室外游泳池

達拉斯 - 艾迪森假日套房飯店 - IHG 旗下飯店的評分

3 out of 5

評論

7.8

不錯哦

10 分,有夠讚;1002 則評論中有 397 則" "
8 分,不錯哦;1002 則評論中有 295 則" "
6 分,一般般;1002 則評論中有 144 則" "
4 分,不太好;1002 則評論中有 72 則" "
2 分,很糟糕;1002 則評論中有 94 則" "

8.2/10

整潔度

8.2/10

員工素質

7.0/10

設施服務

7.8/10

住宿環境和硬體

7.6/10

環保程度

評論

6/10 一般般

真實旅客

不喜歡:整潔度、員工素質和客房舒適度
走廊有點霉味

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything is good, just the light is not enough.

8/10 不錯哦

Gerald

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No free breakfast, staff seemed indifferent about service
於 2024 年 2 月住了 2 晚
GM 於 2024年5月8日回覆
Dear Gerald,Thank you so much for taking the time to leave us a review! We apologize for the lack of complimentary breakfast and any perceived indifference from our staff. Providing excellent service is our priority, and we will address these concerns to enhance the guest experience. Your feedback is valuable, and we appreciate you bringing these issues to our attention.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Sandra

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Our stay was good, until Saturday night when a group of people were allowed in pool, they were very loud having a good time, but it was 2:30am. Needless to say we didn’t have a good night rest before heading back home.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月17日回覆
Dear Sandra,We apologize for the disturbance you experienced. Your feedback is valuable, and we'll take measures to ensure a more peaceful environment for all guests in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

6/10 一般般

MOHSIN

商務旅客
喜歡:員工素質和住宿環境和硬體
The couch in the room didn’t had the correct cushions.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月28日回覆
Dear MOHSIN,We apologize for the inconvenience regarding the couch cushions. We apologize for the inconvenience regarding the couch cushions and we will make sure to address it promptly for improved guest comfort. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
GM 於 2024年3月27日回覆
Dear Jennifer,We're grateful for your high rating score for our hotel and value your support in making your stay enjoyable. Looking forward to welcoming you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Elizabeth

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
Beds are very comfortable, we had the king suite with the pull out sofa, there was no spare bedding for the sofa bed so had to go downstairs and ask for it. Room was clean, hotel is in a great area, lots of restaurants and close to Galleria. Overall hotel was nice and clean. Will stay again!
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日回覆
Dear Elizabeth,Thank you for sharing your experience! We're glad you enjoyed our comfortable beds and convenient location. Apologies for the oversight with the spare bedding, but we're delighted to hear you found our hotel nice and clean overall. We can't wait to welcome you back on your next visit!Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Rita

於 2024 年 2 月住了 2 晚
GM 於 2024年3月20日回覆
Dear Rita,We sincerely value your positive rating score of our hotel. Your support means the world to us, and we're thrilled to have enhanced your stay. Looking forward to welcoming you back in the future!Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

Shakeena

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Staff was the best
於 2024 年 2 月住了 2 晚
GM 於 2024年2月17日回覆
Hello Shakeena,We're thrilled to hear that our staff made your stay exceptional! Providing excellent service is our top priority, and we're glad we could exceed your expectations. Your kind words will be shared with our team as they strive to deliver outstanding experiences to all our guests. We look forward to welcoming you back for another wonderful stay soon!Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Gregory

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
GM 於 2024年2月8日回覆
Dear Gregory,We sincerely appreciate your high rating score of our hotel and are grateful for your support in making your stay enjoyable. We look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Kimbrala

喜歡:整潔度和員工素質
於 2024 年 1 月住了 2 晚
GM 於 2024年1月24日回覆
Dear Kimbrala,We are grateful for your high rating score of our hotel, and your support means a lot to us. It was our pleasure to ensure your stay was enjoyable, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Salvador

於 2024 年 1 月住了 4 晚
GM 於 2024年1月18日回覆
Dear Salvador,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Paul

