The Hyatt Place DFW is definitely a 5* hotel. The General Manager, David Munoz, was warm welcoming, and I enjoyed meeting him. The concierge, Deborah, was friendly, professional and a breath of fresh air. I arrived early before my check-in time, and she immediately accommodated me with a room available. The room was very clean, peaceful, and upscale. Hyatt Place DFW has an airport shuttle (My driver, Jay, was great.) only minutes away from DFW Airport. It is perfect for travelers & vacationers. I had a wonderful stay and highly recommend Hyatt Place DFW.