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"Very helpful and friendly staff"

"Overall this is a great place to stay at, staff, location, property, comfort"

"Muy lindo todo limpio me encanta el lugar perfecto atención cortesía excelente todo el personal excelente servicio todo excelente me encantó lo recomiendo mucho "

"This place is AMAZING! I arrived at 0500 looking like a zombie having flown overnight from Bogotá and they let me check in. Yes, I will pay $60 for more sleep, thanks! Breakfast was delicious, with loads of options. I then spent some time in the spa trying to turn myself back into a human and it was just what I needed. There’s a steam room, hot tub, and a lap pool and I had them all to myself. The room itself was gorgeous, spacious, and well furnished. I particularly appreciated a very good hair dryer when I realised the one I brought wouldn’t work. There are plenty of plugs, lighting options and a very comfy bed (although I’d have happily slept on a concrete slab when I first arrived). The view from my room was of the surrounding mountains and was so beautiful. It was National Pedestrian Day when I was there, but the hotel is a 20 min walk from a restaurant block (El Bosque Boulevard) and from Irpavi station for Mi Teleferico. I’m a woman travelling by herself and didn’t feel unsafe in the area, although all the time I spent outside was in daylight. Special mention for Ernesto on the front desk who was wonderful and so helpful. His English was brilliant, which I appreciated as my Spanish very much isn’t! He and the rest of the staff went the extra mile every time. I’ve travelled fairly widely and I’d say this is the best hotel I’ve stayed in, particularly in terms of service, amenities, design, and location, and definitely at the price point. I will 100% be back!!"

"Great hotel. Staff were friendly, rooms were clean and comfortable. Walking distance from good food options "

"very nice staff"

"Great hotel, I totally recommend it "

"Front desk staff are excellent, very knowledgeable and helpful "

"Good location, food court is on the first floor, overall good property."