於 2023 年 12 月住了 1 晚
GM 於 2024年1月6日回覆
Dear Paul,We're grateful for your excellent rating score and value your patronage. Your satisfaction is our priority, and we look forward to welcoming you back on future visits.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Yasufumi

於 2023 年 12 月住了 3 晚
GM 於 2024年1月2日回覆
Hello Yasufumi,We extend our gratitude for your positive rating score of our hotel. Your support is greatly valued, and we're thrilled to have contributed to your enjoyable stay. We eagerly anticipate the opportunity to welcome you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Allen

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年1月1日回覆
Dear Allen,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Mary

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Had a great stay! Front desk clerk was friendly.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月19日回覆
Dear Mary,We're delighted to hear you had a great stay with us! Our friendly staff is here to ensure your comfort and satisfaction. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
GM 於 2023年12月16日回覆
Dear Joseph,We're grateful for your high rating score of our hotel and value your support in making your stay enjoyable. We look forward to the opportunity to welcome you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Maci

於 2023 年 12 月住了 1 晚
GM 於 2023年12月15日回覆
Dear Maci,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Nina

於 2023 年 12 月住了 1 晚
GM 於 2024年1月2日回覆
Dear Nina,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

John

情侶出遊, 商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
No wash clothes, front desk stated they told house keeping none brought to the room. No hot water for a morning shower, unaccepyable.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日回覆
Hey John,We sincerely apologize for the issues you encountered during your stay, including the missing washcloths and lack of hot water. This falls below our usual standards, and we are addressing these concerns with our housekeeping and maintenance teams to prevent future occurrences. Your feedback is invaluable, and we appreciate your understanding.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Christopher

於 2023 年 9 月住了 1 晚
GM 於 2023年12月13日回覆
Dear Christopher,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Juwan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for the great experience @ holiday inn
於 2023 年 10 月住了 2 晚
GM 於 2023年11月14日回覆
Dear Juwan,You're very welcome! We're thrilled to hear that you had a great experience at Holiday Inn. Your satisfaction is our goal, and we look forward to welcoming you back for more wonderful stays in the future. Thank you for choosing us!Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

Kimberly

情侶出遊
不喜歡:設施服務和住宿環境和硬體
NO HOT WATER throughout hotel; cold breakfast (eggs sausage pancakes); microwave shuts off before timer is finished; elevator so jerky it's a whiplash waiting to happen
於 2023 年 11 月住了 1 晚
GM 於 2023年11月11日回覆
Hey Kimberly,We sincerely apologize for the inconveniences you encountered during your stay, including the hot water issue, breakfast quality, and equipment concerns. Your feedback is essential, and we'll work to improve these aspects for a more comfortable experience. Thank you for sharing your comments with us.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Mark

喜歡:整潔度、員工素質和住宿環境和硬體
Decent property and comfortable room, only stayed one night.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月9日回覆
Dear Mark,We're delighted to hear you had a comfortable stay with us! Your positive feedback is greatly appreciated, and we hope to welcome you back for another pleasant experience in the future. Safe travels!Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

altaf

親子旅遊
Would not recommend my family & friends. This property is not suitable for holiday inn. Really terrible smell and it’s not welcoming. It’s real nasty smell all over the place. Rooms smell horrible
於 2023 年 11 月住了 1 晚
GM 於 2023年11月6日回覆
Hey Altaf,We're truly sorry to hear about your negative experience at our property. Your feedback is concerning, and we take it seriously. Rest assured, we will investigate and address the odor issue promptly to create a more welcoming and pleasant environment for our guests. We apologize for any inconvenience caused and appreciate your input as we strive to improve our accommodations.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Kimberly

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a nice quiet property tucked into a nice neighborhood. The elevator needed service. It hopped when it stopped which was unnerving.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月5日回覆
Hello Kimberly,We're pleased to hear that you found our property nice and situated in a quiet neighborhood. We apologize for any inconvenience caused by the elevator issue, and we'll address it promptly to ensure a smoother experience for our guests. Thank you for your valuable feedback.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Marci

