Really family friendly, lots of activities and warm staff. Reem from front desk was lovely and helpful.
Monique
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Ali
2024 年 8 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ali
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Abdulla
2024 年 6 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing
Abdulla
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Hilary
家庭旅遊
2024 年 3 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous faded elegance, breakfast fantastic spread for every culture. Staff couldn’t do enough for you. Will definitely recommend and go again . Loved it.
Hilary
於 2024 年 3 月住了 4 晚
8/10 不錯哦
Xiaoning
2024 年 1 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Xiaoning
於 2024 年 1 月住了 1 晚
6/10 一般般
Malin
團體旅遊
2023 年 12 月 6 日
喜歡:客房舒適度
不喜歡:整潔度、員工素質和住宿環境和硬體
Malin
於 2023 年 12 月住了 1 晚
4/10 不太好
Janos
2023 年 10 月 28 日
Can not find value
Poor value, rooms ok, otherwise not meeting its stars. USD 55 for mediocre chicken and fries with a small bottle of water, that is just bad even in UAE standards.
Janos
於 2023 年 10 月住了 1 晚
4/10 不太好
真實旅客
家庭旅遊
2023 年 8 月 27 日
不喜歡:整潔度和客房舒適度
The hotel is not same as before . 5/10
Regret staying in the hotel , the room wasn’t clean, the food in the restaurant was cold and limited I didn’t eat any thing.
真實旅客
於 2023 年 8 月住了 1 晚
10/10 有夠讚
Husam
家庭旅遊
2023 年 6 月 18 日
喜歡:整潔度、員工素質和客房舒適度
:)
Was good over all :)
Husam
於 2023 年 6 月住了 1 晚
2/10 很糟糕
真實旅客
2023 年 1 月 29 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Not Fairmont standard
The staff was very friendly. We have stayed in other 5* hotels like Fairmont Dubai and compared to these hotel this hotel should be a 2-(3)* hotel. The room was clean but several things were not working in the room. The food in the Fish Restaurant was from good to to very bad. One dish was send out. It's clearly a hotel that focus on quantity of guests and not quality
真實旅客
於 2023 年 1 月住了 2 晚
6/10 一般般
Mohamad
家庭旅遊
2022 年 10 月 17 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Great location, food quality is poor
The building is well maintained and renovated, my only issue really was the food quality.
Food quality in their main restaurant was not the best, breakfast options are limited / the quality is poor. Even though the dinner buffet is below average, the food was bland and lacked quality. Seems like cheap buffet food.
The staff was kind and the facility is well-maintained and looks new
Mohamad
於 2022 年 10 月住了 1 晚
10/10 有夠讚
Hind
家庭旅遊
2022 年 8 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
كانت اقامه طيبه وجميع لستاف ودودون وطيبون وحبوبون
Hind
於 2022 年 8 月住了 3 晚
10/10 有夠讚
Mohan Stefan
2022 年 6 月 21 日
Mohan Stefan
於 2022 年 6 月住了 1 晚
2/10 很糟糕
Meray
情侶出遊
2022 年 5 月 29 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
This is def not a 5 star hotel. I mean i love fairmont in general but this one was a major disappointment. BREAKFAST was absolutely horrible. The only good thing really was the spa, except also there was no ladies sauna.
Meray
於 2022 年 5 月住了 1 晚
6/10 一般般
Ondrej
團體旅遊
2022 年 4 月 18 日
喜歡:整潔度、員工素質和客房舒適度
Ondrej
於 2022 年 4 月住了 1 晚
2/10 很糟糕
Fakhri
親子旅遊
2022 年 4 月 1 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No service at the pool, no service at the restaurant. Staff were unprofessional. There were pipes coming out of the ground on the beach! Complete disaster
Fakhri
於 2022 年 3 月住了 1 晚
8/10 不錯哦
Shaikh Mohamed
2022 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shaikh Mohamed
於 2022 年 3 月住了 2 晚
6/10 一般般
真實旅客
2022 年 2 月 22 日
喜歡:員工素質
Fair hotel, 3.5 or 4 stars,
My analysis of this hotel is on the basis of it claiming 5 star status. The hotel was decent, but not 5 star resort. It is a 3.5, possibly 4 star at best.
The staff was helpful and friendly. It seemed to be wonderful for families with children. Breakfast was fine and so was the dinner buffet.
I think the resort could do with an update or refresh, especially with competition like The Address and Inter Continental close.
The beach and water access area is very small. The vacationers upstairs kept rolling their chair across the floor.
There is a makeup mirror in the office desk but their is no light to do make up. Patio lounge chairs did not have cushions, nor were they in the closets.
Curtains had food stains.
The Hotel is fair but lacked the fully attention to detail or luxury amenities to be considered 5 stars.
真實旅客
於 2022 年 2 月住了 3 晚
6/10 一般般
真實旅客
家庭旅遊
2022 年 2 月 20 日
不喜歡:住宿環境和硬體
Below par resort
It's ok hotel..nor enough dining option and in breakfast
真實旅客
於 2022 年 2 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2022 年 2 月 14 日
喜歡:整潔度、員工素質和客房舒適度
真實旅客
於 2022 年 2 月住了 1 晚
6/10 一般般
真實旅客
2021 年 12 月 7 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
真實旅客
於 2021 年 12 月住了 2 晚
6/10 一般般
Muhammad
家庭旅遊
2021 年 11 月 15 日
喜歡:員工素質
不喜歡:客房舒適度
Nice Resort Except for the Flies
Muhammad
於 2021 年 11 月住了 2 晚
8/10 不錯哦
ARUN,New York
2021 年 10 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pros: Check in and check out was super fast. Rooms are spacious, clean and well decorated. The hotel is well maintained and in a good location.
Improvements
1. Basement Self Parking: Not enough parking spaces for basement self parking. You need more covered spaces for car parking. It was difficult to find a spot for self parking in the basement.
2. Adults Pool: I was expecting a bigger adults pool. It’s only 1.30m deep. Not big enough for a good swim.
3. Breakfast at Casa: I ordered a latte a few times and didn’t get it. You need more staff at Casa during breakfast. It gets really crowded in the morning and it’s a bit chaotic.