「The concierge staff exercise initiative and very responsive to assist carry our luggages upon check-in and check-out. The first disappointment sets in when the hotel reception staff cannot arrange for the 2 rooms which I booked to be near each other since we travel as a family. Second disappointment happened upon check out when the reception staff said that there were some greyish spots on pillow case in my room which tjey associated with hair color which I did not even color my hair. The...
