外觀

Avid Hotel Detroit Warren, an IHG Hotel的評分

2.5 out of 5
Avid Hotel Detroit Warren, an IHG Hotel
11570 E ELEVEN MILE ROAD, Warren, MI

評論

9.2

太棒了

10 分,有夠讚;447 則評論中有 317 則" "
8 分,不錯哦;447 則評論中有 85 則" "
6 分,一般般;447 則評論中有 17 則" "
4 分,不太好;447 則評論中有 8 則" "
2 分,很糟糕;447 則評論中有 20 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.6/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Alakesh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
So fas so good
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
The pool was out of order. Everything else was good. Nice stay
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Syed

喜歡:整潔度、員工素質和住宿環境和硬體
Its worth it
於 2024 年 5 月住了 1 晚

8/10 不錯哦

CHRISTOPHER

喜歡:整潔度、員工素質和住宿環境和硬體
Good value
於 2024 年 5 月住了 2 晚
FOM 於 2024年5月22日回覆
Thank you for taking the time o leave your review

10/10 有夠讚

HASAM

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great location, staff well informed
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Jean

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like the fact that it was an acquired neighborhood accessible so a lot of different food establishments
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Mughees

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall I like the hotel.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Enas

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean very clean
於 2024 年 5 月住了 4 晚
FOM 於 2024年5月22日回覆
Thank you for taking the time to leave us your feedback . We appreciate you

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great
於 2024 年 3 月住了 5 晚

10/10 有夠讚

Silvio

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in, clean property, plenty of parking. Exactly what we needed for our quick business trip.
於 2024 年 5 月住了 2 晚

6/10 一般般

bryant

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Nice n clean I jus didn’t like staff
於 2024 年 5 月住了 2 晚

4/10 不太好

Keshia

喜歡:員工素質
不喜歡:整潔度
Check-in was easy breezy. Breakfast was good enough my feedback would be about cross contamination with pork bacon and other sides. The domestic engineer was nice every morning. The flooring in the room is made of a weird material and seems somewhat sticky after showering, like if you walk across the room your feet pick up the unseen dirt. The staff are ALL extra friendly. There was an older gentleman who was just wonderful. The woman in the laundry room on Saturday was pleasant as well. Definitely was not my worst stay at a hotel. If the wind blew me back to Warren MI, I would stay. The location is great if you don’t rent a car.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Manzoor M,East Elmhurst

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very clean hotel ! Very impressive
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Abbey

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月11日回覆
Dear Abbey, Thank you for taking the time to tell us about your experience at avid DETROIT - WARREN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing avidKind Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Matthew

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年5月11日回覆
Dear Matthew,Thank you fir choosing to stay with us! we're glad to have you at out hotel. Absolutely! A satisfying breakfast is the perfect way to start your day. If you have any favorite breakfast items or preferences, I'd love to hear them!Hope to see you soon!Kind regards,Tashud Miazi Front Office manager

10/10 有夠讚

Brandon

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cool
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月11日回覆
Dear Brandon,Thank you for your feedback! We're pleased to hear that you enjoyed your stay with us and found our hotel to be nice and affordable.I'm glad you liked it! If you have any more questions or need further assistance, feel free to ask.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Kind regards,Tashud Miazi Front Office Manager

10/10 有夠讚

Jatinder

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it’s a nice and affordable hotel. not much rings and bells but it was quite and nice. coffee available all time. breakfast is nice as well.
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月11日回覆
Dear Jatinder,Thank you for your feedback! We're pleased to hear that you enjoyed your stay with us and found our hotel to be nice and affordable.We understand the importance of a peaceful environment for our guests, and we're glad you found our hotel to be quiet and pleasant during your stay.We're delighted that you appreciated the availability of coffee at all times. We know how important a good cup of coffee can be, especially when you're away from home.It's great to hear that you enjoyed our breakfast offerings as well. We strive to provide a satisfying start to the day for our guests, and we're pleased that we could meet your expectations in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Tashud Miazi Front Office Manager

4/10 不太好

Kendria A

不喜歡:整潔度和員工素質
Was ok but won’t be back everyone was loud in the rooms near by toilet had problems flushing breakfast was a 3/10
於 2024 年 5 月住了 2 晚
FOM 於 2024年5月8日回覆
I am so sorry you experienced a problem with your toliet, please let us know next time so that we can fix any issues for you

