Hotel with a Concierge in Riverside County from NT$6,644

"Yes"

"This property is under new ownership and they are not upholding basic standards of safety for guests. The outer entrance doors were without locks for my entire stay meaning anyone from outside could access the building and many times throughout my stay, the outer doors were propped open, allowing the hallways to heat up and again…no security/safety standards. In addition, my room had signs of water damage and a musty/mold smell for my entire stay, the air unit could not keep up with the heat of the hallway because doors were left open, towels were unavailable for room and pool at various times, breakfast is no longer included as it was in years past, etc. I will never stay at this hotel again!"

"The staff here are truly the best - they’re knowledgeable about the area and are so friendly! "

"We stayed in 3 hotels this trip and V had the most comfortable beds. The property is older and the rooms were fine. But all the furniture around the pool is very beat up. Torn, stained. Also the pool shown is one of two, it appears that only executive rooms open onto that pool. "

"The front desk staff were not friendly. The rooms and atmosphere were great. Beautiful location. Unique location. No breakfast, room coffee was bad. good shampoo/soap and the bed was comfortable. my only complaint was the front desk staff didn't want to answer my questions. It is a remote location a few miles from any coffee/breakfast....as the hotel did not offer breakfast."

"Hotel is very beautiful and unique. Vallet parking was great. Restaurant waiter was inappropriate at times, front desk people were not very friendly and welcoming. Over all it’s worth to stay here for the history of its building and pool/spa was wonderful."

"very pet friendly. grounds were immacculate. staff were friendly room was clean."

"I was greatly disappointed by the terribly horrendous beds. When you lay on them you sink 6 inches making it difficult to climb out. They are more like hammocks with springs popping through. The comforter was torn terribly. Faucets were loose. And when they moved us to another room eventually...the room stank like airplane glue or toxic grouting. The staff was miserable and uncouth. I'd rather sleep in my car and the room was $425 a night plus parking. All in all you couldn't pay me to ever stay at a Renaissance hotel again. "

"The room was great for our short stay needs. Front desk staff excellent and the texting option made everything super easy, responsive and peace of mind. "