客房, 1 張特大雙人床, 非吸煙房 | 舒適加層、客房內保險箱、遮光布/窗簾、熨斗/熨衣板

賽普里斯普安那公園區溫德姆速 8 飯店的評分

2.5 out of 5

評論

7.0

不錯哦

10 分,有夠讚;774 則評論中有 230 則" "
8 分,不錯哦;774 則評論中有 228 則" "
6 分,一般般;774 則評論中有 126 則" "
4 分,不太好;774 則評論中有 79 則" "
2 分,很糟糕;774 則評論中有 111 則" "

7.4/10

整潔度

7.2/10

員工素質

7.2/10

設施服務

7.2/10

住宿環境和硬體

7.4/10

環保程度

評論

2/10 很糟糕

David

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I will give a negative 10 rating to this super 8 if i could. I’ve stayed at other super 8’s before and none of them is as bad as this one. The staff is never at their post, you have to summon and wait for them, and when they come out their attitude is like asking you “why are you bothering me/what the hell do you want?” The breakfast area is too small and inadequately stocked; they don’t check on it until they are asked to do so. The room smells stale and they keep turning off the air conditioning, you can tell they are being stingy and trying to run as cheap an operation as possible. You are not made to feel welcomed. The safe was not powered and when asked they simply lazily say that they don’t provide safe service anymore (if that is the case, they should have stated it clearly beforehand). If this is the standard of the Wyndham chain, I’d take my business with another chain. Save your money and stay somewhere else, stay away from this one!
於 2018 年 5 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常棒
飯店房間很大而且乾淨,早餐還有鬆餅機和牛奶、柳橙汁,服務人員也都服務很好,床非常舒服好睡,只是有點高,有機會還會入住的!!
於 2017 年 6 月住了 1 晚

2/10 很糟糕

CHIEH,Taiwan

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Flea or bug in the room....
I took my wife here and want to have a pleasant stay here. Because it's easier to get to Anaheim. The room is not clean enough. Because we found flea or bug bite on my wife's both legs. We complain to the motel. They change our room and try to clean the room. But the situation continued while we are in the other room. I believed the bed itself didn't change for a long time, so it has bugs. Not recommend this motel.....

8/10 不錯哦

FANG HSIUNG,taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good
good

4/10 不太好

Catherine

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Priscilla

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jeffree

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Elle,Yucaipa

喜歡:整潔度、員工素質和住宿環境和硬體
Close to hospital where I work & on call. Just wish the bath towels were abit bigger & softer ;)
於 2024 年 5 月住了 4 晚
FD 於 2024年5月15日回覆
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an excellent experience at our property. Providing exceptional service and creating memorable stays for our guests is always our top priority, and it's fantastic to know that we hit the mark with you. Your kind words mean a lot to us and serve as a great motivation for our team. We look forward to welcoming you back again soon for another fantastic stay!

2/10 很糟糕

James

家庭旅遊
不喜歡:整潔度、員工素質和設施服務
於 2024 年 5 月住了 2 晚
FD 於 2024年5月15日回覆
Thank you for sharing your feedback with us. We appreciate hearing from our guests, even when it's not what we hoped for. It's unfortunate to hear that your experience at our property didn't meet your expectations. We take all feedback seriously and will use your comments as an opportunity for improvement. If you have any specific suggestions on how we can enhance our services or amenities, please feel free to share them with us. We hope you'll consider giving us another chance in the future to show you the high standard of hospitality we strive to provide.

10/10 有夠讚

Elle,Yucaipa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have been coming here for a couple months, as I live about 70 miles but have to stay nearby as I work & on emergency call for a local hospital.
於 2024 年 4 月住了 4 晚
FD 於 2024年5月7日回覆
We're delighted to have had the opportunity to host you, and we can't wait to welcome you back for another fantastic stay. Should your travels bring you our way again, please don't hesitate to reach out. We'll be more than happy to assist with anything you may need.

10/10 有夠讚

Elle,Moreno Valley

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to hospital where I work & on call.
於 2024 年 4 月住了 6 晚
FD 於 2024年5月2日回覆
Thank you for sharing your experience with us! We're glad to hear that you enjoyed your time at our property. Providing a comfortable and memorable stay is what we strive for, and it's great to know that we hit the mark. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon.