8/10 不錯哦

Md

於 2024 年 5 月住了 6 晚

10/10 有夠讚

Lexie

喜歡:整潔度、員工素質和住宿環境和硬體
Great clean and respectful staff
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Lexie,Thank you so much for your fantastic review and for highlighting our clean facilities and respectful staff. We take pride in maintaining a welcoming and tidy environment, and it’s wonderful to know that these efforts contributed positively to your experience. We look forward to having you as our guest again soon!Warm Regards,Tashdu MiaziFront Office Manager

10/10 有夠讚

Ray,Michigan City

於 2024 年 4 月住了 3 晚
Front Desk 於 2024年5月7日回覆
Dear Ray,Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience with us. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.We look forward to welcoming you back soon for another stellar visit!Warm regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Gbenga

於 2024 年 5 月住了 3 晚

10/10 有夠讚

Ce Cil,East York

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What wonderful staff! From the moment I walked into the property, the staff were so friendly at the front desk. As my husband and I were leaving for dinner, the staff checked in to make sure everything was good. The facilities are great and clean. Even the free breakfast was so great with so many choices. We were so impressed!
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Ce Cil,Thank you so much for sharing such a glowing review! We are absolutely delighted to hear about your wonderful experience from the moment you arrived. Our front desk team aims to make every guest feel welcomed and valued, and it’s fantastic to know they succeeded with you. We’re also thrilled that you enjoyed our facilities, the cleanliness, and the variety offered at our complimentary breakfast. Your kind words are greatly appreciated, and we look forward to impressing you again on your next visit!Warm Regards,Tashud Miazi Front Office Mamager

10/10 有夠讚

Adriana Guadalupe Hurtado

喜歡:整潔度、員工素質和住宿環境和硬體
Clean!!!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience with us. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to welcoming you back soon for another stellar visit!Warm Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Toyania

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and clean
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月2日回覆
Dear Toyania,Thank you so much for your glowing review and for awarding us a perfect score! We are thrilled to hear that you found our hotel beautiful and immaculately clean. Our staff takes great pride in maintaining our facilities and ensuring that every corner of our property is spotless for our guests.It’s wonderful to know that these aspects contributed positively to your experience with us. Your appreciation means the world to our team and motivates us to uphold our high standards.We can't wait to have the opportunity to host you again soon. Thank you once again for choosing [Hotel Name].Warmest regards,Tashud MiaziFront Office Manager

8/10 不錯哦

Alvart

喜歡:整潔度和住宿環境和硬體
It is nice, modern and clean hotel but they gave just one towel a day. The funny thing the receptionest said that I should use it two time.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年5月2日回覆
Dear Alvart,Thank you for taking the time to share your experience and for your kind words about our hotel being nice, modern, and clean. We are glad these aspects made your stay enjoyable.We apologize for any inconvenience caused by the towel policy. We strive to ensure all our guests have everything they need and your feedback is crucial in helping us improve our services. We'll certainly review our amenities provision to better accommodate our guests' needs in the future.Thank you again for choosing Avid Hotel. We hope to have the opportunity to welcome you back, ensuring a more comfortable and seamless experience.Warm regards,Tashud Miazi Front Office Manager

8/10 不錯哦

Susan,Bulverde

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bed very comfortable. Shower had low water pressure on top floor. Refrigerator and hair dryer in room nice. Weight room missing some hand weights. Staff very accommodating.
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年5月2日回覆
Dear Susan,Thank you so much for your detailed review of your recent stay at our hotel. We are delighted to hear that you found the bed comfortable and appreciated the in-room amenities like the refrigerator and hair dryer. It’s also wonderful to know that our staff made your stay more accommodating.We apologize for the issues you experienced with the shower water pressure on the top floor and the missing hand weights in the weight room. Your comfort and satisfaction are of utmost importance to us, and we are already looking into these matters to ensure they are resolved promptly.Thank you for bringing these issues to our attention and for your kind words. We look forward to welcoming you back to Avid Hotel and ensuring an even more satisfying experience on your next visit.Warmest regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Morgan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No frills 1 night stay. I did have to freshen up the shower area myself but the staff gladly gave me supplies to do so. Other then that everything was clean, it was quiet and walkable to Tim Hortons/ gas station. 20 mins to Little Ceasars Arena
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Morgan,Thank you for taking the time to review your stay with us. We're glad to hear that overall, you found your accommodation clean and conveniently located near amenities and Little Caesars Arena. We apologize for the inconvenience you experienced with the shower area, but are pleased to know our staff was helpful in providing you with the necessary supplies. We appreciate your understanding and hope to welcome you back for a flawless experience next time.Warm Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Juan

