The Manager was very helpful and accomodating when my request for a "disabled friendly room" wasn't actioned but I had to pay more for the room that I was changed to.
Although, it is an olderstyle hotel, it is clean and comfortable. The staff were efficient enough but not overly friendly
Karen
於 2023 年 9 月住了 4 晚
8/10 不錯哦
Iris
情侶出遊
2023年9月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Nicely appointed room and ambiance.
Iris
於 2023 年 8 月住了 2 晚
4/10 不太好
colin
2023年7月31日
不喜歡:整潔度、員工素質和住宿環境和硬體
colin
於 2023 年 7 月住了 2 晚
6/10 一般般
JASMINE
商務旅客
2023年6月23日
喜歡:員工素質
不喜歡:住宿環境和硬體
JASMINE
於 2023 年 6 月住了 2 晚
2/10 很糟糕
Lindsey
2023年6月9日
Lindsey
於 2023 年 5 月住了 3 晚
10/10 有夠讚
C
2023年5月31日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Brilliant for the money
Firstly let me say that is a very well located hotel right on the promanade,with bus services close by and the main shops a couple of hundred metres away.
It is of an older design so has steps up to reception and at a guess most of it is not very wheelchair friendly. Hoeever, it offers great value rooms that are pretty decent in size. Ours did not have a sea view, but others did. Our room was pretty well appointed for the money that we paid with tea/coffee making facilities and a reasonable TV.
Breakfast Mon-Sat is a hot buffet with some reasonable quality ingredients. On Sunday it appears to be cooked to order. Nothing appeared too much trouble for them. Eg. Making wholemeal bacon sandwiches.
The staff all round are excellent. A lady even waited for us to check in after major delays with our evening flight to the Island.
The staff are also both friendly and helpful. Very good local knowledge about tourist sites, local eateries and the like. It also has a decent bar at the front of the building where the bar staff make you feel welcome.
Brilliant value for money. A perfectly decent staff with welcoming staff in a historic building which has been well modernised
C
於 2023 年 5 月住了 3 晚
8/10 不錯哦
Frank
2023年5月24日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is an easy walk from the IOM Steam Packet terminus and close to many of the things I wanted to do whilst in Douglas.
It is clean and comfortable although I disagree with the 4 star rating it came with in the description and the room I was given not being the one in the picture when I booked it but it was a pleasant experience overall and the price was right.
I would stay there again.
Frank
於 2023 年 5 月住了 2 晚
6/10 一般般
Samantha
情侶出遊
2023年5月24日
喜歡:員工素質
不喜歡:住宿環境和硬體
First of all I’d like to say that the staff were helpful and courteous.
However, overall we were not impressed with the hotel - it certainly did not match up to its website description …
The facilities in our room were satisfactory (though there was no way to actually shut the main window!) and the bed was certainly very comfortable - but it was the en-suite bathroom that really took the biscuit. The bath panel was rotten so looked awful; the mixer taps in the bath leaked and took several minutes to get the temperature right. Then there was the basin taps which were plumbed in the wrong way round!
On another note, the website advertises daily housekeeping - which didn’t happen. We won’t be going back to this hotel.