Dear Anonymous, We would like to thank you for your time and your positive comments regarding your recent stay at Phu Cuong Beach Hotel. We are most delighted to read that you have spent a great time with us. Your encouraging and kind comments are a great motivation and give us even more enthusiasm in maintaining our efforts to offer high quality service to our guests. However I am really sorry that your experience did not meet totally your expectations; please allow me to express my most sincere apologies. I will talk personally to our house keeping , who receives usually very good comments, in order to avoid such problems to happen again in the future. Sincerely , Hoang Thi Thao

Dear Annette, Thank you for choosing Phu Cuong Beach Hotel to stay whilst in Dong hoi. We are very regret to read the negative feedback that you have mentioned about the location on Google maps we were check and change for correct. We also regret to hear that the bathroom , and something wrong did not meet your expectation. As you know Phu Cuong Beach Hotel is a new hotel , we will processing the renovation and teaching for staffs we hope that there will be a chance in the future for us to assign a suitable room for you. Sincerely, Phu Cuong Beach Hotel Management

Thank you for your trust and choice of Phu Cuong Beach hotel. We are happy to serve you Nice to welcome you again Thank you so much