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月11日回覆
Dear Juan,Thank you for taking the time to tell us about your experience at avid DETROIT - WARREN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing avidKind regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Carolyn

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the room and the organization of the room
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Carolyn, Thank you for your wonderful review! We are thrilled to hear that you enjoyed the room and appreciated the thoughtful organization of the space. It’s our goal to provide a comfortable and convenient environment for all our guests. We look forward to welcoming you back soon for another delightful stay!Warm Regards,Tashud Miazi Front Office Mangaer

8/10 不錯哦

Sydney

情侶出遊, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was fantastic, extremely helpful and very nice. Very clean establishment, it doesn’t have all the bells and whistles but you pay for what you get! Breakfast was rated high for hotels. I thought it was mid range. Very basic. Again, extremely clean & very nice environment. Just missing a few amenities.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年5月7日回覆
Dear Sydney,Thank you for taking the time to leave us a review. We're delighted to hear that you found our staff fantastic and our establishment extremely clean and welcoming. We appreciate your honest feedback on our breakfast offerings and amenities. Your comments are invaluable as we continue to enhance our guest experience. We're glad that you enjoyed your stay overall and hope to impress you with further improvements on your next visit.Warm regards,Tashud Miazi Front Office Manager

10/10 有夠讚

Juan

喜歡:整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Juan,Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience with us. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to welcoming you back soon for another stellar visit!Warm RegardsTashud MiaziFront Office Manager

10/10 有夠讚

Anthony

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in room 212 was nice and very clean thank u guys will be back soon!!!!!!😉
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年5月7日回覆
Dear Anthony,Thank you so much for your fantastic review and for choosing to stay with us! We are thrilled to hear that you enjoyed your time in room 212 and found everything to your satisfaction. We can't wait to welcome you back soon for another wonderful visit. Thanks again, and see you soon! Warm Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Tracey A

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean very nice all the people were very helpful. If it’s for business it’s a perfect location. Thank you for making it such a nice day for us.
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年5月7日回覆
Dear Tracey,Thank you for your wonderful review and kind words about our cleanliness, staff, and location. We're delighted to hear that our hotel served as the perfect base for your business needs and that our team could contribute to making your stay enjoyable. We appreciate your feedback and look forward to welcoming you back soon for another pleasant visit. Thank you for choosing us!Warm Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Unai

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 6 晚
Front Desk 於 2024年5月2日回覆
Dear Unai, Thank you so much for your fantastic review and for giving us a perfect score! We are absolutely delighted to hear that you had a wonderful experience at our hotel. Our team is deeply committed to ensuring every guest feels right at home, and it’s a joy to know that we met your expectations.Your kind words about our amenities and service are greatly appreciated and motivate us to continue providing exceptional experiences. If there was any particular aspect of your stay that you enjoyed the most, we would love to hear more about it!We look forward to welcoming you back in the near future. Thank you once again for choosing Hotel Avid.Warm regards,Tashud MiaziFront Office Manager

6/10 一般般

Hang

團體旅遊
喜歡:住宿環境和硬體
不喜歡:員工素質
Been having a difficult time modifying bookings and processing refunds. Hotel says they credited back Expedia, Expedia says cannot reach hotel to verify refund. Night time & weekend staff have very limited ability to help customers in need at night despite understanding our problem. Indian guy at the desk on Saturday morning was very kind and helpful in other respects. Breakfast was full of single-use plastics, hope to see more eco-friendly materials. Clean hotel otherwise :) Location is near the highway but far from what Detroit and Royal Oak truly have to offer int heir respective downtowns. Appreciate that a gas station and Tim Hortons coffee shop share the same plaza.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年5月7日回覆
Dear Hang,Thank you for taking the time to provide feedback on your recent stay. We sincerely apologize for the difficulties you encountered with booking modifications and refunds. We are actively working to improve communication between our team and booking partners to ensure smoother experiences in the future. We're pleased to hear that our staff, particularly the individual who assisted you on Saturday morning, was helpful and kind.We also appreciate your comments on our use of single-use plastics at breakfast. We are continually looking for ways to become more eco-friendly and your suggestion is valuable to us. We're glad that you found our location convenient and our hotel clean. We hope to have another opportunity to better serve you and show you the improvements based on your feedback.Kind Regards,Tashud Miazi Front Office Manager

