「Personeel is super vriendelijk en denkt graag mee. Het hotel zelf is mega schoon en tijdens de winterdagen mooi versierd. De spa was echt geweldig: het is mooi en wordt door personeel regelmatig schoongemaakt.」
「Personeel is super vriendelijk en denkt graag mee. Het hotel zelf is mega schoon en tijdens de winterdagen mooi versierd. De spa was echt geweldig: het is mooi en wordt door personeel regelmatig schoongemaakt.」
「The room and design was lovely. Bar really nice. Downside was sound travel from next door room and payment for sauna required so not really an amenity. Towels could do with a refresh. They are a little grey. If you like design led hotels this is great a really unique place. 」
「The room and design was lovely. Bar really nice. Downside was sound travel from next door room and payment for sauna required so not really an amenity. Towels could do with a refresh. They are a little grey. If you like design led hotels this is great a really unique place. 」
「This is the most satisfying hotel I have ever stayed in. The room comes with a kitchen, which is new and fully equipped, so we can enjoy self-cooked dinner and breakfast. But there is also a 24-hour hotel front desk service. The service staff are young and very friendly to help guests. There are lockers for storing luggage and seats for guests to rest. The location is great, right in the city center. It takes about 5 minutes to walk to Antwerp Central Station and Antwerpen Roosevelt perron. It...
「This is the most satisfying hotel I have ever stayed in. The room comes with a kitchen, which is new and fully equipped, so we can enjoy self-cooked dinner and breakfast. But there is also a 24-hour hotel front desk service. The service staff are young and very friendly to help guests. There are lockers for storing luggage and seats for guests to rest. The location is great, right in the city center. It takes about 5 minutes to walk to Antwerp Central Station and Antwerpen Roosevelt perron. It...
「The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore!
All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
」
「The location is great , close to most of the sightseeing spots, but in a quiet location! Also, this hotel itself is full of beautiful history for you to explore!
All the staffs are friendly and helpful, especially, the girl in the front desk, Marianne , who help me to book all the great restaurants during my stay!
」
"I usually don’t leave negative reviews, but this stay was truly unacceptable.
The hostel provides only a mattress, and guests must make their own bed. The room and bathroom smelled like smoke. Bunk beds were unstable — any movement on the top bunk caused loud creaking. Key cards often malfunctioned.
These issues were tolerable compared to what happened next.
When I returned at night, someone had taken my assigned bed and moved my belongings. I had checked in that afternoon and was clearly assigned a lower bunk. I made the bed and left some items there. The person in my bed didn’t speak English and insisted I was wrong — which I wasn’t.
Shockingly, the front desk allowed them to change beds after check-in and even handwrote a new number on their card. This completely disregarded my booking. That person even claimed my belongings were theirs.
I grabbed what I could and went to the front desk. Their solution? Move me to another room. I was forced to switch rooms without recovering everything — including my bed sheet and a backup phone. Staff said there was nothing they could do and had no extra bedding.
Later attempts to retrieve my items failed — they said the person was asleep and couldn’t be disturbed.
I ended up in a room with no sheets, missing belongings, and no support from staff. Letting another guest override my bed and ignoring theft is unacceptable.
I absolutely do not recommend this hostel poor management, zero accountability, and lack of security!"