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Close to several restaurants. Didn’t like all the road construction in the area.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月31日回覆
Dear Marci,Thank you for highlighting our convenient location near restaurants. We apologize for any inconvenience caused by the road construction in the area, which is beyond our control. We hope you'll visit us again, and we appreciate your understanding.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Chante

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice room,
於 2023 年 10 月住了 1 晚
GM 於 2023年10月16日回覆
Dear Chante,We're delighted to hear you enjoyed your room! Your satisfaction is our priority, and we hope to welcome you back soon.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Krystaley

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月17日回覆
Dear Krystaley,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Daryan

喜歡:整潔度、員工素質和住宿環境和硬體
great
GM 於 2023年10月11日回覆
Dear Daryan,We're delighted you had a great stay with us! Your positive feedback means the world to us.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

6/10 一般般

Sylvia

於 2023 年 9 月住了 1 晚
GM 於 2023年10月22日回覆
Dear Sylvia,We're grateful for your excellent rating score and support, and we're thrilled to have enhanced your stay. We look forward to welcoming you back soon.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Rei

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
GM 於 2023年9月30日回覆
Dear Rei,Thank you for rating our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

Jasmine

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
GM 於 2023年9月28日回覆
Hey Jasmine,Thank you for taking the time to rate your stay. We're sorry to hear it fell short of your expectations. Our commitment is to provide exceptional experiences, and we're determined to rectify this and ensure your next visit exceeds your expectations.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Robert

於 2023 年 9 月住了 1 晚
GM 於 2023年9月26日回覆
Dear Robert,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Isabel

家庭旅遊
喜歡:客房舒適度
於 2023 年 9 月住了 2 晚
GM 於 2023年9月14日回覆
Dear Isabel,We're grateful for your positive hotel rating score and delighted to have contributed to your enjoyable stay. Your support is greatly appreciated, and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Gem May

家庭旅遊
喜歡:整潔度和設施服務
Clean facility
於 2023 年 9 月住了 1 晚
GM 於 2023年9月13日回覆
Dear Gem May,We appreciate your kind words and are pleased to hear you found our facility clean. We hope to host you again soon.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Oscar

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service
GM 於 2023年9月10日回覆
Dear Oscar,Thank you for your kind words about our customer service! We're thrilled to hear you had a great experience with us, and we're committed to providing exceptional service to all our guests. We can't wait to welcome you back for another enjoyable stay.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

Marc

不喜歡:員工素質
Refund for reservation receptionist canceled.
Hotels.com allowed me to book a room for the night of September 2nd as well as charge me that night for 126.55 even though the receptionist said they had no rooms available and would be canceling the reservation. My bank statement reflects being fully charged for a “stay” at the Holiday Inn & Suites Dallas-Addison. I need my 126.55$ back that was at this point stolen from me for a reservation the receptionist decided to cancel due to be being “fully booked” even though hotels.com let me get a reservation
於 2023 年 9 月住了 1 晚
GM 於 2023年9月6日回覆
Hello Marc,We apologize for any inconvenience you experienced with your reservation. We understand your frustration and will work diligently to rectify this issue promptly. Please contact our customer service team or Hotels.com directly to initiate the refund process for the erroneous charge. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future. Thank you for bringing this matter to our attention.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Jo

喜歡:整潔度、員工素質和住宿環境和硬體
The television was impossible to find local stations-no impossible to find.
於 2023 年 8 月住了 2 晚
GM 於 2023年8月31日回覆
Dear Jo,We apologize for the inconvenience you faced with the television's local stations. Your feedback is noted, and we'll strive to enhance the TV setup for a smoother experience during your next stay. Thank you for bringing this to our attention, and we look forward to improving your future visits.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

