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大聖萊傑飯店的評分

3 out of 5
大聖萊傑飯店
Bennetthorpe, Doncaster, England

評論

7.8

不錯哦

10 分，有夠讚；167 則評論中有 55 則" "
8 分，不錯哦；167 則評論中有 68 則" "
6 分，一般般；167 則評論中有 25 則" "
4 分，不太好；167 則評論中有 10 則" "
2 分，很糟糕；167 則評論中有 9 則" "

8.2/10

整潔度

8.6/10

員工素質

7.4/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Susan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 1 月住了 1 晚

6/10 一般般

Lisa

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 1 月住了 2 晚

8/10 不錯哦

Stuart

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 2 晚
Lucy. 於 2021年11月23日回覆
Many thanks on your review.

6/10 一般般

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ok
On the arrival the staff were really pleasant and welcoming, a really quick check in. Went to the room (100) and it was warm and comfortable. The only down side was the noise from the restaurant and music below, it did go off at a respectable time tho, but then came on early for breakfast. That’s the down side so avoid room 100 and you will be fine.
於 2021 年 11 月住了 1 晚
Lucy. 於 2021年11月23日回覆
Thanks for the review, we are so glad you enjoyed your stay and had a welcoming visit off are staff, its unfortunate about the music we are very sorry and will keep it on a lower volume at unsociable time. Hope to see you again soon.

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
Was a lobely big room with everything we needed thankyou
於 2021 年 10 月住了 1 晚
Annie 於 2021年11月2日回覆
Thanks so much for your review, we really appreciate it. So glad you enjoyed your stay with us.

8/10 不錯哦

STEPHEN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚
Annie 於 2021年10月28日回覆
Many thanks for your review.

4/10 不太好

charles

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Great food, very poor accommodation
Well the greatest asset is the restaurant and the staff. Amazing food. Sadly the accommodation is very poor. Room was very tired, bath badly scratched, shower pressure ridiculously low, black hair on bath, mattress you can feel all springs, rattling sash windows, one broken sash cord on window, wallpaper peeling in multiple places, no hot water to sink, laminate damaged and lifting in multiple areas in main area. Such a shame.
於 2021 年 10 月住了 2 晚
annie 於 2021年10月29日回覆
Thankyou for your review.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2021 年 9 月住了 1 晚
annie 於 2021年10月29日回覆
Many thanks for taking the time to do this review. It is really appreciated.

4/10 不太好

Natasha

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和客房舒適度
於 2021 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Welcoming staff, comfy bed and excellent restaurant
於 2021 年 8 月住了 1 晚
Lucy 於 2021年11月23日回覆
Many thanks for your review.

2/10 很糟糕

Alan

商務旅客
喜歡：整潔度
不喜歡：員工素質
No shower pressure No breakfast Car park not finished surface Far to expensive for room only and poor shower! £ 89.90 shocking
於 2021 年 8 月住了 1 晚

8/10 不錯哦

Steven

團體旅遊
喜歡：整潔度和員工素質
於 2021 年 7 月住了 1 晚
Lucy 於 2021年11月23日回覆
Many thanks for your review glad you enjoyed it.

6/10 一般般

COLIN

不喜歡：員工素質和住宿環境和硬體
No breakfast !!!
Our booking included breakfast but when we went down in the morning for breakfast we were told they weren’t serving breakfast due to the COVID 19 outbreak. I am type 1 diabetic and had taken my injection of insulin in our bedroom before we went downstairs. We were not told this when we checked in and I had to dash in the car into the town centre to go somewhere for breakfast before I ended up having a hypo. Also, although our room wasn’t too bad the exterior of the hotel looked shabby and the car park was like a waste ground.
於 2020 年 8 月住了 1 晚
R 於 2020年8月6日回覆
We are sorry for the trouble this caused but all bookings we have are room only currently and for the foreseeable future. All guests had been made aware that no breakfast was to be had in the mornings and any bookings made with a breakfast claim had been adjusted before they were confirmed to not include the price of the breakfast. As for the outside of the building of this wonderful grade 2 listing of over 200 years in standing, very little to nothing can be done lest irreparable damage be done. If the car park looked to be a waste ground then I believe there would be bags upon bags of waste all over and all that was present was the stone that makes up the car park. No obstacles in the way at all.

