This was by far the worst stay I have ever experienced. I called and requested an early check in and I was assured we could check in at 1pm. Who knew that would actually turn into a 6pm?! What happened? Let’s see, got assigned a room that was a complete mess as the previous guest had just left it. Then was told to wait they’d make it right. We were then assigned another room and upon scanning my room key to get in, I walked in on another couples very personal moment. They were mortified and I was speechless. Then, more apologies, and assigned to another room and guess what, another dirty room as house keeping had just started cleaning it. We finally got into a room at 6pm. The trip was a TOTAL disaster. Most of the staff were trying to be as helpful and accommodating as they could given the situation but Scott was the nastiest, most dismissive, and unnecessarily rude employee I came across during my already terrible stay.