"I had a disappointing and somewhat unsafe experience during my stay. The shower floor was extremely slippery, which caused me to fall twice. I requested a shower mat from the front desk on two separate occasions, and each time I was told someone would bring it, but it never arrived. This lack of follow-through was frustrating and concerning, especially given the safety risk.
On a more positive note, the breakfast was acceptable, but the options were limited and not very healthy.
Overall, the lack of response from staff regarding a basic safety request significantly impacted my stay. I hope the hotel improves both its responsiveness and guest safety measures."