8/10 不錯哦

Joe

商務旅客
喜歡：員工素質和客房舒適度
於 2020 年 3 月住了 1 晚

2/10 很糟糕

Derek

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Absolutely hole of a place, felt sorry for the people working there, to charge that amount i expect at least a tidy room
於 2020 年 2 月住了 3 晚
A 於 2020年2月24日回覆
We apologise for the bad stay you had with us.

8/10 不錯哦

Alan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very pleasant stay at a regular destination
A very pleasant stay again at this hotel. Nice character and interesting history of the place. Dinner and breakfast were both very good.
於 2020 年 2 月住了 1 晚
A 於 2020年2月6日回覆
Thank you for staying with and we hope you will again in the future.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
45 minutes wait for any service for a pre booked, pre ordered meal in the restaurant. Leaking shower. Dirty bed linen. No decaff coffee in the room.
於 2020 年 1 月住了 1 晚
A 於 2020年2月6日回覆
We apologise for the wait you had for dinner and the other issues. Had you asked, we could have provided you with decaff coffee.

10/10 有夠讚

真實旅客

商務旅客, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
We arrived late after long journey the front door locked we rang the bell, WE WERE MET BY A LOVELY MAN WHO COULDN'T DO ENOUGH FOR US TO MAKE OUR STAY PLEASANT. Breakfast A1+. Staff very pleasant, The old building has real class. We will sty there again.
於 2020 年 1 月住了 1 晚
Liam 於 2020年1月22日回覆
Thank you so much for your lovely review. So glad you had a good stay. We look forward to having you back.

6/10 一般般

真實旅客

不喜歡：整潔度
於 2019 年 12 月住了 1 晚
A 於 2020年2月6日回覆
Thank you for staying with and we hope you will again in the future.

6/10 一般般

Andrew

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 12 月住了 1 晚
C 於 2019年12月24日回覆
Thank you for your stay with us and we hope you stay again.

4/10 不太好

真實旅客

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Nothing really reception area and bar was nice the room was we had disgusting it smelt of smoke it got masked with spray but the room still smelt the next day im afraid to say will not be staying again
於 2019 年 12 月住了 1 晚
Catherine 於 2019年12月23日回覆
We do apologise about the smell. As we are a none smoking hotel it should not have occurred. We could not change you to another room as we were fully booked the night of your stay. As none smokers ourselves we know how unpleasant it can be to have the smell lingering within a room that is part of a none smoking hotel. All we could do on the night is apologise and offer a free bottle of campaign and offer another apology today for the bad stay you had with us.

8/10 不錯哦

Helen

喜歡：整潔度和員工素質
The room & decor was a little tired and requires updating/maintenance but we booked the room as somewhere to collapse Into at the end of a busy night- which it served its purpose. Could have been a more comfortable stay. There were no blinds in the bathroom just a net curtain which was lacking in privacy. We had a corner room so had two windows which were single glazed and letting in the noise from the outside main road and cold draft - The room had only one radiator. There were tears in the net curtain at the window- luckily the curtains blocked this out. On asking the staff if there were any shower caps available- they were very quick to tell us they weren’t a luxury hotel
於 2019 年 12 月住了 1 晚
C 於 2019年12月23日回覆
We do apologise about the nose from outside during your stay with us. We do not have extra's within the rooms such as shower caps but we do have a few things kept downstairs should guests ask and this could have been checked for you to see if we did have any.

8/10 不錯哦

真實旅客

喜歡：整潔度
It needs sourcing up outside. Paintwork needs updating
於 2019 年 12 月住了 1 晚
C 於 2019年12月23日回覆
Thank you for staying with us and hope you stay again.

8/10 不錯哦

真實旅客

喜歡：員工素質
於 2019 年 11 月住了 2 晚
C 於 2019年12月23日回覆
Thank you for staying with us and hope you stay again.

