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"The staffs at the front office were really nice and helpful."

"Sorry to say, the service at this property was really abysmal. Staff were not friendly at all (with the exception of one young lady). When we asked them for recommendations for best chicken rice in the area, they responded 'all the same, they're all good.' and when we asked them for directions to a certain area, they very were very snappy and said 'just take a taxi.' Mind you, there was no one else at the counter and no long lines. The cleaning staff were great though. One cleaner heard us asking and gave us a good recommendation for chicken rice, but our encounter with the counter service really did sour our experience overall. "

"Clean room and kind staff"

"乾淨的房間非常好的服務、寬敞又舒適，是嘉義市最好的飯店"

"Pros - location (near train station), clean, friendly staff, well kept lobby Cons - Thin walls, air conditioner tends goes off in middle of the night for unknown reason, towels old (but clean)"

"Clean room. Value is outstanding. You can include breakfast, but we opted to eat at local places fo breakfast. Staff from front desk to maid service cleaning our room was excellent. Laundry facility was excellent. Front desk will make change and give you a detergent pod! This is our second stay in 10 years. Service actually seems better now, but it was good before. "

"Clean and comfortable rooms and beds. Great breakfast and Japanese restaurant. I recommend stay here. "

"The hotel was spotlessly, clean, the pool and hot tub on the rooftop were wonderful, particularly when you watch the sunrise. The rooftop bartender was engaging and entertaining, very fun. The staff at check-in and check out efficient, kind, and delightful."

"Nice property. Pool required a swimming cap which was an odd requirement."