海牙市出租度假屋

「Very friendly staff. Clean and spacious room.」

「The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...

「Excellent studio apartment in a stunning building close to shops and good restaurants. Room was clean, well equipped and very comfortable. 」

「離市區中心有一段路要走40分鐘」

「Die Kommunikation verlief über WhatsApp und ging eigentlich ganz gut. Mit dem Auto ist es jedoch sehr schlecht zu erreichen, weil es kaum Parkplätze gibt.」

「The bed was comfortable however the room was not set up well. The furniture was crowded. The eating area was small and there were not enough utensils. The towel rack was so high I couldn’t reach it. The entry way had very steep stairs and this whole area smelled of mould and air freshener so that I held my breath going in and out. For three nights it was quiet but the last night there were people singing and shouting outside until 3am. Not our best hotel experience. 」