10/10 有夠讚

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Loud music coming from staff area night and very early in the morning !! When arrived had to get rid of 6 blue bottles flying around the room , room was freezing and had to use a cheap stand alone heater to warm it up ! The room was dirty actually had marks on lamp and on the walls and on the bed covers plus the throw over the bed too ! Even a bug of some kind on lamp shade late at night I had to kill and got covered in loads of dust. Car park a building site rubbish everywhere ! Don’t stay here
於 2019 年 10 月住了 1 晚

4/10 不太好

Julie

團體旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Very disappointed will not be returning
Really disappointed from the reviews it was obvious the property had been in a run down situ and was been done up. We had two rooms one was really small but clean and warm the second room was much larger but had no hot water or any heating. We were not given any compensation for this and the beds need replacing could feel the springs very uncomfortable. The staff were very polite and helpful and said they would pass our comments on and get someone to have a look at the heating and hot water but this was no good when we were leaving they should have ensured they were working before our stay.
於 2019 年 10 月住了 1 晚

6/10 一般般

S

於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質
Hotel great location. Staff very friendly and pleasant. Room very tired. Bath panel stuck on with celotape. Holes in bed sheet but clean towels and room clean. So to get your head down its fine.
於 2019 年 8 月住了 1 晚
ann 於 2019年8月19日回覆
So glad you enjoyed your stay with us. I must admit we are in a fab location and are great value for money.

8/10 不錯哦

真實旅客

喜歡：整潔度
於 2019 年 8 月住了 2 晚
Annie 於 2019年9月10日回覆
Thanks for your review.

8/10 不錯哦

Richard

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 有夠讚

Craig

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚
Annie 於 2019年8月5日回覆
Thanks so much for the feedback

8/10 不錯哦

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Traditional with comfort
Warm evening but fan provided and windows opened. Lovely bathroom and bed very comfortable
於 2019 年 7 月住了 1 晚
Annie 於 2019年8月2日回覆
Thanks so much for your review. So glad you enjoyed your stay with us.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, good wifi, clean room, great breakfast. Massive car park, don't be put off by it looking like a derelict area. The location is right on a roundabout, so be prepared to turn quickly and for the sound of traffic through the night, depending on location of room. First time I've not had a kettle in the room, but iron and hairdryer there. Absolutely worth what I paid. Recommended.
於 2019 年 7 月住了 1 晚
Annie 於 2019年7月29日回覆
Thanks for this great review. We do have kettles in all of our rooms. They are on a pull out shelf within the cupboard along with tea/coffee/biscuits. Sorry you didn't find them. You are not the first. Hope we can welcome you back soon .

10/10 有夠讚

Buffy

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
rafting Weekend Break
Lovely little hotel very close to Doncaster Racecourse only a 3 min walk(was attending Crafting Live event). Will definitely be returning. Food at the Crab & Moo was excellent
於 2019 年 7 月住了 1 晚
annie 於 2019年7月17日回覆
Thanks so much for your review. We appreciate all feedback. So glad you enjoyed your stay with us. Hope to welcome you back soon.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Pne night in Doncaster
Great welcome and room ckean and comfortable with everthing we needed. Breakfast was well cooked and tasty. Good choice on menu. Outside of hotel does need some attention- we were slightly concerned on arrival even though i hsd looked at previous reviews. But once inside we were pleasantly surprised. Would stay again
於 2019 年 7 月住了 1 晚
Annie 於 2019年7月13日回覆
Many thanks for your review. We appreciate all feedback as we do try hard to look after all of our guests. Hope we can welcome you back soon.

6/10 一般般

Stephen，Stockholm

喜歡：整潔度和員工素質
A bit noisy near a major roundabout. Little bit ”tired” but very freindly and helpful staff. Perfect for the racecourse and lots of parking
於 2019 年 7 月住了 2 晚
annie 於 2019年7月9日回覆
Thanks for your review. We really appreciate the feed back.

4/10 不太好

真實旅客

不喜歡：客房舒適度
Night away
Really noisy floor when walking, when using the bath we had a knock at the door because the room below was leaking despite the bath not even being half full, bed was rock hard and not pleasent at all and was kept awake until 4am people next door having rather loud sex and then coming in and out the room afterwardsbanging doors, wasn’t pleasent!! Restaurant is fabulous that’s the best part of this hotel
於 2019 年 6 月住了 1 晚
Annie 於 2019年7月2日回覆
Thanks for your review. Sorry the floors creak but the building was built in 1810 and is grade II listed so all the floorboards creak. Sorry you found the bed hard. Some people like hard some soft. Sorry other guests kept you awake having loud sex. We have no control over that.

