I felt that the property was well maintained despite the conditions of the area surrounding it however the staff and service was virtually non-existent and for simple things as asking for towels or toilet paper received attitude from the African-American female stayed for over a week and wished I hadn't otherwise the rest of the staff were professional
Raven
於 2024 年 5 月住了 7 晚
2/10 很糟糕
Susan
情侶出遊, 商務旅客
2024年5月11日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Reserved a king bed, none available and ended up with 2 queens. Took more than 1 hour to check in. At first we were put in an already occupied room. Then put in another. No hot water! Couldn't take showers!
Susan
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Ashley
2024年5月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Petra is an amazing staff member there!
Ashley
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Sephria
商務旅客
2024年5月6日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I felt very unsafe I chose not to stay there. There was a pile of garbage or what looked like garbage piled at the front door. The desk clerk couldn’t find my reservation and was not helpful. I’ve asked for a refund of the reservation I bought the guarantee as well.
Sephria
於 2024 年 5 月住了 3 晚
4/10 不太好
Antonette
家庭旅遊
2024年5月6日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room wasn’t honored they were overbooked
Antonette
於 2024 年 4 月住了 2 晚
4/10 不太好
Brittany
寵物同遊
2024年5月5日
不喜歡:整潔度和住宿環境和硬體
My bathroom had mold in it. The tile was coming up.
Brittany
於 2024 年 4 月住了 3 晚
2/10 很糟糕
James
情侶出遊
2024年5月2日
不喜歡:員工素質、設施服務和住宿環境和硬體
Had a confirmed king accessible reservation and the hotel would not honor the reservation.
James
於 2024 年 4 月住了 7 晚
6/10 一般般
Gary
2024年4月27日
不喜歡:員工素質和住宿環境和硬體
The hotel ran out of toilet paper there was no toilet paper for 3 days. When checking into the property, IW told that my reservation had been canceled.
Which I did not cancel it.
Also one of the clerks told another customer. They should stop using this hotel chain.
If they had so many problems
Gary
於 2024 年 4 月住了 3 晚
2/10 很糟糕
Tyler
家庭旅遊
2024年4月26日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
As soon as we walked in it smelled terrible. I was hoping it was just the lobby but once we got in the room it was even worse. The soap in the restroom was used and the bedding was visibly dirty. I left within an hour. I now feel like I need a shower.