Musky, cigarette smell. When I told staff they offered to spray air freshener but that would have made it worse.
Jennifer
於 2025 年 7 月住了 1 晚
10/10
Enjoy the hotel
Emily
於 2025 年 7 月住了 1 晚
10/10
good will stay there again
angela
於 2025 年 7 月住了 7 晚
10/10
Bathroom lighting is impossible for applying makeup
Barbara
於 2025 年 7 月住了 1 晚
8/10
Good
SHADMA
於 2025 年 7 月住了 1 晚
4/10
The property is alittle run down
Staci
於 2025 年 7 月住了 1 晚
6/10
Ice machine out of order
Bad view
Needs updates
Ofilia
於 2025 年 7 月住了 1 晚
8/10
I will introduce this Hotel to my friends as they travel to Arkansas.
Thanks
Thanh
於 2025 年 7 月住了 1 晚
10/10
Great place to stay. Lovely staff
Scott
於 2025 年 7 月住了 4 晚
10/10
Overall good experience
Mathayas
於 2025 年 6 月住了 1 晚
10/10
My go to stay in Dallas. Love it!
Elizabeth
於 2025 年 6 月住了 1 晚
10/10
Very well y enjoyed
miguel
於 2025 年 7 月住了 4 晚
8/10
There was stain on the chairs
Rassol
於 2025 年 7 月住了 2 晚
10/10
Abdul was kind and attentive, cookie was good. Room was beautiful, comfy bed, nice views. My car was hit in the parking lot but other than that…
Taralynne
於 2025 年 6 月住了 3 晚
8/10
The property and the area was great. Very clean. Plenty of parking in the front. Good access in and off the property.
Just one issue the ice machine that was supposed to be on the even floors were not working. I was on
Mac
於 2025 年 6 月住了 2 晚
10/10
I had an amazing stay at this Doubletree. The room was clean and well kept and the corner room with panoramic windows was beautiful! The staff were respectful, and the free chocolate chip cookie was a plus. I will definitely be booking again.
Zoria
於 2025 年 6 月住了 2 晚
10/10
George
於 2025 年 6 月住了 2 晚
4/10
Overall my stay was… okay.
Staff was friendly.
Parking was scarce.
The underground parking access code didn’t work.
The biggest detractor was my room fridge was at 63 degrees, and I had breast milk stored in there. it felt like an inconvenience to get resolution considering I was only staying just one night.
Ice machines weren’t on the floors listed adding to the Inconvenience to find ice.
Breanna
於 2025 年 6 月住了 1 晚
10/10
Claudia
於 2025 年 6 月住了 1 晚
10/10
Good
Oda
於 2025 年 6 月住了 1 晚
2/10
We’ve been booking this hotel through Expedia for years when visiting family in Dallas with no issues but have noticed a decline in the property and staff our last two times staying there. The last time we stayed there was a power outage. This time there was a mixup in the check-in date which we confirmed with Expedia and the hotel verbally before checking in. The Double Tree did not update the checkin date on their end and instead of looking at the confirmation emails and/or verifying with Expedia they said we should pay for the room again through the hotel at a higher rate and get a refund from Expedia. I declined and asked if they would look at the confirmation email which he said sure sir I see the date on the email and I’ll get a manager to help you all out with this. Instead a security guard came and we waited another 15 minutes for the manager to arrive. After showing the manager the confirmation emails that we had already taken the necessary actions that he was suggesting, he wouldn’t even look at them and said quote “you people do this all the time”, this was not racial but highly disrespectful. He treated us as if we were trying to scam him. My wife then contacted an Expedia rep who was able to confirm our reservation (which was already in their system but had been overlooked) they finally handed us the keys to the room. No apologies from the manager. We only booked to change our clothes before dinner for our 13th wedding anniversary. Never staying there again.