6/10 一般般

Christopher

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn’t like the fact that they required a “Cash only” deposit. I had to use their ATM and get charged for using it.
於 2024 年 4 月住了 1 晚
FD 於 2024年4月29日回覆
We appreciate your adherence to our policy and apologize for any inconvenience you experienced. Our online policies clearly outline the 50 cash deposit requirement to streamline your check-in process and minimize any last-minute inconveniences. We regret that you had to incur an ATM charge and hope you had an otherwise pleasant stay. Your feedback is valuable, and we'll consider ways to improve the payment process for future guests.

10/10 有夠讚

Hank

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
FD 於 2024年4月29日回覆
Your review made our day! We're so pleased to hear that you had a fantastic stay with us. Providing a comfortable and enjoyable experience for our guests is what we strive for, and it's rewarding to know that we succeeded during your visit. We can't wait to have you back for another memorable stay!

8/10 不錯哦

Jacqueline

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
FD 於 2024年4月29日回覆
We're delighted to receive your kind rating about your recent stay! It's fantastic to hear that you had a wonderful experience at our property. Your satisfaction is our top priority, and we look forward to hosting you again in the future.

8/10 不錯哦

Tiffany

於 2024 年 4 月住了 1 晚
FD 於 2024年5月11日回覆
Thank you sincerely for your glowing review! We're delighted to have exceeded your expectations and look forward to welcoming you back soon.

8/10 不錯哦

CARLOS BELTRAN

喜歡:整潔度、員工素質和住宿環境和硬體
Ninguno
於 2024 年 4 月住了 1 晚
FD 於 2024年4月23日回覆
It's incredibly rewarding to know that our efforts to provide exceptional service are appreciated. Your kind words truly motivate us to continue striving for excellence. Thank you for choosing us!

10/10 有夠讚

Lovereal

喜歡:整潔度和住宿環境和硬體
於 2024 年 2 月住了 2 晚
FD 於 2024年4月23日回覆
Thank you ever so much for taking the time to share your positive experience! We're absolutely delighted that you enjoyed your visit. Providing exceptional service is at the heart of everything we do, and we're thrilled to have exceeded your expectations. We look forward to the pleasure of serving you again in the future!

10/10 有夠讚

Elle,Moreno Valley

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location
於 2024 年 4 月住了 6 晚
FD 於 2024年4月18日回覆
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!

2/10 很糟糕

Sherri

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No shower curtain, floors very dirty and a sign that says "due to saving water and laundry detergent we only clean the room every 3 days"
於 2024 年 4 月住了 1 晚
FD 於 2024年4月16日回覆
Dear valued guest,Thank you for sharing your feedback, although we're surprised by your experience as it contradicts our standard procedures. We ensure daily room servicing and uphold rigorous cleanliness standards. We encourage guests to communicate any concerns during their stay for immediate resolution. We're disappointed by the misinterpretation and assure you that your claims are being thoroughly investigated. Our investigation, including camera footage, confirms that curtains were intact during your stay. Rest assured, we remain committed to providing exceptional service and invite you to experience our true hospitality again.Best regards,

10/10 有夠讚

Ellyda,Moreno Valley

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the hospital where i work
於 2024 年 4 月住了 4 晚
FD 於 2024年4月13日回覆
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience at our property. Your kind words truly mean the world to us, and we can't wait to welcome you back for another memorable stay!

2/10 很糟糕

Artem

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
FD 於 2024年4月3日回覆
We regret to learn of your disappointment following your recent stay. We strive to provide exceptional experiences and value all feedback. Unfortunately, without specific details, it's challenging to address concerns or improve. We encourage guests to communicate any issues during their stay to ensure prompt resolution. Rest assured, we continuously work to enhance our services. We hope for the opportunity to exceed your expectations in the future. Please reach out directly with any concerns, as your satisfaction is our priority.

