The receptionist was not friendly when we checked in. She asked for my credit card, and I asked what was that for (the room has been paid). She rolled her eyes and said it was for extra expenses that might occur during our stay.Her accent was incomprehensible, so I asked her to say it again. She rolled her eyes again. The house keeping was terrible, I had to pick up the hair on my sheet almost every day when I returned to my room, I even found a plastic bag (definitely not mine) in my toilet after they cleaned my room.
One night there was a black out in my room, and they sent a mechanic to fix it. The electricity compartment on the ceiling was full of dust. So, when he was done, I asked the manager to send a house keeper to clean it. I called three times, and waited till 11 pm, no one came. Definitely not a hotel that I would recommend.
真實旅客
於 2017 年 11 月住了 3 晚
6/10
酒店位置很好,但是房间比较老旧 配置不好 Wi-Fi也不是免费的 不是很好!
FANGYUE
8/10
Its locate at city center, close to CP shopping mall. Staff are nice, even help us charge our sim card. Room is clean and comfortable. Everything is great, only the wifi need extra charge. The Spaghetti and cake are must try.
YU-TING
8/10
真實旅客
4/10
Bad experience. Chair is broken. The wi-fi service double charge, finally check-out bill is unclear. Totally suck in this hotel!!
TSUNG-MING
4/10
NOT really good experience in the hotel, I lived in the hotel two nights, I found a lot of hairs in shower tub at first night, a bit terrible but I could clean up by myself that was not a big problem. On the second day, I could not enter the room by the key, I called the reception twice, and waited outside the room over half hour, no staff shown up finally...
真實旅客
10/10
印度新德里的,嗯,华美达大酒店,实际上它叫做,RoyalplazaIt's one of the Best hotel.In New delhi India.Um,yeah I've had appreciate.Too Ms ruchi.ashish and sweet lady boss of the hotel and to puja mir khan mir sardar and cute people in royalplaza hotel i love it just could feel home in there
GULIJIMINA
2/10
This is one of the worse hotel I've stayed. The food is awful, don't recommend for the restaurant. Worst pasta! The room smell like sewage. The bed is fill with sands and dirt. I've prepaid the wifi, and speed is slow and always disconnected. Called to complain, the service even reply its complimentary. I've paid for everything and don't feel it's worth any penny. Rather stay at next door with Shanga rila.
Hung-I
8/10
SHIH FENG
4/10
The location is good and accessible by metro. However, rooms are small, facilities are old and clearly lack proper maintenance. Shower heads and taps showed signs of rust and stains, toilet flush was loud, towels started to appear brown and mattress overused. All staff were indifferent and completely incompetent, a serious lack of training can be seen. At breakfast, three different waiters came over and asked if I wanted coffee, and they all had forgotten to bring over the my coffee. When asking for restaurant recommendations, the concierge only recommended hotel restaurants and refused to provide further advice for dining out. Worst hotel choice ever and will stay away from Royal Plaza on future trips to Delhi.
The room was average, the bedsheets were not clean, they had stains on it seems to used earlier. There was no iron in the the staff took more 35 mins bring the same and by that i was ready to leave wearing wrinkled Shirt and trousers. I don't think i would ever book a room there again. Room service was also very slow. There seems to be lack of coordination between the staff.
KBPS
於 2025 年 5 月住了 1 晚
2/10
Waiter and manager keep interrupting our breakfast and dinner by talking about themselves and their times in UK. We could not eat our food in peace. I had to change hotel and the staff there was so professional. Our stay there was the best ever.
MOHUNDASS
於 2025 年 5 月住了 3 晚
10/10
Excellent , beautiful
Miheer
於 2025 年 5 月住了 1 晚
8/10
Daniel
於 2025 年 3 月住了 5 晚
6/10
Lots of charm and great staff! Really hard to get toilet paper (!) and noisy guests kept us up until 3am :-(.
George
於 2025 年 4 月住了 3 晚
6/10
David Robert
於 2025 年 3 月住了 3 晚
6/10
Mr Balbir
於 2025 年 3 月住了 2 晚
8/10
The property was nice and clean. The staff generally weren't the most responsive