The room was okay, very minimal. I liked that the rooms didn’t have carpet but I notice the cleaning staff did not vacuum the rooms.
My kids had pizza one night and dropped crumbs on the floor and the next day the bed sheets were changed but that was all.
They failed to put trash bags in the bathroom, they only seem to take the dirty towels but NOT REALLY CLEAN the room.
Evelin
於 2025 年 6 月住了 6 晚
10/10
Beautiful property in a safe convenient location. Professional, efficient, kind staff. Property was clean Nd in excellent condition and our room and beds were very comfy. Would definitely book here again.
Sue
於 2025 年 6 月住了 1 晚
6/10
We were assigned room 225. On the second day we woke up to water all over the floor in our room. We were told that maintenance would take care of it, but they never came. I called them 5 times. After several hours with no action, I finally insisted that they move us to another room. We have never experienced such a lack of response to a problem! Very disappointed in Hilton.
Ann
於 2025 年 5 月住了 3 晚
10/10
Excellent hôtel proche de l'aéroport.
Serge
於 2025 年 5 月住了 5 晚
10/10
Friendly staff, great location!
Ashely
於 2025 年 5 月住了 2 晚
8/10
Great hotel however, staff was not very welcoming although super helpful. Front desk needs to polish up on customer service skills and have smile on.
DANIEL
於 2025 年 5 月住了 2 晚
10/10
Very clean, attentive staff, nicely appointed rooms with conveniences.
DANIELA M
於 2025 年 5 月住了 1 晚
10/10
Availability
I really appreciate thank you so much
ESUBALEW
於 2025 年 5 月住了 2 晚
10/10
Non
DILSON
於 2025 年 5 月住了 2 晚
8/10
Michael
於 2025 年 5 月住了 2 晚
10/10
Very close to a lot of options
TAWANDA
於 2025 年 4 月住了 1 晚
10/10
Clean & conveniently located
Jennifer
於 2025 年 4 月住了 1 晚
10/10
Close to everything, friendly staff & great experience.
Tracy
於 2025 年 3 月住了 1 晚
6/10
Overall, it was a decent stay. it was close to the airport. I wasn't sure if it was an oversight or the roomsweree just like that, but garbage didn't have any liner. Only toiletries were the refillable stuff and no kleenex. The outlet by the bed didn't work.
I tried calling for a shuttle rarly in the day before my flight and again after. They called me back, but I had to pay a cancel fee to my Uber, which would have been over $40.
The rooms were clean, spacious and easy to order food frim the establishment I was only there from about 9 to 4am. Took me a couple hours to get there do to transportation issues
Lora
於 2025 年 3 月住了 1 晚
10/10
This is the cleanest and friendliest Hilton I’ve ever stayed at. They made it easy and comfortable for both me and my pet.
There were a couple of minor hiccups (I’d asked for housekeeping to restock towels and toilet paper (room was left with 1/2 roll). I received a couple of towels, but ended up having to go and buy toilet paper because they forgot to bring.
The desk light wasn’t working (burnt bulb), but was replaced fairly quickly).
The breakfast buffet was a bit overpriced for the offering, but the food options in the restaurant were decent.
Plenty of parking, close to Main Street in Grapevine (tons of restaurants there). Business and family friendly.
I wish every Hilton was like this location.
Susan
於 2025 年 3 月住了 2 晚
10/10
My son and I took a three day trip to Dallas to visit colleges. Our stay at the Hilton Garden Inn was wonderful. Victoria at the front desk, Nic at the restaurant and Sherry, who ran the shuttle were all super nice and helpful during our stay.