10/10 有夠讚

Ellyda,Yucaipa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to hospital where I work & take call for emergencies.
於 2024 年 3 月住了 2 晚
FD 於 2024年5月2日回覆
We appreciate your feedback and are pleased to hear that you had a positive experience at our property. Our team works hard to ensure that every guest has a pleasant stay, and it's rewarding to see that reflected in your review. Thank you for choosing to stay with us, and we hope to see you again in the future!

8/10 不錯哦

RONALD

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The room was clean and generally nice, however there was a noise in the walls or pipes that kept us awake most of the night also people talking outside the door.
於 2024 年 3 月住了 2 晚
FD 於 2024年3月30日回覆
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our room to be clean and generally pleasant. Your comfort and satisfaction are our top priorities, and we sincerely apologize for any disturbances you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 有夠讚

Ellyda,Yucaipa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
NA
於 2024 年 3 月住了 1 晚
FD 於 2024年3月30日回覆
Thank you immensely for your fantastic review! We're thrilled to hear that you enjoyed your experience at our property. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for another unforgettable stay. Cheers!

2/10 很糟糕

Nabil

不喜歡:整潔度、員工素質和住宿環境和硬體
No hospitality
於 2024 年 3 月住了 1 晚
FD 於 2024年3月28日回覆
Thank you for sharing your feedback with us. While we strive to ensure all guests have a positive experience, we're surprised to hear about your perception of our hospitality, especially considering no concerns were raised during or after your stay. We value open communication and would have appreciated the opportunity to address any issues in real-time. Your insights will help us enhance our services for future guests. We hope you'll give us another chance to exceed your expectations in the future.

10/10 有夠讚

Sandra

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very Nice and clean
於 2024 年 3 月住了 1 晚
FD 於 2024年3月26日回覆
Thank you for your glowing review! We're delighted to have exceeded your expectations. Looking forward to welcoming you back soon!

10/10 有夠讚

Ellyda,Yucaipa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to work
於 2024 年 3 月住了 1 晚
FD 於 2024年3月25日回覆
We're thrilled to hear about your positive experience with us! Providing exceptional service and comfort is our top priority. Your satisfaction is our greatest reward. We can't wait to host you again soon!

10/10 有夠讚

Marvin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The workers were all super friendly! They were on top of everything and made sure everything is clean. Would come again!
於 2024 年 3 月住了 2 晚
FD 於 2024年3月18日回覆
Thank you immensely for your glowing 5-star review of Super 8 Cypress Buena Park Area! We're thrilled to hear about your positive experience. It was our pleasure to have you with us, and we eagerly await your next visit.

2/10 很糟糕

Amanda

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
FD 於 2024年3月16日回覆
We acknowledge the discrepancies during your stay and the inconvenience they caused. The presence of undisclosed pets, resulting in pet waste and damage, along with the vandalism by your children, was regrettable. Had we been informed of any special needs, we would have endeavored to provide suitable accommodations. Mutual respect and open communication are vital for ensuring a relaxed guest experience

6/10 一般般

elisa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
FD 於 2024年3月15日回覆
We're sorry to hear about your experience. Please accept our apologies for any shortcomings you encountered during your stay. We appreciate your feedback and will strive to improve to ensure a better experience for all our guests in the future.

10/10 有夠讚

Nicole

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are always helpful and accommodating.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月29日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS BUENA PARK AREA. WE LOVE HAPPY CUSTOMERS AND WE HOPE TO SEE YOU AGAIN.

10/10 有夠讚

Brian

於 2024 年 2 月住了 5 晚
FD 於 2024年3月21日回覆
We're delighted to hear you enjoyed your stay with us. Your kind words fuel our commitment to providing exceptional experiences. We look forward to welcoming you back soon!

10/10 有夠讚

Juan

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff is really friendly
於 2024 年 2 月住了 2 晚
FD 於 2024年2月19日回覆
Thank you so much for your delightful feedback! We're thrilled to hear that you had a wonderful experience with our friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay.

