I booked a hotel called Orchids Hotel to find that it's now the Bed Box hotel. An apt name as the room was little more than a "box".
By far the worst hotel room I've ever stayed in. No window, no closet, no dresser, no where to hang or store clothing. No in room coffee, no toilet paper. The shower and toilet facility were on the same level so I was constantly standing in water. No soap, shampoo or conditioner. They charged me for an extra blanket. I was embarrassed for my girlfriend and immediately looked for another hotel. We stayed only 2 nights having found a superior hotel, the Lenox Hotel, for 8 nights. This cost me an additional $516 as the Bed Box refused a refund. I intend to persue this further with Expedia.
真實旅客
於 2019 年 6 月住了 19 晚
2/10 很糟糕
真實旅客
2019年2月7日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
My worst experience in hotel check in yet
The name Orchid Hotel as stated online does not even exist anymore! It's now called Bedbox hotel. It's not a three-star hotel either. It's probably the lowest in the category. Although I called the same phone number (of the hotel) when booking, they do not remember talking to anybody. Thereupon checking in, the booking number and all details do not match what they had, including the number of rooms or nights. I even requested previously for early checking in and I was informed that I had to pay extra hours for the stay. At early morning like 4am and with four people, we were offered a room that looked like a box with a very small window. Please amend your website's contents on this hotel.
真實旅客
於 2019 年 1 月住了 2 晚
6/10 一般般
Cristopher
2019年1月5日
喜歡:員工素質
Nice hotel but under repair. Need more improvement. Staffs are very friendly.
Cristopher
於 2018 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
2018年8月7日
喜歡:整潔度、住宿環境和硬體和客房舒適度
The only problem was internet access, which the in-house wifi isnt capable of fully providing, but otherwise an excellent stay
真實旅客
於 2018 年 8 月住了 2 晚
10/10 有夠讚
Elmer,Bay Area in Califormia
2018年8月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent services & nice room. Food are good & freshly cook in addition good smell.