6/10 一般般
Barbara
家庭旅遊
2024年5月24日
喜歡:員工素質
不喜歡:設施服務
We picked the Holiday Inn Express for a few reasons, but we knew we would have some down time and wanted to relax by the pool. When we got there and inquired about the pool, we were that the manager had left for another location and that the pool was not open.
Then when I paid for the room, the price I was told or charged was $100.00 more then I was given by Expedia.
The person at the front said that they charge that for incidentals and if there were no issues with the room that I would be refunded in about 14 days...
UNEXCEPTABLE!
Barbara
於 2024 年 5 月住了 1 晚