4/10 不太好

Daniel

Many problems. A mangled food order. Musty smell through many parts of the building. A toilet that flushed reluctantly. Waste basket too small. Not a happy experience.
於 2023 年 8 月住了 2 晚
GM 於 2023年8月11日回覆
Hello Daniel,We apologize for the issues you encountered during your stay. Your feedback is important, and we're actively addressing these concerns to ensure a more pleasant experience for our guests in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Vicente

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
EXCELENTE SERVICIO
於 2023 年 7 月住了 2 晚
GM 於 2023年8月8日回覆
Dear Vicente,Thank you for your kind feedback! We're delighted to have provided you with excellent service during your stay.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

6/10 一般般

Jay

喜歡:員工素質
There were crickets in the room and hallway. The window AC was blowing straight at the beds so it was not very comfortable.
於 2023 年 7 月住了 3 晚
GM 於 2023年8月6日回覆
Dear Jay,We apologize for the inconvenience caused during your stay. Our team will address the issue with crickets and the AC placement to ensure a more comfortable experience for all our guests. We appreciate your feedback and hope you'll give us another chance to provide a better stay in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

6/10 一般般

Susan

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Nothing really stood out it was just an average hotel
於 2023 年 7 月住了 4 晚
GM 於 2023年7月27日回覆
Hello Susan,Thank you for your feedback. We will use your comments to continually improve our services and strive to exceed your expectations on your next visit.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

Joshua

不喜歡:整潔度和住宿環境和硬體
於 2023 年 6 月住了 2 晚
GM 於 2023年6月28日回覆
Dear Joshua,We sincerely appreciate your positive rating score for our hotel. Your support means a lot to us, and we are delighted to have provided you with a memorable stay. We eagerly anticipate the opportunity to welcome you again and provide you with exceptional service.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

2/10 很糟糕

真實旅客

商務旅客
不喜歡:整潔度和住宿環境和硬體
Old hotel that needs a good makeover
於 2023 年 6 月住了 3 晚
GM 於 2023年6月27日回覆
Hello Anonymous,We appreciate your feedback regarding our hotel. We are constantly working towards improving and updating our facilities to enhance the overall guest experience. Thank you for bringing this to our attention.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

R Towery

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚
GM 於 2023年6月26日回覆
Dear R Towery,Thank you very much for taking the time to give our hotel a great rating score. We are grateful for your support and appreciate your kind words. It is our pleasure to provide you with a wonderful stay and we look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Vanessa

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We spent the night on June 10th. We were offered wings, burgers, chicken strips, we bought food from there and their food was delicious.
於 2023 年 6 月住了 1 晚
GM 於 2023年6月17日回覆
Hello Vanessa,We're thrilled to hear that you enjoyed our delicious wings, burgers, and chicken strips during your stay! We appreciate your kind review and hope to welcome you back for another satisfying culinary experience soon.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

8/10 不錯哦

HYEON-JOONG

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Location is good, except road construction around the property makes it hard to navigate around.
於 2023 年 6 月住了 1 晚
GM 於 2023年6月9日回覆
Hello Hyeonjoong,We're glad you liked the location of our property. We apologize for any inconvenience caused by the road construction and appreciate your understanding during this temporary situation.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

10/10 有夠讚

Matthew

於 2023 年 5 月住了 1 晚
GM 於 2023年6月2日回覆
Dear Matthew,We appreciate your positive rating score and kind words. Thank you for your support, and we hope to welcome you back soon for another wonderful stay.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.

4/10 不太好

LaTarra

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The staff was very friendly. The property is very outdated. There are bugs near the refrigerator. I left after one night. I won't return.
於 2023 年 5 月住了 2 晚
GM 於 2023年5月24日回覆
Hello LaTarra,Thank you for your feedback regarding our friendly staff. We apologize for any inconvenience caused by the outdated property and the presence of bugs. We take your concerns seriously and will address them to improve the overall experience for our guests.Sincerely,Hotel General Manager.Holiday Inn & Suites Dallas-Addison, an IHG Hotel.