10/10 有夠讚

Lorraine

於 2024 年 3 月住了 5 晚
Front Desk 於 2024年5月2日回覆
Dear Lorraine,Thank you so much for your fantastic review and for giving us a perfect score! We are absolutely delighted to hear that you had a wonderful experience at our hotel. Our team is deeply committed to ensuring every guest feels right at home, and it’s a joy to know that we met your expectations.Your kind words about our amenities and service are greatly appreciated and motivate us to continue providing exceptional experiences. If there was any particular aspect of your stay that you enjoyed the most, we would love to hear more about it!We look forward to welcoming you back in the near future. Thank you once again for choosing Hotel Avid.Warm Regards,Tashud Miazi Front Office Manage

10/10 有夠讚

bill

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月2日回覆
Dear Bill,Thank you so much for your fantastic review and for giving us a perfect score! We are absolutely delighted to hear that you had a wonderful experience at our hotel. Our team is deeply committed to ensuring every guest feels right at home, and it’s a joy to know that we met your expectations.Your kind words about our amenities and service are greatly appreciated and motivate us to continue providing exceptional experiences. If there was any particular aspect of your stay that you enjoyed the most, we would love to hear more about it!We look forward to welcoming you back in the near future. Thank you once again for choosing Hotel Avid.Warm Regards,Tashud Miazi Froont Office Manager

10/10 有夠讚

Kirstie

喜歡:整潔度
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日回覆
Dear Kirstie,Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that your stay with us was nothing short of exceptional. Providing top-notch service and ensuring our guests have a memorable experience is our utmost priority, and it's incredibly rewarding to know that we succeeded in achieving that goal during your visit.Your generous feedback truly means the world to us and serves as a great source of motivation for our team. We will continue to strive for excellence in all aspects of our hospitality to ensure that every guest feels as delighted as you did.We sincerely appreciate your patronage and look forward to welcoming you back to [Hotel Name] for another wonderful stay in the near future.Warm regards,Tashud MiaziFront Office Manager

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was fine except for the pot smoke at night.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月13日回覆
Dear Joseph,Thank you for choosing to stay with us at Hotel Avid and for sharing your feedback about your recent experience. We are glad to hear that overall your stay was satisfactory, but we are deeply concerned to learn about the issue you encountered regarding pot smoke during the night.Maintaining a peaceful and comfortable environment for all our guests is of utmost importance to us, and we apologize for any inconvenience or discomfort caused by this disturbance. Please rest assured that we take such matters seriously and will be taking immediate steps to address the situation.We will be reinforcing our hotel policies and increasing monitoring efforts to ensure that all guests adhere to our guidelines regarding smoking and noise levels. Additionally, we encourage guests to notify our staff immediately if they encounter any disruptions to their stay, as we are committed to promptly addressing and resolving such issues to the best of our ability.We sincerely apologize for any inconvenience this incident may have caused you, and we appreciate your understanding and patience as we work to rectify the situation.Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and peaceful stay.Warm regards,Tashud MiaziFront office Manager

10/10 有夠讚

Angela,Ajax

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Room and bathroom look updated and were clean
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月5日回覆
Dear Angela,Thank you for your delightful feedback! We're thrilled to learn that you found your room and bathroom to be both updated and immaculately clean during your recent stay with us. Maintaining a comfortable and inviting environment for our guests is of utmost importance to us, and it's wonderful to hear that we hit the mark.Should your travels bring you back to our area, we'd be honored to host you again and provide another exceptional experience. If there's anything specific you'd like for your next stay, please don't hesitate to let us know. We're always here to ensure your comfort and satisfaction.Warm regards,Tashud Miazi Front Office Manager

10/10 有夠讚

David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, quiet, clean and have breakfast in in the morning. Can’t beat it.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月29日回覆
Dear David,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be a peaceful oasis, appreciated our commitment to cleanliness, and enjoyed starting your day with our breakfast offerings. We strive to provide an unbeatable experience for our guests, and it sounds like we hit the mark for you. We look forward to welcoming you back soon for another enjoyable stay. Your satisfaction is our top priority, and we can't wait to serve you again in the future.Kind Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Jaman

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Really nice and clean very friendly helpful staff breakfast was good all for a great price 👍
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月29日回覆
Dear Jaman,Thank you so much for sharing your positive experience with us! It's wonderful to hear that you found our facilities to your liking, our staff friendly and helpful, and our breakfast enjoyable, all at a great value. We strive to provide a high-quality experience for all our guests, and your feedback is a delightful affirmation of our efforts. We look forward to the opportunity to welcome you back in the future for another stay that meets your expectations. Your satisfaction and well-being are our top priorities. Thanks again for choosing us and for your kind words!Kind regards,Tashud MiaziFront Office Manager