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here previously. Good location and easy for parking. Helpful and friendly courteous staff. Wonderful breakfast as well. WiFi was not good at all with regular interruptions. Otherwise all good.
於 2019 年 6 月住了 1 晚
Annie 於 2019年6月21日回覆
Thanks for your review. I am sorry you had trouble with the Wifi. We are hoping to have it sorted very soon. Hope to welcome you back soon.

6/10 一般般

Tom，Halifax

喜歡：整潔度、員工素質和住宿環境和硬體
Business trip in hot room
The hotel was nice enough. However no air conditioning. Fan was too noisy to sleep. Room was fine. The frying of the chicken Kiev was not nice. Never had fried chicken Kiev before. Far too greasy. It’s an oven dish!
於 2019 年 5 月住了 1 晚
Annie 於 2019年6月6日回覆
Thanks for your review . However i am confused as we do not have Chicken Kiev on our menu?? and we never have had .

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superb customer service in all departments! Fantastic breakfast every morning. A pleasure to stay there again!!!
於 2019 年 5 月住了 6 晚
Annie 於 2019年5月28日回覆
Thanks so much for taking the time to give us a review. We appreciate all feedback as we do try hard to look after all of our guests.Glad you enjoyed the breakfasts. I will pass on your comments to the chef. Thanks again.

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good! Thanks for the service, very happy with my stay
於 2019 年 5 月住了 1 晚
Annie 於 2019年5月22日回覆
Many thanks for your review. So glad you enjoyed your stay with us.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Location
Ideal location for Racecourse, no parking problems, rooms were clean and well heated, comfy bed, breakfast had a good choice and was well cooked, pleasant staff, no complaints
於 2019 年 5 月住了 1 晚
annie 於 2019年5月13日回覆
Thanks for your review. We appreciate all feedback.

8/10 不錯哦

PIETRO

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I SHALL REBOOK THIS HOTEL
GOOD VALUE FOR MONEY. EXCELLENT RESTAURANT WITH GIGANTIC PORTIONS.
於 2019 年 4 月住了 2 晚
Front Desk Reception 於 2019年4月30日回覆
Thank you for taking your time to leave us feedback. We are glad you enjoyed your stay and look forward to welcoming you again in the near future!

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ann's customer service was the best. She is friendly, attentive, kind and caring. The double room that we stayed in was comfortable and the room was furnished nicely with a large bathroom that hosted a jacuzzi bath. I would definitely stay there again.
於 2019 年 4 月住了 2 晚
Annie 於 2019年4月25日回覆
Thank you for such a great review. So glad you enjoyed your stay with us. We appreciate all feedback as we do try hard to look after all of our guests. Hope if you are staying in Doncaster again we can welcome you back.

10/10 有夠讚

Janet

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and friendly
I stay here on a regular basis and I am always very well looked after by all the staff. It is a friendly and comfortable place to stay. The rooms are spacious and clean.
於 2019 年 3 月住了 5 晚
Annie 於 2019年4月2日回覆
Thankyou for your review. So glad you enjoy staying with us. I will pass on your kind words to all the staff.

10/10 有夠讚

Nick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Small, friendly hotel
Nice comfortable room, really friendly & helpful staff. 10 minutes walk to the Dome & about 15 minutes walk into town. Would stay here again next time we visit Doncaster.
於 2019 年 3 月住了 1 晚
Annie 於 2019年3月11日回覆
Thanks so much for this great review. We do try hard to look after all of our guests so it makes it all worthwhile when we get lovely reviews like this. We hope to welcome you back very soon.

8/10 不錯哦

真實旅客

於 2019 年 2 月住了 2 晚
Annie 於 2019年4月2日回覆
Thanks for taking the time to give us a review.

8/10 不錯哦

真實旅客

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Great location close to all major roads. Quiet hotel with friendly helpful staff courteous and professional. Maybe requires some updating of decor otherwise all good.
於 2019 年 2 月住了 2 晚
annie 於 2019年3月1日回覆
Thanks for your review. We appreciate all feedback as we try hard to look after all of our guests.

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度、員工素質和設施服務
I did not like the shower which works off the bath taps. The shower head did not give a good flow. For me, I found the bed very hard. No toilet brush. Badly cracked floor tile needs replacing next to the bath.
於 2019 年 2 月住了 3 晚
Annie 於 2019年2月26日回覆
Thanks for your feedback. We appreciate all feedback as we try hard to look after all of our guests.