Enjoyed my stay with family, but when I realized we did not have the correct room the staff came quickly to help and get the room my family and I needed
Thressa
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Jessica
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property, rooms were clean and modern. Waking distance to many dining options and American Airlines Center
Jessica
於 2025 年 6 月住了 1 晚
10/10 有夠讚
James
商務旅客
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very professional and accessible.
James
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Fernando
親子旅遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo muy bien!
Fernando
於 2025 年 7 月住了 1 晚
4/10 不太好
unique
2025 年 6 月 30 日
不喜歡:整潔度、設施服務和住宿環境和硬體
unique
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Mario
2025 年 6 月 29 日
Mario
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Susan
商務旅客, 家庭旅遊
2025 年 6 月 28 日
TV is archaic no ability to sign on to own Netflix, Hulu, etc accounts and TV guide completely inaccurate - station listed incorrect and program listed incorrect. Also, no microwave in the rooms. Staff was great - very helpful and accommodating.
Susan
於 2025 年 6 月住了 4 晚
4/10 不太好
Paola
情侶出遊
2025 年 6 月 28 日
Fire alarm went off at 3am, after evacuating from floor 27th nobody was at long to talk to us and reassure us what happened. If it was even safe to head back to room er . Very disappointed
Paola
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Albert
2025 年 6 月 27 日
Albert
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Christopher
2025 年 6 月 26 日
Christopher
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Edi
2025 年 6 月 24 日
Edi
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Aron
2025 年 6 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
Safe and very clean.
Aron
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Keylon
商務旅客, 家庭旅遊
2025 年 6 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Hotel!
Keylon
於 2025 年 6 月住了 1 晚
4/10 不太好
Shannon
2025 年 6 月 16 日
Shannon
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Tim
商務旅客, 團體旅遊
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
I am in a customer service-oriented profession myself, and I cannot praise the Westin staff enough. From the time I drove up and met Basile at the valet parking area and Angela at the registration desk, my stay was excellent. Basile is one of the nicest young men I have ever encountered and when I complimented his service, he replied, "my job is easy because I love people!" Now that's the perfect employee in my opinion. Angela, as well was more than accommodating at the front desk. The only negative I have is having to swap elevators to get to the parking garage was a little inconvenient, but not nearly enough to keep me from staying with the fine folks at the Westin Dallas Downtown on my next stay. May God bless them for their exceptional service!
Tim
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Tim
商務旅客
2025 年 6 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
I am in a customer service-oriented profession myself, and I cannot praise the Westin staff enough. From the time I drove up and met Basile at the valet parking area and Angela at the registration desk, my stay was excellent. Basile is one of the nicest young men I have ever encountered and when I complimented his service, he replied, "my job is easy because I love people!" Now that's the perfect employee in my opinion. Angela, as well was more than accommodating at the front desk. The only negative I have is having to swap elevators to get to the parking garage was a little inconvenient, but not nearly enough to keep me from staying with the fine folks at the Westin Dallas Downtown on my next stay. May God bless them for their exceptional service!
Tim
於 2025 年 6 月住了 3 晚
10/10 有夠讚
KENJI
2025 年 6 月 12 日
KENJI
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Brandon
家庭旅遊
2025 年 6 月 8 日
I only stayed for 1 day
Brandon
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Adeyinka
2025 年 6 月 7 日
Adeyinka
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Sara
2025 年 6 月 5 日
Sara
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Ryan,Conway
家庭旅遊
2025 年 6 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a great stay overall! The front desk staff was incredibly welcoming and even upgraded my room at check-in, which was a pleasant surprise. The room was clean, spacious, and very comfortable — definitely appreciated the extra touch of hospitality.
Only downside was the experience with the overnight valet staff. The woman working late that evening came across as less than cordial, which was disappointing compared to the otherwise friendly and professional service I received throughout the hotel.
Still, the upgrade and quality of the accommodations more than made up for it. I’d absolutely stay here again — just hoping for a better experience across the board next time!