「The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. 」
「The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. 」
"The property got a long history with great view of Shinano River, conventional design with larger room size comparing to modern hip hotel. Their breakfast is excellent, with a variety of local produce, a must try. Front desk is friendly and helpful, thanks to Mr Chan who initiated to assist in forwarding a delayed package to Tokyo. "
"Nice location. Not too far from station. Nice rental shop just near the entrance. Gears are ok, just for fun ride. Dry room can be better. No shuttles to station…."