Overall this was a good property. The only downside was that when we requested additional items such as towels and wash clothes, we were told to check when housekeeping came. We never got any additional items just the normal set of four. No one explained about housekeeping on what services they provided and when.
kimberly
於 2025 年 7 月住了 5 晚
2/10 很糟糕
Tangela
商務旅客
2025 年 7 月 24 日
不喜歡:設施服務
The room had stains on the carpet hair on the toilet trash in the trash can. That shows me that the room wasn't clean.
Tangela
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Julie
團體旅遊, 家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a clean hotel. Great breakfast. Quiet. Pool and hot tub are nice. Pablo at the counter is great! He was on to off everything for our stay. Thank you
Julie
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Carl
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
Room was great, other than the ice machine in the refrigerator didn't work. Front desk gave us plenty of ice to get through the weekend. Breakfast had something to be desired Saturday morning, ran out of food, and coffee. The food that was there was cold. Only one person trying to take care of everything. Sunday was much better.
Carl
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Brooke
家庭旅遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice, clean, and comfortable room. Staff was helpful and friendly. My only complaints are the pool was very cloudy looking and the people in the room above us were extremely loud when leaving their room around 5:30am. Overall a nice hotel.
Brooke
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Mitchell
寵物同遊
2025 年 6 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff were awesome
Mitchell
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Mitchell
寵物同遊
2025 年 6 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff were awesome in accommodating my needs
Mitchell
於 2025 年 6 月住了 2 晚
4/10 不太好
Jessica
2025 年 6 月 25 日
不喜歡:整潔度和住宿環境和硬體
Air conditioning wasn’t working when we arrived at 10pm. The front desk was able to move us to two rooms (5 people) which resolved the temperature problem but the condition of one of them was not great, fire safety door latch didn’t close properly. It’s renovated, but still reminds you of an aging hotel. Breakfast was lacking, no sausage or potatoes were available at 8am, needs better staffing to keep the common area clean (elevator, hallways smelled of strong cooking smells). Pablo at the front desk was friendly and responsive to our temperature issue when we called. Beds were comfortable and we slept well after the move but it was disappointing to be separated. I never leave reviews but the management should work on their property to make it comparable to similarly priced hotels.
Jessica
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Mitchell
2025 年 6 月 20 日
喜歡:住宿環境和硬體
Mitchell
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Bruce
家庭旅遊
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
We were greeted with smiles from all the staff. We got everything we paid for and more. I don’t think you can go wrong staying here. Very clean and beautiful.
Bruce
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Deborah
2025 年 6 月 18 日
Deborah
於 2025 年 6 月住了 1 晚
10/10 有夠讚
DeNika
家庭旅遊
2025 年 6 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
DeNika
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Dustin
家庭旅遊
2025 年 6 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
They were very helpful
Dustin
於 2025 年 6 月住了 4 晚
10/10 有夠讚
liberta
2025 年 6 月 2 日
liberta
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Aurimar
2025 年 5 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice and clean
Aurimar
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Kristi
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
When checking in, we were informed that there was in issue with the hot water but they had a plumber coming to fix it. After talking with another guest, the hot water has been off for days. Would have appreciated a heads up from the hotel so we could have tried to make other arrangements. We weren't even offered a discount.
Kristi
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Cedric
2025 年 5 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Cedric
於 2025 年 5 月住了 3 晚
6/10 一般般
Lois
家庭旅遊
2025 年 5 月 27 日
喜歡:整潔度和住宿環境和硬體
No maid service. Breakfasts were terrible—limited fruit, hot food was cold, waffle machine did not work, no cream for coffee—only sweeten coffee mates.
Lois
於 2025 年 5 月住了 3 晚
8/10 不錯哦
robert Lee
家庭旅遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked hotel clean nice rooms.didn’t like that pool closed,very cloudy when finally opened.no one would use it.
robert Lee
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Samary
親子旅遊
2025 年 4 月 30 日
不喜歡:整潔度
I was disappointed to find that the remote control in our room did not work, we did not have any sheets or extra pillows for the pull out sofa bed, the cushions on the sofa was very dirty, and the breakfast was not good.
Samary
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Deedra
家庭旅遊
2025 年 4 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay
Deedra
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Rondrea
2025 年 4 月 27 日
Rondrea
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Lila
情侶出遊
2025 年 4 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was sad the pool was closed, other than that it's been a great experience so far.
Lila
於 2025 年 4 月住了 1 晚
4/10 不太好
Sierra
家庭旅遊
2025 年 4 月 16 日
喜歡:客房舒適度
不喜歡:員工素質和住宿環境和硬體
Disapppinting treatment by staff
Upon check-in, my room had orange stains on the carpet and burn holes on the ottoman (pictured below with time stamps upon check-in). Felt unfairly targeted the entire stay. I never had 2 working room keys for my suite despite going to the front desk 3x for assistance with key cards not working. The pool was not stocked with towels from 4pm-closing. The staff said they were unable to replenish the towels when made aware because they had already put out towels for the entire day.
Hotel staff lied to my family and I about pool hours. Pool hours are listed as open until 11pm. At 10:15pm, the staff told me I had to get out of the pool because it was closed (depsite pool hour's being confirmed as 11pm when I checked in). The staff told me I was incorrectly told 11pm and that I had to vacate the pool within 10minutes or risk eviction for having a final warning. After I wrote an email to the manager to express feedback on how the staff treated me during my stay, I did not receive any correspondence from the manager. Instead my card was charged an additional $50 because the "maids must have found your room worth charging". I could not be given any more information on why the charges were added even though I offered to show pictures of the room condition before and after my stay. Overall, this was the most stressful stay I have had because of feeling targeted by one staff member in particular. I feel like the room charges were in retaliation to my feedback.
Sierra
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Latoya
家庭旅遊, 親子旅遊
2025 年 4 月 6 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Pricing was disclosed and also staff were not helpful at all