First of all, we were told the pool was closed,even though the pool look fine, pumps running, only the seperate jacuzzi was roped off and empty. The washer & dryer worked, but another guest had left their clothes in the dryer & never came to get them. We had to take our wet clothes to a laundry mat 4 miles away. The clothes were still in the dryer when we got back! Also the iron in our room did not work and had to go to the desk to ask for another one. They brought another which did get hot, but leaked water all over the clothes.The breakfast was very limited, and the waffle mix was empty. The coffee was just luke warm. I'm sorry to say that this was probably the worst Quality Inn we have ever stayed in.