2/10 很糟糕

kendra

We went to Checkin at 3:30, had our confirmation on phone and paper. They said we had no room reservation . I had been charged already on my credit card. There was no manager on site to help. Clerk said NO rooms available that night. No help at all. I asked clerk to make a note that we were refused a room and want a full refund. So to be fair, we never saw a room to review
於 2024 年 2 月住了 1 晚
FD 於 2024年2月19日回覆
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding the cancellation of your reservation.We understand your frustration, and we want to clarify that the cancellation was initiated by Expedia, our booking partner, and unfortunately, as a hotel, we do not have control over their reservation processes.We empathize with your situation and recognize the importance of a seamless booking experience. While we strive to ensure a positive experience for all our guests, we regret that this incident fell short of your expectations.

6/10 一般般

Deborah

情侶出遊
喜歡:員工素質
The staff was nice and friendly. The area is ok. It is next door to other hotels and crab shack that we enjoyed walking to. I got a smiking room not knowing it would be so horribly smell like smoke. I had to go get some air freshner. The breakfast is very basic of cereal small muffins , bananas, coffee and tea. Its reasonable price so b not b bad.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月14日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS FOR YOUR LAST STAY. WE A GLAD YOU ENJOYED YOUR STAY AND HAD A GOOD NIGHT SLEEP. WE HEAR YOUR INCONVENIENCE, BUT UPON CHECKING WE REALIZED YOU HAD A SMOKING ROOM RESERVATION AND SMOKING ROOMS DO SMELL LIKE SMOKE. WE HOPE TO SEE YOU AGAIN.

8/10 不錯哦

Andrei

於 2024 年 2 月住了 1 晚
FD 於 2024年3月21日回覆
Grateful for your positive feedback! Exceeding your expectations is our goal. We can't wait to welcome you back soon!

10/10 有夠讚

Pedro

喜歡:整潔度、員工素質和住宿環境和硬體
Muy agradable, área tranquila muy acogedor y limpio hay donde estacionarse. 👍
於 2024 年 1 月住了 2 晚
FD 於 2024年2月12日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS FOR YOUR LAST STAY. WE ARE GLAD THAT YOU ARE SATISFIED WITH YOUR STAY AND YOU FOUND EVERYTHING TO YOUR LIKING. WE HOPE TO SEE YOU AGAIN!

10/10 有夠讚

Lorena

家庭旅遊
喜歡:員工素質和住宿環境和硬體
Liked the continental breakfast. Did not like the fighting and yelling from the guest next door or the loud noise above the room I was staying in.
於 2024 年 2 月住了 1 晚
FD 於 2024年2月5日回覆
thank you so much for choosing super 8 cypress. we appreciate your business with us. we are sorry for your inconvenience. we highly encourage our guests to report any inconvenience immediately so that we can come up with an alternative for you.

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very recommendable
The staff are friendly, and transportation is convenient. Most importantly, the floor is laminate flooring instead of carpet, which makes it clean and pleasant.
於 2024 年 1 月住了 6 晚
FD 於 2024年2月2日回覆
WE HIGHLY APPRECIATE YOUR KIND WORDS TOWARDS US. WE ARE GLAD THAT YOUR STAY WAS COMFORTABLE AND YOU WERE ABLE TO HAVE A GOOD NIGHT SLEEP. WE WOULD LOVE TO KNOW HOW ELSE CAN WE MAKE YOUR EXPERIENCE BETTER. WE HOPE TO SEE YOU SOON.

2/10 很糟糕

Haylee

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度
The second I get my card for my room there are about seven girls trying to jump one girl she asks for help and climbed into my car and all the other girls came up to my car pulling her out by her hair and jumping her the police came and we had to be involved so the cops could get what we saw and it wasted about 3 hours of our time when we just drove an hour to get to this hotel definitely would never stay there again
於 2024 年 1 月住了 1 晚
FD 於 2024年2月5日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE SORRY FOR YOUR INCONVENIENCE. UPON CHECKING MY CAMERA SYSTEM FOR THE DAY YOU CHECKED IN, I DID NOT SEE ANY SUCH EVENT WHERE POLICE WAS ON THE PROPERTY. WE APPRECIATE YOUR FEEDBACK AND HOPE TO SEE YOU AGAIN.

