4/10 不太好
Trudi
情侶出遊
2025 年 8 月 1 日
喜歡：設施服務和住宿環境和硬體
不喜歡：員工素質
Clean, comfortable mid range hotel let down by unprofessional, unwelcoming reception staff.
Liked: Comfortable, clean rooms. Decent breakfast. Restaurant staff are professional and helpful.
Disliked
· Horrible, unfriendly reception staff. Barely acknowledge your existence, even when you are standing right in front of them. I had to say helllo/ jambo 3 times before I got a response and still no smile or greeting back. Provided non of the expected information e.g about wi-fi, time of breakfast. Practically threw the room key at me. Same poor attitude when we were waiting to check out. She sat having a chat with her friend who just looked me up and down. Finally decided to serve me and was rude as anything saying ‘ yes you paid , it’s done’. No Asante sana. Just went back to chatting to her friend. I know this is only a mid range hotel but good customer service and a good attitude is priceless. Some staff training is required.
Trudi
於 2025 年 7 月住了 1 晚