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城堡飯店的評分

5 out of 5
城堡飯店
House-72,Road-21,Block-B,Banani, 72, Dhaka, Dhaka Division

評論

6.2
10 分，有夠讚；12 則評論中有 2 則" "
8 分，不錯哦；12 則評論中有 4 則" "
6 分，一般般；12 則評論中有 2 則" "
4 分，不太好；12 則評論中有 1 則" "
2 分，很糟糕；12 則評論中有 3 則" "

6.4/10

整潔度

7.2/10

員工素質

6.0/10

住宿環境和硬體

評論

6/10 一般般

真實旅客

喜歡：員工素質
酒店交通方便
酒店服务真的很好，他们都比较周到，可能订的房间小了，感觉很小很拥挤，另外没配套牙膏牙刷拖鞋的，自己买了牙膏牙刷，后面晚上才发现没拖鞋让前台拿了双过来，速度很快。还有房子有蚊子，发现这个国家蚊子好多，哪里都有，酒店已经每个房间都喷杀虫剂的了，但是晚上睡觉还是有蚊子，受不了。

8/10 不錯哦

Nurul Hoque

喜歡：整潔度和員工素質
於 2019 年 4 月住了 1 晚

8/10 不錯哦

LOH

喜歡：員工素質和客房舒適度
於 2018 年 9 月住了 4 晚

4/10 不太好

Rashed，London

不喜歡：整潔度、住宿環境和硬體和客房舒適度
2 night's
Inretior very old fashioned, block toilet and bath. Price don't match room facility. However staff's wore very friendly, specily the catering team.
於 2018 年 8 月住了 2 晚

8/10 不錯哦

Abbas，London

喜歡：整潔度、員工素質和客房舒適度
Good place to stay
Easy booking, quick check-in, friendly staff, offered a refreshing cold drink, doors opened for you, luggage taken to room.
於 2018 年 7 月住了 1 晚

10/10 有夠讚

david

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Staff
Excellent stay ,very very helpful staff,Francis Xavier assistant manager was helpful full of sound advise and organised courtesy car ,excellent friendly driver,the most crazy traffic system in the world and he got through it just fine,wonderful lady at the front desk always willing to help,restaurant free breakfast was very good,,my flight was two hours late and i assumed the arranged driver will have come and gone ,i took an old battered up car to take me to my hotel ,i jumped out after 2 mins and returned to the terminal ,NEVER make this mistake ,take an an arranged means of transport to and from the airport ,all round an excellent trip mainly due to this hotel ,
於 2017 年 7 月住了 2 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
高くてかび臭い。
質は、値段が1/3の宿のレベル 二度と泊まらない 朝食、まずい ポットなし ひげそりなし 浴槽のせんなし
Didar 於 2017年5月23日回覆
Thanks

8/10 不錯哦

jiho，california

喜歡：員工素質、住宿環境和硬體和客房舒適度
satisfaction staying hotel de castle
nice & calm place and kind staff attitude.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質和客房舒適度
Dismayed
Upon arrival at the hotel, my pre-paid, five-day stay at the hotel was refused based on the hotel's unfavorable commercial relations with Expedia.com, none of which, in my view, should have come into play regarding an innocent client. I was obliged to search for another lodging and therefore I have no comments to make about the de Castle Hotel. It seemed to be fine from the lobby; booking them online in the future, if I were to decide to stay there, would be out of the question because of the unreliability of such a transaction with them. Sincerely, Robert W Pons

2/10 很糟糕

Ruby，West Midlands, United Kingdom

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thieves! Bunch of muppets!
Travelling from the UK,we had booked our stay through Expedia. Payment was paid in full and my card had already been charged. We arranged for the hotel to pick us up from the airport as it offers complimentary airport pick up service. Upon check in we were asked to pay for our stay as they did not receive payment from Expedia. Our accommodation was booked on the 13th August and after receiving email confirmation I directly called the hotel to confirm the booking and which they confirmed 'yes'. Prior to that I also emailed them directly but no reply. As we were making our way over from the UK on the 16th August, the hotel decides to email Expedia and apparently the telephone no. for Expedia doesn't connect but when i tried it from their hotel it connected without any issues. Anyways... they started telling us the issues they were having with Expedia and that they did not confirm our room. They said we should pay them again and ask for a refund from Expedia- they said we are from England so everything is possible, lol what stupid way of thinking! We refused to pay and contacted Expedia. A member from the Expedia team spoke to the hotel manager who refused to co-operate. The hotel went out their way picking us from the airport but if only they had the courtesy to reply to my email or contact me before hand to say that our reservation was not confirmed it would have saved the crap we had take off them after a 16hr journey. Expedia rearranged our accom to a 4* suite.

10/10 有夠讚

Bob，Kuwait

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was good
The room was clean and comfortable. The service and the hotel staff were very good and I could not find anything to complain about. Worth the money for a stay in a nice hotel that is very convenient to shops, banks and food. Have been a guest for more than 14 years. I would recommend this hotel to anyone who wants to stay in Banani in Dhaka, Bangladesh.

6/10 一般般

hasibul Haque

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度