10/10 有夠讚

Claude

於 2024 年 1 月住了 1 晚
FD 於 2024年3月21日回覆
We're thrilled to receive your positive feedback! Providing a memorable stay is our top priority, and we're delighted we met your expectations. Your satisfaction is our greatest reward. Come back and see us again!

10/10 有夠讚

Maribel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
FD 於 2024年1月30日回覆
WE APPRECIATE YOU CHOOSING SUPER 8 CYPRESS FOR YOUR RECENT STAY AND WE ARE GLAD THAT YOU HAD A COMFORTABLE STAY. HOPE TO SEE YOU AGAIN

10/10 有夠讚

Yisel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
FD 於 2024年1月29日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE HAPPY TO KNOW THAT YOU HAD A VERY COMFORTABLE STAY.

4/10 不太好

Bryanne

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Check in was okay but then we got into our room ans it smelled like sewage. I dont normally complain but it was so bad that I asked to move rooms. We get to the next room and it was filthy. The bed was made by with dirty blankets. The couch in the room was covered in hand prints that no one bothered to wipe down. So they moved us again. The 3rd room was cleaner. Scratchy thin sheets, scratchy thin towels, What you expect at a cheap motel. But the first two rooms.. Also the "free breakfast" is stale cereal, bananas and coffee the airport wouldnt serve.
於 2024 年 1 月住了 2 晚
FD 於 2024年1月20日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS BUENA PARK AREA. WE ARE SORRY FOR YOUR INCONVENIENCE. WE ARE GLAD WE WERE ABLE TO ACCOMMODATE YOU TO YOUR LIKING. SUPER 8 BY WYNDHAM CYPRESS PRACTICES GRAB N GO BREAKFAST AND WE ARE GLAD YOU COULD GRAB SOME.

10/10 有夠讚

Evelyn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
Amazing stay and very friendly and if needed of any service they respond quick and efficient.
於 2024 年 1 月住了 2 晚
FD 於 2024年1月20日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE REALLY APPRECIATE OUR LOYAL CUSTOMERS AND IT IS OUR ABSOLUTE PLEASURE TO HAVE YOU HEAR.

4/10 不太好

Wut

不喜歡:整潔度、員工素質和住宿環境和硬體
Old conditions smell bad
於 2024 年 1 月住了 1 晚
FDDDDDDDDDDDDD 於 2024年1月15日回覆
THANK YOU FOR CHOOSING SUPER 8 CYPRESS. SORRY YOU HAD SUCH AN EXPERIENCE. WE HIGHLY RECOMMEND YOU TO REACH FRONT DESK IF YOU COUNTER ANY PROBLEM. WE HOPE YOU GIVE US A CHANCE YO SERVE YOU AGAIN.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rooms were nice and clean
於 2024 年 1 月住了 1 晚
FD 於 2024年1月15日回覆
THANK YOU SO MUCH.

8/10 不錯哦

Lisa

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
FD 於 2024年1月15日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS.

10/10 有夠讚

Elena

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
FD 於 2024年1月15日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8

8/10 不錯哦

Raquel

親子旅遊
喜歡:整潔度和住宿環境和硬體
When checking in the person at the front desk burped loudly while he was helping me and didn’t even excuse himself. One of our queen beds didn’t have a fitted sheet. The breakfast was skimpy which was ok but coffee was running out and when we asked for more coffee to be made the worker was rude like I inconvenienced him.
於 2023 年 12 月住了 2 晚
FD 於 2024年1月29日回覆
THANK YOU SO MUCH FOR CHOOSING SUPER 8 CYPRESS. WE ARE SORRY FOR YOUR INCONVENIENCE, OUR GRAB AND GO BREAKFAST ALWAYS HAS EXTRA BATCHES OF COFFEE SITTING RIGHT NEXT TO THE POT FOR THE CUSTOMERS TO USE. WHEN A CUSTOMER CHECKS-IN WE WOULD NOT KNOW IF THERE IS SOME ISSUES UNTIL WE ARE INFORMED. A ROOM CHANGE COULD HAVE BEEN GIVEN TO YOU IF WE WERE INFORMED. WE HOPE TO SEE YOU AGAIN.