The check in at this apartment is the most difficult process that I’ve experienced, and as there are several choices in the area, it is not worth staying here. If you are driving, I would definitely not stay here. They oversold the parking spaces and we couldn’t use the parking we’d paid for for several hours. Finding alternative parking is difficult and it was an additional expense. We ran into multiple other people who had the same problems. There is no staff onsite for Mint House. The staff onsite were for the apartment building that mint house rents their spaces from. It seemed this staff was mostly fielding Mint House problems. If you need help, you call a 1-800 number. I had to call three times. The person who answers is reading a script. At one point, they didn’t understand what I was saying and canceled my parking. It took several minutes to clarify that I wanted to be able to use the parking I paid for. In two out of three of my calls, they said they needed to check with supervisors and would call me back. I never received a call back. We only received one key fob, and we’re supposed to receive two. Because we’d waited hours already for the parking, and getting into the room was so complicated, I just didn’t worry about it. Our family just had to do more planning when we wanted to do separate activities. The apartment presents well. The beds are uncomfortable. If you want to do laundry, bring your own detergent. There is a very nice gym for the apartment complex.