Short stay, great stay
From start to finish the staff were very welcoming, professional but mostly very down to Earth.
於 2022 年 6 月住了 4 晚
Andaz Dubai The Palm team 於 2022年8月2日回覆
We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

8/10 不錯哦

Katherine

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
I liked that there was an adult pool and the spa was amazing.
於 2021 年 9 月住了 7 晚

10/10 有夠讚

Charmaine Kayne

團體旅遊
喜歡：整潔度和客房舒適度
Awesome! We definitely had fun!
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Randa

喜歡：整潔度和客房舒適度
Comfort and luxury
Loved our stay. Enjoyed the adults pool and the pool on the beach
於 2021 年 6 月住了 1 晚

2/10 很糟糕

MOHIT

不喜歡：整潔度和設施服務
於 2021 年 2 月住了 1 晚
Sundaresan 於 2021年2月28日回覆
Dear Mohit, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment. We would like to hear your feedback as to how we can make your stay more comfortable for your future stay. Warm Regards Team Andaz

4/10 不太好

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
於 2021 年 1 月住了 11 晚
Sundaresan 於 2021年1月30日回覆
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments to our management. Warm Regards Team Andaz

10/10 有夠讚

M

商務旅客
喜歡：整潔度和客房舒適度
Great 5 nights at a fantastic hotel
Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
於 2020 年 9 月住了 5 晚
Sundaresan 於 2020年9月21日回覆
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 有夠讚

Grant

家庭旅遊
喜歡：整潔度和客房舒適度
Great hotel
Nice Hotels
於 2020 年 7 月住了 1 晚
Reservations Host 於 2020年7月24日回覆
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We look forward to welcoming you once again in the future. Best Regards, Andaz Team

10/10 有夠讚

Gift

喜歡：整潔度和客房舒適度
於 2020 年 5 月住了 3 晚
Reservations Host 於 2020年6月28日回覆
Dear Guest, Thank you for staying at Andaz Dubai The Palm! We truly hope that you enjoyed your stay and look forward to welcoming you once again in the future. Best Regards, Andaz Team

6/10 一般般

真實旅客

於 2020 年 3 月住了 5 晚
Sundaresan 於 2020年4月26日回覆
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
於 2020 年 3 月住了 7 晚
Sundaresan 於 2020年3月21日回覆
Dear Guest, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Andaz Team

6/10 一般般

真實旅客

喜歡：住宿環境和硬體
不喜歡：整潔度和員工素質
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
於 2020 年 1 月住了 7 晚
Sundaresan 於 2020年1月20日回覆
Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay. We are truly sorry to hear that your stay was such a disappointment following the challenges you mentioned. We have indeed taken a good note and shared your comments in regard to our services as I understand your experience was not up to your expectations. Please rest assured that we will follow up to ensure such experience does not reoccur and that we will have the chance to restore your faith in our service on your next visit. Warm Regards Sundaresan

10/10 有夠讚

Lida

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Sundaresan 於 2020年1月10日回覆
Dear Ms. Lida, Thank you for your valuable feedback. We look forward to welcoming you back. Warm Regards Sundaresan