8/10 不錯哦

Cara

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly and helpful.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月29日回覆
Dear Cara,It's wonderful to hear that you found our staff to be both friendly and helpful during your stay! We believe that a welcoming and supportive team is key to creating a memorable hotel experience, and your feedback affirms our commitment to guest satisfaction. Thank you for taking the time to share your positive experience. We look forward to welcoming you back and continuing to provide you with exceptional service.Kind Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Everald

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is an amazing property. I would recommend not limiting paying guest to not have visitors past 10pm. I understand the noise concern but that can easily be fixed on a case by case basis. Otherwise, amazing hotel.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月29日回覆
Dear Everald,Thank you for taking the time to share your feedback about our property. We're thrilled to hear you found our hotel amazing and are considering recommending it to others. Your satisfaction and enjoyment are paramount to us.Regarding your concern about the visitor policy, we appreciate your perspective and understand the importance of flexibility for our guests. Our intention with the current policy is to ensure all guests enjoy a peaceful and undisturbed stay, particularly during the late hours. However, we recognize the value in evaluating our policies to better accommodate the needs and preferences of our guests while maintaining a comfortable environment for everyone.We will take your suggestion into careful consideration and explore ways to address noise concerns more individually, without compromising the comfort and security of our guests. Your feedback is invaluable in helping us improve and provide an even more welcoming and accommodating experience for all our guests.Thank you again for your kind words about our hotel, and for bringing your concerns to our attention. We look forward to the possibility of welcoming you back in the future and hope to exceed your expectations in every aspect of your next stay.Kind Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

malcolm

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was very clean and the staff was very helpful
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月22日回覆
Dear Malcolm,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found the property very clean and our staff very helpful during your stay. Our team takes great pride in maintaining high standards of cleanliness and service, and your feedback is a wonderful affirmation of their efforts.We understand that the hospitality and the cleanliness of a hotel significantly impact the overall guest experience, and we are delighted to know we met your expectations in these areas. Our staff is dedicated to providing friendly and attentive service to ensure all our guests feel valued and cared for.We sincerely appreciate your kind words and are encouraged to continue our commitment to excellence. Your satisfaction is our top priority, and it brings us great joy to know that we were able to contribute positively to your stay.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back in the future for another enjoyable experience.Warm regards,Tashud MiaziFront Office Manager

8/10 不錯哦

Renecis

喜歡:整潔度、員工素質和住宿環境和硬體
Well clean n organized n staff was nice n welcoming
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月12日回覆
Dear Renecis,Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our front desk clerk and that you found our rooms to be clean and well-equipped with all the necessities. Our team is committed to providing a welcoming and comfortable stay for every guest, and we're thrilled to know that we've succeeded in making your visit enjoyable. We truly appreciate your decision to stay with us again in the future and look forward to welcoming you back!Warm Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Agron

喜歡:整潔度、員工素質和住宿環境和硬體
Really nice and clean!! Location was very convenient. Enjoyed our stay!!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月12日回覆
Dear Agron, Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great experience with our front desk clerk and that you found our rooms to be clean and well-equipped with all the necessities. Our team is committed to providing a welcoming and comfortable stay for every guest, and we're thrilled to know that we've succeeded in making your visit enjoyable. We truly appreciate your decision to stay with us again in the future and look forward to welcoming you back!Warm Regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Donovan

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There is worker name Ashley. She is wonderful
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月10日回覆
Dear Donovan,Thank you for your glowing review! We are thrilled to hear that your experience with Ashley was nothing short of wonderful. Ashley takes immense pride in delivering exceptional service, and your acknowledgment of her efforts means the world to us. We will be sure to pass along your kind words to Ashley, as they serve as a great source of motivation for her and the entire team.We hope to have the pleasure of welcoming you back soon for another fantastic stay.Warm regards,Tashud MiaziFront Office Manager

10/10 有夠讚

Kathryn

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was on top of everything and the room is simple, clean and offered usb outlets which is great.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月10日回覆
Dear Kathryn,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff's attentiveness contributed to your enjoyable stay. Providing exceptional service is our priority, and we're thrilled that you found our team to be on top of everything.It's also wonderful to hear that you appreciated the simplicity and cleanliness of your room, along with the convenience of USB outlets. We strive to ensure that our accommodations meet the needs and preferences of our guests, and your feedback reaffirms that we're on the right track.We look forward to welcoming you back for another great stay in the future!Warm regards,Tashud Miazi Front Office Manager